Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Norton Annual Renewal / renewal without permission or knowledge

United States Review updated:
I was charged for a Norton Annual Renewal on my credit card. I have no knowledge of giving you permission to charge my account for this action. Please contact me for removal of this charge. I no longer have that computer. I have contacted my credit card company on this transaction and wish to remove the $63.59 that was charged for this.


Sort by: UpDate | Rating
  23rd of Aug, 2008
Agree Disagree 0 Votes
They just did it to me for $49.99 and I don't have that PC.
  31st of Aug, 2008
Agree Disagree 0 Votes
My credit card was billed 70, 01 on June 30th for a renewal fee for Norton Antivirus without my personal authorization. I would like to receive a complete refund ASAP of the fees charged because i have a message saying that my subscription for virus protection has expired, which means that i've paid but am not protected.
  5th of Oct, 2008
Agree Disagree 0 Votes
I haven't used Norton or any Symantec products for three years and my credit card expired. They pushed through the charge without
a) getting my new expiry date
b) emailing me before or after the charge
c) sending me any sort of download for whatever product I paid for.

Not only bad business, but fraud, in my opinion.

Post your comment

Norton Logo Norton
Customer Service
Overall Satisfaction Rating

269 Reviews
350 Ellis Street
Mountain View
United States - 94043
+1 855 815 2726
View Full Information

Reply to