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North Shore Animal League America
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North Shore Animal League America
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2.2 34 Reviews

North Shore Animal League America Complaints Summary

10 Resolved
24 Unresolved
Our verdict: When using services from North Shore Animal League America with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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North Shore Animal League America reviews & complaints 34

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8:46 pm EST

North Shore Animal League America Dog Surrender

I first want to state that this business is and has always been more interested in making money than their non-profit title leads everyone to believe! I adopted a dog form NSAL league several years ago and can no longer care for her due to health issues. My contract stated that she could be returned anytime. That is total B.S.! After several phone calls and unanswered messages, I was finally able to speak to an operator who connected me to Lauren who was extremely condescending, rude and of no help whatsoever. They purposely train their employees to be aggressive bullies. So much for the best interest of the animals. Save a pet elsewhere and also yourself the aggravation of this joke of an operation!

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12:11 am EDT

North Shore Animal League America Rude Administration

After about a hour and a half drive with 3 kids we got to north shore about 30 minutes there we found the perfect dog that the kids all loved and proceeded to fill out the application, after that we had to wait for a supervisor to speak with us and tell me that because i work part time for the board of education (making 42 dollars an hour) i could not adopt the dog. when i went on to tell her i hold another job with a construction company as a project manager she asked for my companies phone number to verify with them so i paused for a bit and looked thru my phone, my mother in law and her went back and forth about why did it matter how many hours a week i work and that we had called prior to our visit to see what documents we needed to bring and that at no time was a pay stub mentioned to us, she then told us that she was not going to let us adopt a dog when i told her that i just traveled an hour and a half she shrugged her shoulders and replied "THAT IS NOT MY PROBLEM" I proceeded to ask to speak with another supervisor and to my surprise she was the only supervisor there. My Mother Inlaw then asked if she could do the application under her name being that she had the documentation necessary for the adoption she told her you are more then welcome to fill out a application, so once again we filled out the whole application just so they can inform her that they can not let you adopt because her daughter lives in the same household as her. I felt it to be extremely disrespectful the way we were treated by so called administration

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8:54 pm EDT
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North Shore Animal League America Bad service

I provided all of my reference information and the information on where we live. They made some calls had me wait for three hours. They said based on my information I needed something that is not a puppy because I travel. I got upset but went to pick out another dog. So I go and pick out another dog. I get attached yet again. Five hours go by. I had brought my dog with me and constantly reminded them that she was waiting with my friend outside in 80degree weather. I wanted the dog to meet my current one. When the paper work was all said and done they said that none of my references could verify where I live. My mother, my girlfriend, and my coworker were contacted. I spoke to them individually and they all verified my address. I said I wanted a dog for emotional support and they used that against me as well. They said they do not adopt dogs for that reason. They had me wait for five hours and lied to me about why I could not help save a dogs life and why the dog couldnt help save me. This place is ### and kicked me out for asking questions about why they lied to me and said I was being inappropriate.

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North Shore Animal League America Sick puppy

This facility is repugnant! We adopted a puppy 3 days ago, who quickly started suffering from diarrhea and vomiting. After bringing her to our own vet, she was diagnosed with parvovirus -- a deadly, contagious disease. Now our poor 8-week old puppy, who we all already grew attached to, is suffering and will most likely pass on, meanwhile North Shore gave her a "clean bill of health." On top of all that, they scam you with fraud insurance which doesn't cover "deadly diseases." So we may very well lose our puppy, as well as over $1000.

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kim y
, US
Oct 20, 2016 10:07 am EDT

have adopted from nsal twice, first time puppy 18 yrs ago, all went well, second time 2 yrs ago 8 month old dog named Lilly, was in a crate with another dog, she was filthy, covered in feces, smelled and sick as can be, took us over 6 months and thousands of dollars to get her well. Used to donate regularly, will no longer unless they fire J. John Stevenson CEO, and cut salaries of upper management. Get back to what this organization used to do which is take care of animals.

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Scott Zoldak
, US
May 24, 2015 3:11 pm EDT

The puppy we adopted from North Shore Animal League yesterday had to go back to their questionable care. She was extremely sick and almost died last night. Without knowledge and abilities as a vet tech, she would have. Worst part is we were told that she had a little cold and some diarrhea from an upset tummy... normal puppy stuff. Facts are that she has coccidia, a highly contagious and nasty GI parasite giving her explosive bloody, mucus and polyp ridden stool. If that's not bad enough, she has a prolapsed rectum as a result, and most likely pneumonia, etc. To cure her properly, she requires total isolation, IV treatments, and possibly surgery. All this, and she was passed onto us as healthy! These are not acute onset conditions. They knew all about it and hid it intentionally! It's obvious we were deceived and that this poor puppy was loaded with analgesics to make her appear healthy, and when those wore off and she showed her illnesses, they wanted no part of her, minimizing her condition and saying it wasn't their responsibility anymore. We would have loved to try to bring her back to health ourselves, but with other pets at risk (something they knew and didn't care about) and not having the proper facilities to do so we are unable to do so. By NSAL's adoption contract, we weren't even permitted to give her to an outside vet to be brought back to health. Their contract is specifically designed for them to deny any responsibility, place everything on the adopter, while denying the adopter any outside assistance. The very nature of their "fine print" is enough to tell you what kind of organization they operate. It's sad and infuriating that they play a numbers game with these animals and don't really check or treat their health, let alone be honest with adopters and play with their emotions. PLEASE, DO NOT DEAL WITH THESE PEOPLE! We are devastated and really worried that "our little girl" won't receive proper care, and just be patched up for the next sucker. Even if we can't have her to love and spoil forever, we want the best for her. She was only with us for a day, but managed to get into our hearts with her cute face and sweet disposition. To understate it, we're disgusted and devastated...

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12:29 pm EDT
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North Shore Animal League America Volunteers Treated Shabbily

As a former Volunteer I can say that NSAL is a lousy place to volunteer. The Kennel staff and the Volunteer Office are very anti-social and ungrateful. Most of the dogs just sit in filthy cages all day long and are not taken out for enough walks or exercise. The kennel staff is very critical of Volunteers who try to walk these dogs and they keep finding minor faults with them. NSAL does not realize that Volunteers do not work for personal gain, have a high level of motivation and do not need to be micromanaged.

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North Shore Animal League America Cat named Max

I wanted to adopt a black and white male cat, 9 years old -- they wouldn't let me for some bogus reason? I don't know? I saw Max in a Petland store located in New York City, on West 23rd Street, he had been there for a month and he was old and looked so scared and miserable. After seeing him there for a month I decided I would adopt him and I filled out an application and then another application, two of them? Spoke to a woman named Cindy on the phone, an employee of North Shore and gave her all kinds of personal information about me, including two friends names and addresses for references. She, Cindy of North Shore Animal League called them and they gave me glowing references, like I love animals and have always had animals and I treat them like my children, etc. etc. That was not good enough for Cindy at North Shore Animal League, she said my references didn't know my pet history? What? what a lie! They did so know my history. And she also said I couldn't adopt old Max because I had a Chihuahua. I had told this Cindy woman I had a Chihuahua from the outset, so why did she make me fill out 2 applications and give her all personal stuff about me, she knew I had a Chihuahua from the beginning? AND THEN REJECT ME BECAUSE OF THE CHIHUAHUA, SHE IS FULL OF YOU KNOW WHAT OR SHE'S JUST INCOMPETENT, I THINK BOTH. North Shore Animal League has hurt me and above all, she hurt Max who could have had a home
with me with soft beds, toys, food but no, they want him to stay in the cage all day and night because I have a Chihuahua, a Chihuahua who loves cats because I always had a cat and the cat and dog would have gotten used to each other. Isn't that better than being in a wire cage all your life in a drafty store and how could they do that to an old cat? These people, there are no words to describe how crazy and stupid they are and what they are doing to this poor cat who only has a few years left? Why, where is God?

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Update by LIZZYTALORBURTON
Feb 22, 2014 11:27 pm EST

I never said or thought that North Shore Animal League is about animal welfare. I wanted to adopt an old cat that needed a home to live happily out his last years of life! I had adopted a cat years ago from North Shore Animal League when it wasn't run by amatuers but by people who truly wanted to have the animals adopted into loving homes. I never had a problem with any adoption agency before, including the ASPCA, where I adopted a 9 year old cat named Ms. Lemon
who had many different homes because she was like her name, a sourpuss, and each time she was returned to the ASPCA. Ms. Lemon was feral but with me she began to love me and my dog at the time, Rocky. The ASPCA was thrilled that I took her as she didn't have too many opportunities at her age and with her personality. You can't compare the ASPCA with North Shore Animal League, they are very intuitive and not looking for problems like North Shore Animal League. The owners are never at North Shore Animal so the women there can do whatever they want but their power will be gone one day and it will be better for the animals then. As for now, North Shore Animal League has so many complaints about its adoption department. I know that when I first applied for Max, this woman Pat who works for North Shore Animal League called me and we talked for about 10 minutes. Then I never heard from her and so I called her and she said she put Max in another Petland Store and I got angry and upset and asked her why, when she knew I wanted to adopt him. It all went downhill from there and I believe that this woman Pat and the other woman Cindy in Adoptions decided not to let me have Max from the beginning because I criticized Pat. Like you said North Shore Animal League is not interested in animal welfare. You have heard of the expression "A Woman Scorned"? thats what happened here, a little criticism and my adopting of Max, they couldn't care less about him having a good home after that. They spread rumors about my not adopting Max throughout North Shore Animal League after that and then it was curtains for Max. He will have to stay there until maybe he is adopted but not too many people would adopt an old cat and if these people were normal who are employed at North Shore Animal League, I would have gotten him a long time ago, but they are not. My only hope is that someone in North Shore Animal League will have the intelligence and see the light about my adopting Max, but it doesn'[t appear that anyone will. Like I said I only wanted to give an old cat who looked like my late cat PeeWee a home and time is of the essence as he is old and doesn't have much time left. I can't believe that these people at North Shore Animal League cannot see the truth of this situation and will keep this poor cat in a cage, rather than give him to me to have a good life for his last remaining days. God help these people, they know not what they do.

Resolved

MY COMPLAINT WAS NEVER RESOLVED. WHO SAID IT WAS RESOLVED? WHOEVER MARKED IT RESOLVED HAD NO RIGHT TO DO SO. TYPICAL UNDERHANDED TACTICS OF NORTH SHORE ANIMAL LEAGUE THAT THEY TRY TO FOOL THE PUBLIC LIKE THAT. EVERYONE KNOWS WHAT KIND OF A HELLHOLE NORTH SHORE ANIMAL LEAGUE IS. THEY DON'T GIVE A HOOT IF A CAT OR DOG IS ADOPTED. THEY JUST COLLECT MONEY FROM PEOPLE TO PAY THEIR EMPLOYEES AND THEMSELVES, NOT TO MAKE THE ANIMALS IN THEIR CONTROL MORE COMFORTABLE. ANIMALS ARE HELD THERE IN SQUALID CONDITIONS AND ALL OF THEM ARE THERE TOO LONG AND THUS ALL OF THEM BECOME SICK.AND RIDDLED WITH DISEASE THAT SPREADS TO ALL OF THEM. NORTH SHORE ANIMAL LEAGUE IS A SCAM -- DON'T GIVE MONEY TO THEM. THEY DON'T USE IT FOR THE ANIMALS, THEY USE THE MONEY FOR HIGH SALARIES AND MILLION DOLLAR VACATIONS FOR THE OWNERS.

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DEleteFacebook
, US
Mar 30, 2018 2:31 pm EDT

why the hell hasn't the complaint status been changed to unresolved. complaintsoard.com i'm typing complaintsboard.com so it will eventually get the attention of the board owners at complaintsboard.com also, this is about as annoying as aliens, ufos, jfk, and making fun of donald trump ; )

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slynn1
Orange, US
Jun 02, 2014 12:29 am EDT
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That is ###! What a horrible! F them!

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liberty1776
Cottage Grove, US
Feb 22, 2014 8:30 am EST
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You are making a mistake by thinking this outfit is about animal welfare. They are not. They are merely a front for a political, liberal fund raising effort. That is their business, not saving animals. Sorry you were scammed by them

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North Shore Animal League America Horrible

Noth Shore Animal League is a horrible glorified puppy mill! We adopted our puppy in January 2012. According to their adoption agreement they are looking for forever homes for their animals and although they don't encourage it they will take the animal back (no refunds). We have been in constant contact with NSAL regarding this not being the proper dog for our family. We have worked with our puppy for months on end and he is just not working out for our family. We were told to hire a trainer for his aggression issues with toys and food (we have a 3 yr old and an 11yr old). Now anybody that has small children knows that they usually have some sort of food at one time or another, and of course whenever our children have food he is forcibly taking it which is not safe. We hired the trainer ($136 per week) and had the dog nuetered and also took away any rawhides and treats as suggested. In turn he has now eaten every piece of molding in his caged off room, the wood blinds and a windowsill. Nothing is working other than to keep him muzzled and or crated at most times. He is a very energetic dog and not mean (other than food aggression & toys) but too powerful around the children. He constantly wants to play which is normally good but just barrels down the children to the point that most children are frightened by him. He doesn't mean to hurt them but tends to hurt them more so than not. We have expressed our concerns for months with NSAL and they finally agreed that perhaps our home was not the proper environment. They had us set up a return appt. for our dog. They explained that we would go in to surrender him and as long as he was healthy (he is) and not mean (which he is not) they would take him back, along with a necessary donation of $75. What a waste of time! They take the dog away from us for five minutes and bring him back and say, "sorry he is too aggressive, we can't possibly take back all of the aggressive dogs that come from shelters". Now the only time he has been aggressive to anyone stranger or not was around food. They said they could not even walk him or get close to him because he was too mean and putting him in a shelter would just make him angrier. Their suggestion is to find him a new family! They are nothing more than a glorified puppy mill. They pump out the dogs as fast as they get them and have no concern about their well being what so ever. We are highly upset because we don't know what to do. He can be a great dog for the right home, striclty without children as we have expressed. They claim to work with people but they do not. They make you go thru an intensive adoption process (which I agree with) and check references. We have had to dogs prior to this one where I had to explain one was 13 and one 14 before passing away and everything we had done for them. We are two of the most compassionate animal owners I honestly know and do everything possible for our animals because they are family to us. So now we have a dog that is not getting any better with training and is not working with our family and no solutions since no local shelters are taking in dogs at the moment. I do not want to bring him to a kill shelter because he does not need to be euthanized for not fitting into our household. This shelter just lies we have tried working with them for months and setting up return appointments and they have just completely emotionally drained our family. So the only choice we have is to let the dog stay for now muzzled and crated, what a horrible life for him. I will never have anything positive ever to say about this place!

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SAD CAT PARENT
, US
Apr 13, 2013 2:38 pm EDT

HORRIBLE PLACE, I WOULDN'T RECOMMEND ANYONE TO ADOPT FROM THIS PLACE, I RECENTLY ADOPTED A LONG HAIR FELINE BACK IN LATE SEPTEMBER 2012. THE FIRST TIME I LAID MY EYES ON THIS CAT, I FELL IN LOVE! SHE WAS PERFECT BUT I DID NOTICE SHE HAD PROBLEMS. THE NOTHSHORE VETS TOLD ME THAT THE ANIMAL SUFFERED FROM (COCCIDIA) WORMS, BUT WAS CURED. I TOOK HER HOME WITH ALL THE LOVE AND AFFECTION IN THE WORLD, BUT AS SOON AS I TOOK HER HOME I NOTICE PROBLEMS. THE FELINE WOULD SNEEZE DAY IN AND DAY OUT, AND HER EYES WERE ALWAYS RED. WHEN IT ALL BECAME TO MUCH TO BARE I TOOK HER BACK TO THE VET. WHEN ARRIVING AT THE VET I WAS TOLD THAT THIS WAS VERY COMMON AND HE GAVE HER A ANTIBACT SHOT AND EYE OINTMENT. TWO MONTHS LATER SHE THROW UP A FULLY SIZED WORM, I WAS DEVASTATED. TOOK HER TO MY LOCAL VET AND WAS TOLD THAT THIS ISN'T COMMON AND NORTHSHORE LIED ABOUT THE VACCINATION GIVEN. MADE ALL WELL WITH MY CAT, THEN APRIL 11TH TOOK HER BACK TO NORTHSHORE TO BE SPAYED WHICH IS VERY ROUTINE, AND SHE DIDN'T MAKE IT OUT OF SURGERY. I WANT TO SUE THIS ORGANIZATION FOR LACK OF KNOWLEDGE AND PUTTING HER UNDER WITHOUT THE PROPER PRECAUTIONS, JUST LIKE YOU WOULD DO ANY HUMAN BEING.

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North Shore Animal League America adopting sick pets

We decided to adopt another pet after having to put our last GREAT BEAGLE DOG down. We decided to go to North Shore Animal League after finding out our towns shelter was closed because of an illness in the kennel.
After browsing at NORTH SHORE ANIMAL for awhile we picked out a puppy the fam liked.
It took over 3 hours to adopt this puppy. I have purchased cars in less time than it takes at this place.I figured, its over we got the puppy and where on our way home...NOT SO FAST...We get the dog home and he has "kennal cough", and other illness.We live out in EASTERN SUFFOLK COUNTY We call to tell the vet the problems and the response we get is "THERE IS A FEE TO SEE THE VET PLUS THE COST OF ANY DRUGS THAT ARE NEEDED"! ARE YOU KIDDING ME? I just adopted this puppy from you, SICK I MIGHT ADD and you have the balls to want to charge us for this?
Before I say something I regret, I want to warn anyone looking to adopt a pet...
CHECK YOUR TOWNS SHELTER OR ANYWHERE THAT YOU CAN ADOPT BEFORE GOING TO NORTH SHORE ANIMAL..I to thought they were the BEST thing that could happen for these animals, but after this experience, THIS PLACE IS FULL OF SICK ANIMALS AND SHOULD BE INVESTIGATED
Don't make the mistake we made..FIND ANOTHER PLACE THAT CARES ABOUT THE ANIMALS

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North Shore Animal League America Worst Experience in Animal Shelter

My family and I went to adopt a dog from this animal shelter and we knew something was wrong from the time we went in because when we asked about the dog we wanted the staff was extremely unhelpful and reluctant to provide information. We were denied because apparently you are never allowed to keep the dog outside unattended EVER. They were never able to produce the policy in written form but nevertheless we were denied because of that policy. Even after explaning that we have an enclosed dog pin with a dog house in the yard and the yard itself is also enclosed we were still denied and never able to speak to the head manager. We were told our only recourse would be to write a letter to the board of directors at which point the dog that my family had fallen in love with could have been adopted. I don't know if they had already promised to hold the dog for someone else or what, but we will NEVER again revisit this animal shelter!

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Update by AdrieT
Jun 21, 2011 8:20 pm EDT

In fact, when I called later to inquire about it the person I spoke to didn't even know where the policy was kept. She had to find a manager and could not do so, so she offered to have one return my phone call. After sometime I did receive a phone call from a manager who told me they WOULD NOT provide me with a copy of the policy, but if I wanted to make the hour long trip out there they would show it to me.

Update by AdrieT
Jun 21, 2011 7:18 pm EDT

My family and I went to adopt a dog from this animal shelter and we knew something was wrong from the time we went in because when we asked about the dog we wanted the staff was extremely unhelpful and reluctant to provide information. We were denied because apparently you are never allowed to keep the dog outside unattended EVER. They were never able to produce the policy in written form but nevertheless we were denied because of that policy. Even after explaning that we have an enclosed dog pin with a dog house in the yard and the yard itself is also enclosed we were still denied and never able to speak to the head manager. We were told our only recourse would be to write a letter to the board of directors at which point the dog that my family had fallen in love with could have been adopted. I don't know if they had already promised to hold the dog for someone else or what, but we will NEVER again revisit this animal shelter!

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kel2910
, US
Aug 15, 2014 1:25 pm EDT

Don't try to get your refund for the puppy neutering fee... I took my dog to our vet to be fixed, as opposed to returning to NSAL where most staff was rude and unhelpful, and made us wait for 5 hrs... and faxed the paperwork to them the same day. I knew it would take sometime to get the $75 I was forced to pay since my animal was too young to be neutered, but its now close to 8 weeks. I have called and left several messages and always get the run around. This is unacceptable! I was told my animal was a plot hound, and I have had several vets and animal enthusiasts all say he is mutt. I am fine that hes a mutt, but they made me pay the purebreed fee, plus non neutered fee... so over $250. He didn't even have his shots completed. The way they caged the animals lead to very bad cage anxiety and unlike any other animal I have had/trained, no concept of no accidents where you sleep. By far the HARDEST animal to train, and I believe a pure result for how these poor animals are kept. Oh yea and I did I mention that my dog along with most dogs there were sick... hes been on 4 rounds of medicines and finally is healthy. We purchased him in May and was under the assumption we were "rescuing" him... yea right! If it wasn't for our son who feel in love with him, we would've left and dealt with a different agency. Its just another ploy to get $$$ for sick, uncared for, misrepresented dogs while dealing with staff that is really just nasty to speak with... except the volunteers.. they were all genuinely kind.

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Fyrecat
Kew Gardens, US
Jul 28, 2011 5:14 pm EDT

I worked in adoptions for many years at a rescue. Sorry, but in this case NSAL is right. Many animals organizations have rules about keeping dogs outside. Our rescue doesn't allow it, as we believe dogs are companion animals, and belong indoors with their people. I wouldn't adopt to anyone who wanted to keep a dog outside, regardless of how nice the dog house was or the yard was. The dog is being adopted as a companion, as an indoor pet, and thats that.
Any organization has the right to do this...their job is to find the best home for the pet.

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North Shore Animal League America Charitable donation

In mid-March, 2011, we made a donation to NSAL in honor of my parents' anniversary. The one request I made of Greg, who took my phone call, was that a card advising my parents of our donation be sent before their anniversary date of March 31. No card was ever sent, only a credit card charge notice sent to me 2 weeks after the donation. When I called to ask why no card had been sent, I was trested very rudely, and their representative hung up on me. I wrote a letter to both the director and CEO of NSAL describing my situation, and have never received any reply. There are MANY worthwhile animal not for profit organization who would gladly receive donations and send desired acknowledgements - don't give your $$ to an agency who can't be bothered to even speak to you politely, never mind send any correspondence.

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North Shore Animal League America prize fraud

north shore animal leage is a scam. I have sent them money once & was told i had positively won & would be recieving a prize, well that was a year ago & i just keep getting the same prize notice over & over NO prize they just ask for more money. DO NOT send these people money they are NOT using the money for the animals, they couldnt be they have spent more on postage & more FAKE prize papers than the money i sent them so they couldnt possibly be using it for animals. DONT send money & Dont buy into thier lies.

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North Shore Animal League America Bogus Adoption Policy

My family and I drove to the Port Washington Animal League to Adopt a Dog for my son's Birthday. Just like everyone who visits a dog shelter. You should ask many questions about the dog. We asked about the dogs being housebroken, why they were placed in adoption, are there any hyper-allergenic dogs, if the were good with kids, return policy... Wrong, we should have not asked any questions. Once we decided on the dog to adopt. They used our questions against us. The rude Supervisor Adrianne with no last name, stated we could not adopt a dog because my son had allergies.. I tried to explain I was just asking questions because of my preferences and my son has no allergies to dogs. He was so rude, I ask him to bring the associate that I asked the questions to, so I could speak to her in front of him, he refused and told me to get a note from an allergist. I explain why I would pay for an allergist if my son did not have allergies. He ask about my son eyes being red, and I told him my son was crying because he could not get the dog.. And at that point my son was in full tears crying and he just shrugged, offered no apologies or suggestions.. Adrianne than refused to give us the Director's name, a copy of the policy and would not let me see my adoption application. He stated once I filed out the adoption application, it was their property and he did not have to let me see it.. Even though, I gave them my license and credit card info. Adrianne, also stated since I said my daughter has a dog in Albany, if he could not prove her dog was there with her.. We could not adopt. He would have just been better telling me, I not going to let you adopt a dog and I am going to find any reason so you can not.. This was a horrible experience on my son’s Birthday, I thought I was helping them by paying to adopt a dog from a “Not for profit” no kill animal shelter.. What a FRAUD.

Davis Family
Wheatley Heights, NY

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Nelson58
, US
Jun 28, 2016 1:56 pm EDT

They are liars, tell you lies about the animal, then keep your money. That's messed up!

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Nelson58
, US
Jun 28, 2016 1:54 pm EDT

So we went to adopt a dog. We have 3 cats already that we adopted at North Shore. We saw a cute puppy with a sign below it saying "terrier". We knew we couldn't get a pit bull because of the cats so we asked, "is this puppy a pitbull terrier". They said "no, just a terrier". So we paid $200 plus a $75 fee for spaying and took it home. I did some research and found a photo of a puppy online that looked just like the one we adopted. Below it was "American Pitbull Terrier Puppy". Your insurance company may not insure you if you have a pitbull. We had it 2 days and it was a sweet dog. We had no choice but to bring her back. They kept our $200 even though they lied. These guys are not good to deal with. We will never go there again.

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truthspinner
, US
Dec 23, 2015 10:48 pm EST
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Allow me to clarify for many of those who may consider reading coming to NSAL ., but after reading these complaint might consider otherwise.
Don't listen to any of these chronic complainers. If you are an honest broker, who understands what type of pet is suited for you, there will be no problem with adoptions.
As someone who has intimate knowledge of what the people have to deal with there to make sure that the animals receive a proper home, I could fill a book full of the self centered, obnoxious, lying people who come in looking for a pet and when they are properly denied, come to websites like this to vet their sob story.
This is not Walmart folks, these are living animals. Know that your 85 year old mother can't handle a puppy and look to take an older, more subdue dog rather than asking if there is a return policy.
Don't live in an apartment with 5 obnoxious kids, who are poking at all the dogs in the kennel and a landlord who doesn't allow pets and come looking for a pitbull and put down on the application you own a home.
As for the puppy mill stories...puppy mills call them to see if they would like to come take the animals that will most likely be destroyed if they refuse.
Are there some problems there, yes, what work place doesn't have issues, but the bottom line is the care about their pets and do the best they can to find them a good home.
Do you think some of the biggest stars of New York would make huge donations and link their credibility to NSAL if there were really serious issues.
Come on in, be honest, patient, understanding and you will leave with a life long friend.

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Judy Starr
, US
Aug 01, 2015 1:41 pm EDT

Hi,
Does anyone have an ADOPTION Application from NS that you can email .
Please, blank out your name & contact !
Please, email it to judystarr@earthlink.net
Ty

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Concerned fur mommy
Commack, US
Feb 02, 2015 11:40 pm EST

I was highly considering adopting from The Northshore Animal league, but after all these horrible sad reviews NO WAY! They make themselves seem like such a perfect caring place with the animals best interest at heart, but from what I read it's all a lie! Very sad for the animals that they take in =-[

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LIZZYTALORBURTON
New York, US
May 23, 2014 8:32 pm EDT
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You are so right! I never thought of it that way, that donations are going to pay employee salaries rather than going to the needs of the animals in this disgusting North Shore Animal League Agency. To top it off, North Shore Animal League thinks they are the greatest! And turn down many good people who want to adopt the dogs and cats in their sick and stinking care!

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JFP01
Somewhere, US
May 23, 2014 11:26 am EDT

I agree with most of these complaints and I will use a local shelter who does not pay staff and Directors and presidents but rather runs on Volunteers and foster homes and there are plenty of Volunteers to help rescue organizations by donating their time and resources. We see it in our town all the time and we are a fairly large city. I would not donate to pay someone's salary when I can donate and know it is going for food and shelter and vet bills for the animal ONLY.

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lfgrady
Jefferson, US
May 13, 2014 9:52 am EDT
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If you have a problem with this rescue and have documentation of adoption and vets bills. etc. please get in contact with us at legal@investigativerescuealliance.com

Thank You,
The IRA Team

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lfgrady
Jefferson, US
May 13, 2014 9:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please report all your animal illness and keep accurate records. NSAL has many issues. Currently we are looking at the tour across the US to spread more "goodness" to their adopters "victims". If you have had a good experience with them, then you are 1 in 100 (rough estimate). We are finding issues that need to be addressed. If you have an animal from them and you have vet bills and documentation. Please lets know ASAP. legal@investigativerescuealliance.com
Thank You,
The IRA Team

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LIZZYTALORBURTON
New York, US
Feb 22, 2014 1:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am also having a horrible experience with North Shore Animal League. The employees there are either eccentric, or crazy, or have no common sense, and wouldn't know a good pet owner if they ever met one! These women, Pat and Cindy do not care if an animal lives in a cage for the rest of its life. I wanted to adopt a 9 1/2 year old black and white cat named Max who North Shore animal League put into a wire cage in a drafty Petland store for two months, they said, to be adopted? I had seen Max for about a month in this pet store and finally, after no one else came forward to adopt him, I decided I would. You must know the ending of my story, I filled out 2 applications and in the end was rejected, not allowed to adopt Max, an old cat, who no one else wanted by the way? They said they rejected me because I also have a tiny Chihuahua. I said not to worry that I only work part time and that I would supervise the cat and my tiny Chihuahua until they got to know and trust each other? They still wouldn't let me adopt him. THEY KNEW I HAD A CHIHUAHUA FROM THE OUTSET, I TOLD THEM ABOUT MY CHIHUAHA SO WHY DID THEY MAKE ME FILL OUT 2 APPLICATIONS AND THEN REJECT ME? WHY DID THEY MAKE MAX STILL LIVE IN A CAGE WHEN HE COULD HAVE HAD SOFT BEDS, TOYS, FOOD, AFFECTION? WHAT IDIOTS AT NORTH SHORE ANIMAL LEAGUE. I HAVE NEVER BEEN REJECTED FOR A PET IN MY LIFE? PEOPLE BEG ME TO TAKE MORE HOMELESS ANIMALS BUT I SAW MAX AND I WANTED TO HELP HIM? NORTH SHORE ANIMAL LEAGUE IS FILLED WITH INCOMPETENT PEOPLE IN ADOPTIONS, DON'T KNOW THEIR ###, THEY DON'T CARE ABOUT MAX, AN OLD CAT WHO IS IN DESPERATE NEED FOR A HOME. WHAT GOES AROUND COMES AROUND I ALWAYS SAY. ONE DAY THESE WOMEN PAT AND CINDY WON'T ALWAYS HAVE THE POWER TO HURT PEOPLE AND ANIMALS ANYMORE. THAT DAY COULDN'T COME SOONER FOR THE POOR CATS AND DOGS AND OTHER ANIMALS THERE TOO.

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North Shore Animal League America - Terrible service!

NORTH SHORE ANIMAL LEAGUE- STATES THEY ARE A NO KILL SHELTER... Though this statement may be true, they don't tell you that they have outside companies that do! Meaning you think you're making the right choice by selecting them- The truth is... You drop off your unwanted pet for whatever reason,you pay them a fee if animal is not spayed or neutered hoping...

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North Shore Animal League America - Be very aware of the animals you get from North Shore

On Saturday August 18th I adopted a puppy from the mobil unit of North Shore Animal League. When I took the puppy she had very bad diarrhea I returned to the mobile unit the same day to ask about this. I was told it was because she had just been spay. I trusted what they told me and took the puppy into my home of which I have a 3 and 5 year old. On Monday...

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