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North Carolina Furniture Buy Direct / No furniture, no money refund

United States
100% 2
This company has been the biggest let down of all purchases I have ever made. They gladly took my order of over 7000 dollars and said the furniture would come in six weeks and twelve would be the longest. After 5 months and still no phone call back to my enquirey, I gave up and cancelled. They told me they would give a full refund and I expected it the next couple of days. It has now been over a month, and they ignore all my phone calls and even hang up on me when I call. I am now looking for a lawyer and have to go through the painful experience of a lawsuit, since when I told them if the manager doesnt call me I am going to sue them and still they did not call or seem to care at all.

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