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Norm Thompson / NEVER RECEIVED ORDER!

1 Hampton, NH, United States Review updated:

I placed on order on 11/28/10 for a sweater as a Christmas gift. I was charged $16.00 to have the ONE SWEATER shipped. Tody is Dec 10 and still no sweater. I called Norm Thompson and spoke with the most unpleasant and unprofessional Mrs. Gustafson who refused to do anything. She said I have to wait 30 days before she would do anything. I explained this was a Christmas gift and she could not have cared less. She told me to purchase another one! How do they get away with this...STAY AWAY FROM THIS COMPANY!! Bad news.

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Comments

  • Ka
      8th of Jul, 2015
    0 Votes

    Two years ago I sent a note thru their dc emails service. Today after dc ing the service and receiving four emAILS TO JUNK FOR TWO YEARS I STILL receive emails. Don't waste your time with customer service about as helpful as shingles. Never sign up to get their emails. Plus last time I bought something(clothing) from them. The Quality was crap. Don't waste time or money. MJB

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