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Nomorerack is selling counterfeit Beats by Dr. Dre headphones. We received our pair on Christmas eve. They were not in a manufacturers box and did not include an owners manual. We thought for a second that these were perhaps customer returns or refurbished products, which would explaint the great price. We called today to ask and were told that these actual ship direct from a wholesaler who is well known on "webutation" for selling replica products. Nomorerack did not have any information on the product. Did nomorerack.com even investigate this seller? If they had they would have known immediately that this seller pushes fakes! There are several online complaints regarding this issue, all popping up since they first offered these a few weeks ago. Yet today they are selling more of these, now knowing that these are fake! Nomorerack offered to have us return these for a refund or an exchage. An exchange for what? Another set of counterfeits without a box or packaging? How do we send the product back for a refund when they were sent without a box and no packaging! If nomorerack is now aware these are fake they should give immediate refunds. Those of us who bought these are now going to scrounge to go get the real thing. Why should we pay return shipping and wait for a refund? I will be happy to send these back but want immediately repayment and paid return shipping! No one should have to wait for their money on a counterfeit product. I will spend the day spreading this online. Do NOT buy from this website!
Ordered some cell phone accessories and after a month never received them. Customer service refused to refund money and kept stating that they were checking with shipping and would respond in 3 to 5 days. Never got a answer from them on where the product was or if shipped. Stay away from this site. They are a ripoff!
i put in an order on march 2 for a md google android 4.0 1.2 ghz 7 inch tablet . To this day have not recieved this merchadise and no other message from them on this order, but they sure took my money from me. my email is debrakurtz54@yahoo.com .Would be nice if i can find out how to get my money back and do fraud charges against this company. How can people get away with this stuff?
I placed a order - Parts of order came different times. Contact customer service about other parts that are missing they have NO clue on any info. They act stupid. then they post items saying its discounted when you look that item up on other sites. its the SAME price.
I have contacted them more than one time they have nothing but lame excuses on why they are USELESS. and Why they do not ship items in a timely manor. still waiting on more than 4 parts of order 1 month later.
I received an email on November 18, 2013, stating that my merchandise was being sent that I ordered. I had not ordered anything from Nomorerack in 3 weeks. I am not sure who ordered it due to the fact that I am the only one who has control of my credit cards. The merchandise that I did order I received in a timely manner and am happy with the product. I am not sure how this happened but I am hoping that someone will take care of it - SOON. Thank you for your prompt attention.
I made a purchase of the 4 dresses back in middle of May. I have made purchases through NMR before and never have made changes to the billing/shipping information. Well this time the idiots sent the package to my billing address which is in Florida..My shipping is New Mexico. how in the world could a normal person get those confused especially since its been like that for over a year now. I have emailed and emailed and get some bogus reply saying they are working on it. then yesterday I get an email from a total different person saying the package will go back to vendor. once they have proof vendor has package then they will give me NMR credit.. WHAT?!?!?!?! y'all made the mistake and I have to WAIT to get refund and it will only be NMR credit? I asked for the package to just be resent. Company messed up right? you would think they would do whatever they could to make customers happy, nope just opposite.. they do not accommodate at all! I say STAY AWAY from this bogus company! fraud, scam!
I placed an order with Nomorerack on March 27th, 2013. It is now the middle of April and I still have not received my order. According to the shipping information I received, my parcel left Illinois and was sent to the east coast. I live in Arizona! I find this kind of customer service absolutely deplorable. I'll never do business with Nomorerack again.
THEY HAVE VERY VAGUE ADDS, NO REAL PRODUCT DESCRIPTION, DESCRIPTIONS CONTRADICT PRODUCTS. THEIR CUSTOMER SERVICE DEPARTMENT IS HORRIBLE. THEY HAVE NO REAL PERSONALIZATION OF PROBLEMS. MOST QUESTIONS ARE GIVEN GENERIC PRERECORDED ANSWERS THAT SOMETIMES HAVE NOTHING TO DO WITH THE QUESTION ASKED. THEIR SO CALLED LOWEST PRICES ARE CONSTANTLY BEING BE BEAT BY OTHER INTERNET SELLERS. THEY DO NOT HONOR OTHERS LOWER PRICES. TRACKING NUMBERS DO NOT WORK AND IT TAKES UP TO 2 WEEKS FOR A CORRECT TRACKING NUMBER TO BE GENERATED. EXTREMELY LONG DELIVERY TIMES, CUSTOMER SERVICE BASICALLY BLOWS YOU OFF WITH INADEQUATE REPLY'S. IN MY OPINION THEY ARE ONE OF THE WORST INTERNET COMPANIES OUT THERE.
I have been ordering from nomorerack for about a year, the things were cheap but so are the prices.
I ordered a fanny pack, paid for it and never received it. Now the Company won't do anything about it . If you want cheap stuff that breaks or never receive your merchandise then this is the company for you. If you are like me where you want to get the merchandise that you paid for then please do not buy anything from NOMORERACK.
I ordered three tablets for my boy's for Christmas.They didn't arrive on time and when we got them, the screen on one of them was
cracked.I called customer service they gave me a number and told me to send it back.I did what was ask of me.I mailed it to them on
Jan.10th and they received it on Jan.14th.To this day I haven't heard from them and it is the 29th.I called customer service again, they
said email receipt and postal tracking code.I got my emails back.I called again and was told that this agent would personally check with the warehouse and start my refund today.I called back today, nothing has been done.This man I talked to today gave me his name and ID #, said my refund will be here in 5 to 7 business days.We will see.In the meantime I have a ittle boy very upset about this.
We are not wealthy people and our money means as us as the next person.Oh, by the way I ask to speak to a supervisor, she was on the other phone the whole time and I waited and waited for 15 minutes .Never got to speak to anyone.They hung up.
I placed an order on Dec.24th, 2012 and here it is Jan.18th, 2013. No package yet; for $2 shipping few...Really.Then I tried tracking the package, Fedx has the package in the east side office.Poor service, don't try calling them... The package may arrive before someone pick up the phone.
I have been buying products from "nomorerack" for several years now, despite their return policy stipulating that they do not give refunds, only credit.
I figured with the great deals I they offered, I would be using the credit anyway.
I ordered some items for Christmas presents IN ADVANCE...that was my mistake.
This company only has an 18 day return policy, and unfortunately I didn't see the person I was giving t he gift to until after New Years.
It turns out that this was the crappiest kids laptop that was ever made...(EVER MADE) and my granddaughter could not use it at all!
SO MY WARNING TO CONSUMERS IS NOT TO BUY YOUR CHRISTMAS GIFTS FROM NOMORERACK UNLESS YOU KNOW THE PRODUCT AND WON'T HAVE TO RETURN IT, AS AFTER 18 DAYS YOU CAN'T GET CREDIT
this is my third mishap with this company but i just tried to cancel the order and there telling me it to late i cant cancel i had to pay 2.00 shipping which is great but if you have to wait a month + its better to buy in an actual store.
I ordered two items one of which is fine even though it took a long time to come. However, at the same time I ordered it I also ordered boots which never came. Got the run around with finally an excuse that it was "lost" in the mail. What gets lost in the mail these days?
I ordered a four-pack of Henley shirts and received an email from Fed-Ex that they had been delivered on Nov. 4. It is now Nov. 7 and NOTHING has been delivered! Where is my order?
On 12/1/2013 I purchased a tablet for my husband for Christmas. As of today i have heard nothing from them on a shipping date. They claim 10 business days. They emailed me with all kinds of promises that it will arrive by 12/24/13. Well that is not good enough for me as we will be out of town. I paid for merchandise and I want it like now. Tomorrow I am going to my bank and filing a dispute of charges against them. And in a few minutes I am getting on line with BBB over this crooked company.
Thanks
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ?
We promise to get back to you within a maximum of 24 hours with a superb solution. We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations Nomorerack - Everything You Love, For Less.
PLEASE REMOVE ME FROM YOUR PROGRAM THAT KEEPS POPPING UP ON MY COMPUTERa3c7f
I agree! I have been trying to get my tablet replaced or fixed for six months. It is very hard dealing with the Vendor(as they put it) when they are in China. All they keep doing is making these excuses and telling me to be patient! Tired of being PATIENT!
Does this company have a phone number? I have been searching and searching with no luck.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
i order 5 tablets in three diffent colors to blue to orange an one white.they shipped my tablets TO FL.WHEN they should have went to OKLAHOMA.TO everyone here a number you can call [protected]. good luck i have not got any because just dont care.
HORRIBLE MERCHANDISE! I ordered a bracelet that supposedly retailed for $70. The $10 I paid was $9 too much. I would give this bracelet to a child to play dress up with, but nothing else.
ORDER 2 TABLETS, 1 WAS DELIVERED TO CALIFORNIA I LIVE IN OREGON, THE OTHER NOTHING, AND NOMORERACK WILL NOT ANSWER MY CALLS, EMAILS OR POSTS ON FACEBOOK. THEY KEEP REMOVING MY POSTS.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less
I just called NMR and the automated voice told me there 7 day service was not available this weekend. please the weekend before Christmas. My disagreement is NMR's answer, if you post something then make sure you follow through.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Thank you for posting your email address. We have gone ahead and sent you an email to the email address you provided regarding the steps taken to have this matter resolved. Should you have any further concerns or inquiries regarding this concern, please feel free to reply back to that message. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Thank you for posting your Order number. We have gone ahead and sent you an email to the email address we have on file to address the issue, however, we have received a notification that the email was not successfully sent. To help us fix this issue for you, could you please e-mail us at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi Kristina,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.