Nomorerack.com — Nomorerack charges your credit card but doesn't deliver the item
I am very disappointed with nomorerack.com. My husband ordered a massage chair for over $900 with a coupon for my christmas present but the order was cancelled even after my credit card was processed. It was supposed to be a surprise & I was a bit confused when I got contacted by nomorerack rep. I verified the purchase & I was impatiently waiting for my gift for xmas... It never arrived but the credit card was charged!! We left for our vacation & 4 weeks later after I came back, still no delivery!! I contacted their horrible customer services, & nomorrack is telling me that they cancelled the order.See the Top 10 Worst Companies in Santa Monica, CA Why???
I have asked over a dozen time to speak to a manager & I was told to go back to the sire & reorder. No excuses or any reasons was given to me why this happened. I even asked them, what if the item is not offered any more??? What about the coupon we previously used to make the purchase?? They just ignore your emails & they can care less about this inconvenience.
Customer service is horrible & is is really giving this company a bad rep. I own a business clothing company & never in a million year I would ever treat my customer this way!!! Take your $ elsewhere... Not worth your it!
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