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Nokia N73 / do not buy nokia, they suck!

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I purchased a Nokia N73 Music Edition on 24th December from their dealer SIMTEL Mobile Planet at RT Nagar. It was supposed to be preloaded with 100 songs (Legends), but there were none. The package did not consist of a scratch code, nor is the 2Gb Mem is pre-loaded. I complained to the dealer, he asked me to contact Nokia Careline. When I contacted Nokia, they asked me to discuss with dealer. They did give me some code which didn't work. I have spoken to them at least 5-6 times but they are unable to even tell me when will the problem be resolved. On top of that they have been extremely discourteous in their conversation with me. I am sure there is no pre-loaded music in the memory. All they have to do is to take the 2Gb mem and load it at their center, but I don't know why they are not doing this. I am sure there is something seriously wrong with Nokia. I am convinced the attitude at Nokia is "SELL-AND-FORGET".

I am planning to put this episode in the newspapers shortly. People who are thinking of changing their mobile - pls do not buy NOKIA. They suck...


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A  6th of Jan, 2007 by 
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Yes my friend, I fully agree with you. When attempting to play the songs legends it asks for activation. While activating it asks for phone number and scratch code. Where are they provided? A good way to bluff.
A  6th of Jan, 2007 by 
Agree Disagree 0 Votes
I have deposited my n-73, purchased in the month of nov 06 to hcl india authorised for nokia repair on 22 dec 06. Nokia india people told me to collect my phone on the next week. They dont even bother to give me a side by cell for my routine calls. Till date i am being tossed up to come to next week. They dont even tell me the exact status of my phone. They have only one sentence to say " we are seeking component from our bangalore branch". I dont know why they are showing their stupidity. I have purchased n-73 with my hard earned money for my use not for the deposition in nokia care for ever.
Many times over phone i have got answers from nokia care that people are rushing down to purchase nokia handset. And we are not able to provide service to all the persons in time. I want to know if hcl infonet is unable to provide a prompt service to customer of nokia. Then why nokia still sticking with hcl.
If some one from nokia is reading my complaint/ my grievance
Pl note down
My job sheet no. 2300163132
My name is abhishek vashisht
House no. 2668 sector 40c
I have deposited my phone at hcl sco 2453-54 sector 22 chandigarh.
A  25th of Jan, 2007 by 
Agree Disagree 0 Votes
Dear Firends,
My story is similar to you.Even When I have complaint them at Nokia Care at South Extn New Delhi,They ask me to deposit my handset.Then I asked them to give me a replacement of handset which they denied.Even I feel one strange thing about my N73 ME is that while listening the music once you make call then suddenly the music becomes very louder at the connection of the call. Which is a software problem.Even the FM quality is very bad in this handset.

Azeem Khan
A  24th of May, 2007 by 
Agree Disagree 0 Votes
Same story here. Nokia is hopeless.
A  7th of Sep, 2007 by 
Agree Disagree 0 Votes
I am also going to face the problem. I have purchased N72 on 25.8.2007 with my hard earned money. On 6.9.2007 in the morning a call was made on this phone. It rang and vibrated and the set became dead. I contacted the dealer. He told me that this set has become dead and it would be sent to Company. If it would be repairable, it would be done and if not repairable, the company will give you new set. This process will take 25 days from 8.9.2007.

Now, what will happen, I will see after 25 days as promised to me by dealer.
A  7th of Sep, 2007 by 
Agree Disagree 0 Votes
I have also had problems with a new phone... erratic texting, calls not accepted, battery going flat suddenly. When I phoned Orange they said they had so many faults that they would take it back and ask me to choose another phone. Will I go for Nokia again...
D  2nd of Nov, 2007 by 
Agree Disagree 0 Votes
I also had endless problems with my Nokia N73, my husband has the same phone and also he has lots of problems. We went to a Vodacom shop and they said that there is nothing wrong with our phones, I even phoned Nokia and had no response from them. I had the worst person on line and she was very rude. I do understand they have alot of queries about the N73, but I am sure they can make a plan, to at least help us in a proper manner. I help pay their salaries. Someone told me the faults that me and hubby experience must be network problems, but come on how can it always be network problems. We all now that this is the worst phone ever and that Nokia can really help us with this issue.

My husband lost alot of work because of this stupid phone. I would want to take legal action, but would want to know what els we can do. The worst part is that when my husbands customers phoned him the reply on the phone was "the subscriber you have dialed does not exist". Now tell me is this not enough reason to take legal action. I HAVE HAD ENOUGH OF THESE STUPID PHONES. I have used Nokia since my first phone but be sure I will no longer use Nokia. I lost all trust. I also got these phones on my contract in Dec 2006. I am sure the first batch of these phones were all dusts. I am also working for a big company and we belief in customer care and that it is important that our CSI is above 94%. But Nokia call centre will not get this type of CSI from me. I would like to get answers from them or I will take this matter further. HELP!
N  28th of Nov, 2007 by 
Agree Disagree 0 Votes
Hey you please send me the correct link of the "online customer care" as am getting problems with the my set. As I want to discuss about the nokia n73 as few days before my set is working very slowly. I did nod32 antirus scan and also restore the factory setting but its still slow so can you give the correct link of that.

Please dont give me the answer that contract the customer care just give me the link as I want to talk online.

Thanks for the convince.

N  9th of Dec, 2007 by 
Agree Disagree 0 Votes

Nokia N73 - poor service

i have given my nokia n73 to the nokia care situated in alld on 19th nov 2007. my phone was locked and i had forgotten the lock code. they told me that they will repair it withiin a day or two. but i still not got my phone.(10/12/07). it was under warranty then also they charged from me. pls help me out of this problem.
N  20th of Jan, 2008 by 
Agree Disagree 0 Votes
Dear All,

Kindly find my story as I bought a Nokia N73 in April 2007.a few days ago, my mobile was fallen down at home on the ground and I found some difficulties in using the mobile's mouse.

I went to Raya 'the official Nokia distributor in Egypt 'with my guarantee purchases from RAYA and my valid insurance. I filled an application described what's happened than and I got a receipt from the store after delivering my handset 3 days later, I was contacted by the company care hotline telling me that I have to pay 350 pounds as the maintenance found a liquid in my mobile which matching with a comment added from the employee's store although I didn't say that while my conversation or in the application.

and in consequence the damage won't be covered by the guarantee or the insurance.

They educated me that due to the employee's comment, they asked for these charges.

I went to the store and contacted the hotline care# may times and the customer care of Nokia international in Dubai to inform them that it's wasn't my comment and in all circumstances, the insurance must cover the damage.

but finally after this bad treatment and the wrong information I got a reply that I must pay the charges and nothing I can do except to complaint without any feedback.

I lose my loyalty and my trust in Nokia and Raya. And after this accident, I will never buy a Nokia's handset again and I will advise my colleagues and friends with the same.
N  21st of Feb, 2008 by 
Agree Disagree 0 Votes

Nokia N73 - Theft

I missed my Nokia N73 Music while travelling in the Government bus(116) on thursday(21-2-2008) at 8:00 am when the bus travelling from broadway to vyasarpadi.
I request you to take necessary actions as early as possible.

My mobile details:
Nokia N73 Music Edition (Black)
IMEI No: 353641019937428
N  7th of Jul, 2008 by 
Agree Disagree 0 Votes
i purchage n73m on oct2007 & my problems start march 2008 this set gose many times on nokia care they solve the problems but last three months my set is not my this set be a nokia care set and last he now gives me a new set n73m i agree but i see that new n73m takes with new problems i am very shoked new n73m that comes nokia with diffects i say please solve my problem urgenty onther i take helps consumer cort for my harshment & get claim. (IMEI :356406015943961)
A  14th of Jul, 2008 by 
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HI friends,

I want to share my experience with NOKIA cell phones with you and want to ALERT you regarding the drastic drop in it's quality in recent years.

The Nokia that once upon a time was famous for it's quality and thus managed to get a upper hand than other player is now not the same.

Here are my experiences and sure that I am not the only one:

1. I bought a Nokia 6670 and after 1 year it's keypad started giving some problem, I took it to NOKIA care ( bigest mistake) they told me that there was some problem with keypad and they fixed it and charged me around Rs 300 but after one week same problem came again and after a long struggle they were ready to repair the phone again but again the same thing and after 2 weeks it again had the same problem. I thought that Nokia care center has some problem and took it to different nokia care they charged me Rs 650 and told me that they have fixed the problem but after 1 week the phone again had the same problem and when I took it again they fixed it but again after 2 weeks that phone stopped working after that neither I had time nor money to spend so I decided to buy new phone. But the excellent care of Nokia care didn't stop here please keep reading.

2. I bought a Nokia 2626 and on the first day I found that the display had some problem and the dealer had replaced the phone (again the quality).

3. I got a replaced Nokia 2626 and it worked well for 2 months and after that suddenly one day it stopped working and when I gave it to dealer, after 3 weeks he informed me that it is water damage and said that Nokia is asking rs800 to repair the set but I am 100% sure that the phone never came in contact of water but still I though that set may have come in contact to sweat bc's I can't think of any other reason.
So I collected the set from dealer and gave it to Nokia care myself and after 3 weeks this is the reply that I got

"ELS failed.liquid log on system connector, INTER track MISSING, so not in warranty can't be repair so RWR"

I don't know how without anything the set came to this state and when first time nokia was ready to repair it for 800 how come second time it can’t be repaired. I am sure that now nokia care is full of incapable guys who has no or very minimum knowledge and I can't have more strength to be with nokia and switching to motorola.

In case you have any plan of buying a nokia phone I will suggest you to visit any nokia care shop and you will come to know about the customer’s frustration with the quality.

In case anyone knows about any legal possibility in this case and had such experience please let me know.


N  4th of Sep, 2008 by 
Agree Disagree 0 Votes

Nokia N73 - Lost

Just now I have lost my handset NOKIA N73,
Cell No.: 82697802. Somebody is taking the call and disconneting it. I am a student at JCU.
N  16th of Sep, 2008 by 
Agree Disagree 0 Votes
My N73 was thefted in my room about 7-7:30 am on 12/9/08.
I am a PG Student Of Nicamr Institute staying in KPHB, Hyderabad

I request you to take necessary actions as early as possible.

My mobile details:
Nokia N73 Music Edition (Black)
IMEI No: 358973012285181

with Lots of expectaion from ur end
A  14th of Jun, 2009 by 
Agree Disagree 0 Votes
im from Australia.
My nokia n73 has major problems.
i used to buy nokia all the time but was offered a good deal from samsung so took it a while back, had that phone for quite a while til it had an "accident" so i needed to buy a new phone i had had good experiences with nokia in the past but it seems as soemone has already stated they have decreased in quality over the years.

here is a list of my complaints.
-back light to screen only works occasionally.
-bluetooth will not turn on/off will only do what it wants.
-since day 1 i have only had a battery l;ife of 2-3dyas and i hardly use my phone at all.
-misses calls, when people call it says my phone is busy or switched off.
-screen jumbles changes color and goes pixelated.
-when it does let a call through the ringtones only play when they want to.
-the camera does not always turn on when you open the camera cover.
-the whole phone is really really slow to do anything...it takes ages to open a text or anything...
- says "insert sim card" "sim rejected" "no signal" all the time and nooo nokia it is not my card it works fine in other phones.
-it apparenty comes with games but there was none on mine...they are no where to be seen...
-the buttons dont alwasy work either..

i have sent it away many times since it was purchased it was spend 60% of its time in nokia care centre apparently being fixed.

it didnt work when i bought it it didnt work when it has been sent back for repairs many times and it certainly doesnt work now.

I have rang nokia numerous times and still no help...
i think i am entitled to a replacement or refund but according to the (extremely rude uncaring) staff at nokia care nokia does not offer this all i can do is keep ringing up and asking for help and sending it back and forth to nokia care until my warrantee runs out...

i must say i will not go back to nokia...EVER AGAIN...and i advise others not to aswell...
A  20th of Aug, 2009 by 
Agree Disagree 0 Votes
Hi Friends,
I also agree with all of u, i am sharing my experience here. I bought nokia n-73, after 8 months this cell is not detecting the memory card, after some days it is not getting switch on if there is memory card inserted.
Now i am using it without memory card.
N  16th of Nov, 2009 by 
Agree Disagree 0 Votes
Dear Sir,
I have lost my mobile phone while travelling in the Bus ON 04TH July 2009 09:30 P.M .The Mobile Handset was NOKIA N73.The network connection was VODAFONE.Can i ever able to track my mobile using the IMEI number.

My Mobile IMEI number was : 358974013210202.





So please help me for tracking it.
My email id is : aarif_2003@yahoo.co.in
N  11th of Jan, 2010 by 
Agree Disagree 0 Votes
email – Prakash0072008@yahoo.co.in
missed date- 28.10.2009
imei no – 355718029265509
N  14th of Jan, 2010 by 
Agree Disagree 0 Votes


Dear sir,
My name is D.kranthi kumar and this is with respect to loss of my nokia n73 mobile phone(black color music edition) when i was on journey from pune to hyderabad on 09 jan 2010 morning in S. R. nagar, HYD.details regarding my mobile phone is with IMEI NO 356406016809781 with mobile no .9963617296.pls contact me on phone no 09205004797, 9959750643, in case you find my mobile.
thank you.

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