Nokia Care Gateway / disgusting service
I have booked my nokia 6620c in shortly after it was purchased/delivered by mtn. Mtn did not offer help & sent me directly to nokia care gateway. The staff are incompetent & cannot answer questions — - or trcak a repair.
Phone booked in oct '08 & to date i'm am without a phone.
The service is disgusting as nicole from the gateway branch threatened to have me removed from the strore. They tried to get me to take a refurbished phone & insisted that his is my phone — - certainly did not match my imei no. All they do is lie & continue to lie. I got hold of larissa in jhb. Wasted alot of time here to. No sealed commercial pack couried dircetly to me. Don't want to deal with them anymore— suffered enough humiliation.
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