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2.5 844 Reviews

Nokia Complaints Summary

319 Resolved
525 Unresolved
Our verdict: Engaging with Nokia, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Newest Nokia reviews & complaints

ComplaintsBoard
S
9:58 am EDT

Nokia key pad problem

Hello all,
I been using nokia 6270 for lat one month. am facing a very big problem with the key pad ..unfortunately i just gave it to one nokia centre..they simply checked without doing any thing.now my life time warranty has gone since they have checked my mobile(they have taken the screws)..PLS HELP ME..i like the mobile very much, but the key pad is not at all working...i cant bear the service charges.HELP ME

regards,
samad

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Nokia 6270
, IN
May 23, 2012 4:29 pm EDT

I am having sliding problem...when i slide up my phone the whole screen goes dark.it seems to me that my phone is switch off..

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Surendra Kumar
,
Sep 17, 2008 2:17 am EDT

Hello all,
I been using nokia 6270 for lat one month. am facing a very big problem with the key pad ..unfortunately i just gave it to one nokia centre..they simply checked without doing any thing.now my life time warranty has gone since they have checked my mobile(they have taken the screws)..PLS HELP ME..i like the mobile very much, but the key pad is not at all working...i cant bear the service charges.HELP ME

Thanking you

Surendra Kumar

ComplaintsBoard
J
2:32 am EDT

Nokia confermation of winning prize

I have also recieved same SMS that i have won 165000 GBP.They gave me their email i emailed them for verification.They send me a declaration form(No.CN503/09) & asked me to fill it scan and send through Email. the concern person name is Anderson joseph maxwell phone no.+44-[protected]. He told me that they will send my check through Courier for which I will pay 420GBR. Pls direcct me accordingly.

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maileravijit
, IN
Oct 31, 2010 9:13 pm EDT

In letter there is information that somewhere in bank of nigeria are some money (huge money) which must be send to me as a owner. I must say that many years ago I believe those liars and try to help. I even send them money to pay some documents. It was big amount for me which I send. Of course I lost it because I send money twice and everytime was something more to be paid. Money which I send was borrowed and I lost that. Now after years I still have financial troubless because of that. Collectors from bank want me to pay back but I can't because I have no money.

On this time, years ago I even go to other country about 1000miles away to pick up the person from the airport, of course this person was not in aircraft. Spend money for petrol which was borrowed as well. Because of that all troubles I lost house, wife take my son and find some other friend to live.

I stay all alone, my problems because of my stupid stay with me, and will stay forever because I have no chance to pay back all this debts which I make. Now as lonely bent person want to say anyone who has receive a similar message, do not trust them, they just want to scam You. They have no feelings and don't care what going to hapend with You if You do same stupid think like I did. Im 29 years old person which lost everything, 29 years old bankrupt!

Wife left me because I make so huge debts and take my son away from me, all savings, job, and past last four years everyday debt collectors wisiting me to pay back money which I don't have. I lost my life because is no chance to earn so much money and pay back that debts. For some people this money are not big but for my was and are beyond my possibilities to earn. Im sure there is more people like me which lost everything because they believe promises of better life, don't be another. Don't trust them.

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kayla
, TR
Jul 28, 2010 2:46 am EDT

Please coca cola foundation do something about this !

2zDate: 27-07-2010
Subject: Notification for Coca-Cola Foundation Cash Aid
Dear Sir/Madam,
This is to notify you that you have been chosen By the Board of trustees of the Coca-Cola Foundation based in the U.S.A, as one of the recipients for 2010 Cash Aid for your own personal, educational and business development.
Coca-Cola Foundation was developed in 1936 by the Multi-Million groups, which was conceived with the objective of Human Growth, poverty eradication, Education and Community development.
The United Nations (UN) and the European Union (EU), is donating five Hundred Million Great Britain Pounds, towards the Coca-Cola Foundation anniversary as specific cash aid to over 250 international recipients worldwide in different categories for business, educational and personal development, and at least 30% to be used by each for the development of his/her community.
In line with the 74th year anniversary program, the United Nation and Coca-Cola Foundation has established and launched a satellite foundation in Africa and Asia and wishes to use this medium to introduce Coca-Cola Foundation Africa and Asia to the world.
Based on the random selection exercise from the Coca Cola product purchase receipts and the Internet ip address, you were selected among the recipients to receive the sum of GBP 1, 671, 000.00 (One Million Six hundred and seventy one thousand Great Britain Pounds) as cash aid from the donations of the (UN) and the (EU)
in accordance with the enabling act of Parliament.
Kindly note that you are not the only beneficiary in your country and your country is not the only country that is benefiting from this donation, as recipients have been chosen from countries that are part of the United Nations and the European Union.
The idea of this cash aid is that within ten years from now, there will be notable richness among many unusual people around the world.
Coca-Cola Foundation, is one of the numerous bodies involved in the fight against global economic crisis, in line with this, we resolved to empower only recipients with laudable
credentials, Skills and experience in leading/management so as to ensure adequate utilization of the cash aid, and also to ensure that beneficiaries will invest in organizations that will in turn provide job opportunities for themselves, and their community at large.
This will empower so many people, and afford them the opportunity to get their lives to a stage where they had always wanted. Kindly note that you will only be chosen to receive
the cash aid once, which means that subsequent yearly donation will not get to you again, so it’s your chance to spend wisely on something that will create a long lasting wealth to you and your family, and members of your community.
You are required to contact your cash aid documentation officer with the below information, for documentation. Name: Dr. Joseph Maxwell Anderson/ Executive Secretary, London, United Kingdom, Ext Diplomat Tell: +[protected] Fax: +[protected]
Email: maxwelljoseph@sifymail.com
Address: Government Buildings, Otley Rd, Leeds, West Yorkshire
LS16 5PZ, United Kingdom.
Kindly be aware that the Coca-Cola Foundation Board of trustees does not know you in person or your biography, this makes it impossible to identify you, or ascertain your credibility as to ensuring that your cash aid will be appropriately utilized.
You are therefore required to send your C.V on your contact with your cash aid documentation officer.
Curriculum Vitae (C.V) should contain as follows.
Full Names: Gender: Date of birth: All Contact Address: Phone number(s): Fax Number(s): Occupation: Company Name: Marriage status: Nationality: Religion:
Next of kin: State/Province: Country:
Cash Aid payments are strictly administered by the respective/authorized payment offices of the Coca-Cola Foundation United Kingdom, under delegated powers from the (UN) United Nations and the (EU) European Union.
Please endeavour to quote your CCFQC in all discussions.
Click here to visit our website link http//www.cocacola.com/foundation and login your CCFQC at the top of the page, to get more info about Your cash aid.
*Finally, all funds should be redeemed by their respective beneficiaries, not later than one month after notification, failure to do so, implies that the beneficiary is a ghost, and as such, cash aid will be cancelled and reserved for next edition.
On behalf of the Coca-Cola Foundation, Board of trustees, kindly accept our Warmest congratulations.
Yours faithfully, Rev. Richard O’Riely Coca Cola Foundation, U.S.A

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kayla
, TR
Jul 28, 2010 2:42 am EDT

I RECEIVE TODAY 27/JULY/2010 FROM DR. JOSEPH MAXWELL SAYING THAT I WON A BIG GBP AMOUNT FROM COCA COLA FOUNDATION! WITHOUT THINKING IT I SEND MY CV & PASSPORT COPY AS PART OF THEIR REQUIREMENTS, I HOPE THEY WILL NOT USED IT FOR ILLEGAL PURPOSE! MY NAME IS LAILANE CUTARA

PLEASE ADVICE
LAILANECUTARA@HOTMAIL.COM

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mrs.kadiu
, AL
Oct 30, 2009 11:00 am EDT

I'm mrs kadiu from albania, as i see i am a victim of the same imposture!
A person called Joseph Maxwell Anderson, send me an sms on my phone no, and he announced me for winning 500.000 GBP.
I also send on his e-mail adress a copy of my id card, and details about my phone no!
it's a shame for the nokia staff to allow all this !
It's more than a year passed bye, and you still let them do the same under your company name!
I am the last one of this trick, as i see i won't be the last of all!

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KHALED SAYAH HAMADEH
, AE
Sep 30, 2009 3:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

DEAR ALL

I ALSO RECEIVED MESSAGE FOR THE SAME PERSON AS NOKIA CLAIMS OFFICER (AS HE SAID) AND SAME IS DOING ASKING TO PAY 1510 GBP AS TRANSFER FEES FOR /LLOYDS BANK-UK TO THE FOLLOWING ADDRESS: N 23 KINGSFORD AVENUE LLOYDS BANK ESTATE LIVERPOOL UK LONDON

PLEASE I WANT THE ADVICE FROM NOKIA UK AND LLOYDS BANK UK.

THANKS

KHALED SAYAH HAMADEH khalidhammadeh@yahoo.com

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VISHNVISH
, MU
Jul 26, 2009 1:15 pm EDT

we all want help from you nokia...advise what we can do to these people or what are you doing to help us..

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VISHNVISH
, MU
Jul 26, 2009 1:11 pm EDT

hello

i want to know what nokia is doing to stop these people because those people that r not so intelligent can be scamed quickly, ,

its not good at all...try to stop these plzzzzzzz

thnx

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Sonjay
, AE
Apr 20, 2009 2:11 pm EDT

I also received an e-mail from the same person, Joseph Maxwell Anderson, telling me that I have been awarded a cash donation from Nestle Aid Organization for me to use as investment as what he said "to bring long lasting wealth for me and my family."

On his next e-mail he confirmed that I am a true beneficiary of the sum of 1, 671, 000.00 Pound Sterling. He even sent me a copy of his passport as Facial ID in compliance with the donation policy as what he said. He also gave this website http://www.nestleaid.org.uk.tt but could not be accessed due to broken link.

I know he will send me more emails on how to go through the claiming process that will lead to one thing as always, that I have to pay for courier service in order to claim the award.

What do say about this?

Sonjay

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RAJ PUROHIT
,
Nov 03, 2008 9:33 am EST

I have recieved SMS that i have won 500, 000.00 GBP.They gave me their email i emailed them for verification.They send me a declaration form & told me to fill it scan and send through Email. the concern person name is Mohammed Yusuf Ibrahim
Tel: +[protected]
+[protected]
he gave me e mail id of one bank which is the media for transfer my payment . ( info@sterlingtrustbank.com)
He told me that they will send my check through Courier for which I will pay 420GBR. Pls direcct me accordingly.

PL... DONT BELIVE ON SUCH A FAKE MASSAGES OR MAIL.

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issahnavarete
,
Jul 22, 2008 6:16 am EDT

nokia.scam

Pls. try to catch those people who are manupulating your company, we are the victims of nokia scam promo

issah pinoy,

ComplaintsBoard
A
12:15 am EDT

Nokia battery backup & overheating

I am facing problem with nokia 6300 handset of battery backup (Not even 1.5 hrs) & . I approached nokia care center at jayanagar 4th block and submitted with job sheet no [protected]/080505/37.
They serviced it and conveyed me they updated the software and they will replace it if the problem still persist. I checked it and found no improvement. Next day when I again contacted them, they told me to leave my handset with them and it will take 15-20 days to get it replace. When I asked the nokia care executive about there main office in bangalore, they never responded well & they were very rude to me and now if this the case with nokia, I do not find any option other than going to consumer court to get it done.
I just want to get my mobile replaced within 10 days.

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6:42 am EDT

Nokia faulty handset and battery

Sir,

I purchased a new nokia mobile, model no. 2630, from:
Mobile house
Phagwara gate, opposite old police division no.3, jalandhar city.
On 28-march 2008 against bill no. 13971, the mobile set was operational in the shop where i purchased it from but started creating problems same day. First it started hanging and ultimately stopped displaying anything. I contacted the dealer the very next day and he referred me to nokia care centre, basant chowk, near model town, jalandhar. Who checked the set and detected software problem in my phone and told me to visit again in evening. I visited the centre only to know that the problem was something different and the set has been sent to chandigarh for repairs. A jobsheet was made on 2nd april 2008 and i was given ten days time to collect the mobile set.Now i was phoneless and this was affecting my business severely so i had to purchase another used mobile set for rs. 2000/- to run my requirements. Even after the given delivery time of repaired mobile set i.E. 12 april 2008--- nokia service centre, handed me the mobile set on 21st april 2008 with three useless visits of about 6 kms distance from my house.
I checked the mobile set and again it was not working at all. So i again visited the nokia service centre with that faulty set. This time they found battery problem. A new jobsheet (No.[protected]/080421/6) was made and battery was again sent to chandigarh for replacement. I was given time of ten days to collect new battery. After the given time was over i contacted them and they kept on giving me new delivery dates on every visit. Even after six visits from 01st may 2008 and many complaints to nokia customer care (Latest complaint no. 2-307b8h), i am still waiting for the new battery, which i think i won't ever get.

Now i want to ask "nokia" why they claim to be the topmost and international mobile brand, with such kind of low graded, poor, cheap, harassing, time wasting service after sales. With this kind of attitude of nokia it appears as if nokia is selling dummy mobile sets in new packing, with so called useless warrenty. Actually nokia is reluctant to repair or replace the faulty sets ( for which they have charged thousands of rupees). Isn't it a false commitment to customers and failure in service ?

!Thanks nokia for such a bad service!

Surinder verma
17- aman nagar, tanda road,
Jalandhar city-144004
Ph: [protected]

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Miss Antora Chatterjee
,
Sep 11, 2008 4:53 am EDT

Dear Sir

I am a user of Nokia 2630 model.I am facing a unusual problem from few days.First of all my complain is the Camera is automatically on and after few minutes its going by standing mood.Another one problem is if some one call me the phone getting in hanging mood.Please sir help me in this regards.

Thanking You!

Antora Chatterjee
Dibrugarh Assam India

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AJIT SHIVHARE
,
Aug 15, 2008 12:25 am EDT

AAPNE YEH KAISA MOBILE BANAYA NA SALE KI BATTREY BACKUP NA DANGH KA HAI NA MEMORY COST ITNA HAI KI USIME TEEN CHINA MOBILES PURCHASE KAR SAKTE HAI PLZ DONT BUY THIS MOBILE IN FUTURE MAI TO BAHUT PACHATAYA AUR AAP PLZ DONT BUY IT INKI NA CUSTMER SERVICE AACHAI HAI NA YEH KUDH AACHE HAI SALLE DUPLICATE MOBILE BANATE MUJHE APNI BATTREY REPLACE KARVANI HAI MAINE MOBILE 2 MONTH PAHLE KARIDHA THA?

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4:59 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Nokia - internet setting

when i connect to internet an visit some webside the message is display memory full i so what to do i dont no

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D
11:32 pm EDT

Nokia getting white screen often

Oftem I am getting the blank white screen in my nokia 6300 mobile. could not actually identify whenever it happens. but mostly after sending sms. also the saved wallpaper and the ringtones also change. could anyone give some solution or the cause for this problem.

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an an
, US
Aug 01, 2009 12:22 am EDT

The same thing happens to my N6300 after I use the camera, send an sms, or change the theme. Sometimes when I open the phonebook or the message inbox, it is "not ready". I went to Nokia Care and they reformated both the phone and the memmory card. It was okey for 2 days but when I used the camera and changed the theme, it goes white screen again...

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Siddharth
,
Oct 14, 2008 9:04 pm EDT

The same thing happens when I attempt to play an mp3 file from my memory card. The phone restarts automatically when I play random files on my memory card...

ComplaintsBoard
S
5:05 am EDT

Nokia lines on display bottom side

Display problem.
I have a problem with my 6300 display i. e bottom side of the screen some lines are exposed day by day. actual once display fell down frm my hand. after that, I replaced the display frm outside. on that time, they said that backlight issue is their in my mobile. so, I rectified that frm nokia showroom. now how can I rectified this display without changing to new one is that is possible to rectify or not. hope I get solution from urside. hope to reply frm ur side soon.

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sreenath
,
Dec 05, 2008 1:59 am EST

I have got a problem with my diaplay(nokia 6300).There appeared a green lines on the middle of my display..It can be cured or what?
The thing is thst it is not growing day day by day...will it be cured?

ComplaintsBoard
M
6:41 am EDT

Nokia nokia uk promo

Hi I reveived a cell phone message saying that I won 500000usd in order of a general award organized by nokia and the british government. the message say to mail my name and number to the london office [protected]@live.com or call to the number +[protected]. how do I now if this is true?

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Anoop
, IN
Jun 10, 2009 1:57 am EDT

My ID is anoop.td@live.com I have received a mail from tworldnokia3@live.com as follows :-

We hereby inform you that Approval has been given for transfer of your winning price, along with two N951 nokia phone, winnings certificate/relevant document that will empower you get your winning amount logged in your nominated account

The COURT AND GOVERNMENT OF LONDON GAMING BOARD has mandated us to deliver your winning prize to you through Diplomatic Channel by cash. We hereby inform you that approval is given for release of an amount £550, 000.00 GBP ( Five Hundred and Fifty Thousand Pounds ), which we have packaged in cash today and sealed in a safety trunk box as a diplomatic parcel for immediate dispatch through the British government diplomatic delivery Immunity to your country India to your door step.

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H.k.pathak
, IN
Sep 12, 2009 4:45 am EDT

Week back I got mail stating my mail id has been selected by Nokia UK promotion for 5 LACS ponds.
Now today one person is calling from delhi stating that he has brought my cheque and Rs. 28000/- to submitt in his HDFC acnt as custome fees. Pl. advise what to do urgent.

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aminath
, MV
Oct 21, 2009 12:54 pm EDT

is it really true ? i want an ans

Nokia

To,
Mr/Mrs.
Email: sajaahath@hotmail.com

Date: 19th OCTOBER 2009

Good to hear from you regarding the NOKIA MOBILE PROMO. My names are Dr. Davidson Richard. I am the Nokia Cash officer assigned to winners on this Mobile sweepstakes.

In line with the commemorating event marking our 142nd anniversary we rolled out over £100, 000.000.000. (One Hundred, Million Great Britain Pounds) for our 142nd Anniversary Draws. All participants were selected through a computer ballot system drawn from 25 companies mobile numbers, and 5, 000, 000 individual mobile numbers from 25 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions Program, which is conducted annually in Britain, London.

This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public. To begin the verification process of your prize, you are required to fill and send the claims form below

Section A
**Personal
Prefix (Mr., Mrs., Ms., Dr., etc.):

First name:

Middle name:

Last name:

Date of birth (yyyy-mm-dd):

Gender:

Male Female
Occupation

Address:

City/State/Province:

Country:

Section B
**Winning Information
Winning mobile number

Network Name

Amount won (in figure)

£
Amount won (in words)

Section C
**Internet
Contact email address(s)

1.
2.
Internet connection

Home Work Public

I wish to on behalf of all members and staff of NOKIA congratulate you on your win and wish you the best of luck as you spend your good fortune.

Thank you for being part of our commemorative 142nd Anniversary Draws.You are required to call the office as soon as you fill and return this form for more information.

Yours faithfully,
Dr. Davidson Richard
Tel: +[protected]

Fax:+[protected]

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Zubair Dewal
, PK
Dec 30, 2009 2:31 pm EST

I have received a sms on my cell from +[protected] (CONGRATULATION! Your mobile number have won 172, 000 pounds in the NOKIAUK ATM PROMO. for claims email your FULL NAMES & MOBILE NO to nokiauk@yahoo.co.uk)

Let me know is it true or scam ?

Reply me at zubair_dewal@yahoo.com or mzdewal@gmail.com

Regards,

M. Zubair Dewal

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falgun kanani
, IN
Apr 12, 2010 2:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have received the below mentioned mail from Nokia claims dept, Can you tell me if it is true

Nokia Inc. 2 Queen Anne’s
Gate London SW1H 9AA
United Kingdom.
Reference Number: NK09788

ATTN: FALGUN KANANI,

This part of International Promotions Program, which is conducted annually (Once in a year). All participants were selected through a computer ballot system drawn from 25, 000 company email addresses and 30, 000, 000 individual email addresses like yours from Australia, New Zealand, America, Europe, North America and Asia.

You have therefore been approved of £550, 000.00 (Five Hundred and Fifty Thousand Great British pounds).

Your winning funds have been package in a consignment box and to be delivered to you by a high level NOKIA diplomat, Officer You are to contact him immediately, via this email

diplomat.timbutner@live.com
his Name is Senior Diplomat TIM BUTNER.

Your consignment code is CH/147/LD You are to keep me fully informed as soon as you contact him.

The Diplomatic Officer will be Arriving India 12/04/2010 With your winning prize.

Those are our lucky winners whom made they way hear to receive their price.

Thanks and once again Congratulations on behalf of Staff's and member of the British NOKIA PROMOTION Board International!

Regards
Mr.Jack Ferris .
Claims Manager
Nokia Claims Department,
NOKIA UK .
PHONE NUMBER: + [protected]

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naved
, PK
Jul 19, 2010 10:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hello to every 1.
my name is naveed.
i got a messeage that my mobile number win 300, 000 pounds.
i contact them at nokiauklive@live.com.i have send my details to them.the messege which i got on my mobile astonished me that messege heading is NOKIA. plz tell me that it is true or fake?
n i have 1 question that why NOKIA allowing these people to robe innocent people?

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Denise Stanley
Miami, US
Jul 23, 2010 11:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Your mobile number has won GBP 7000, 000.00 in the NOKIA UK PROMO. pAYMENT NO.:NK115V E-mail:nokiaukinc(a)att.net & call: [protected]. I am not sure what this is all about.

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NAMIBIA
, ZA
Aug 30, 2010 9:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Received sms: your cell phone no won R550 000 on UK Nokia promo, Ticket no... Call your SA agent for claim mr Kelvin Brown on [protected].

Did just that, big money.

Received next sms: From HSBC - Your account has been credit with the amount of R550 000 and HSBC Bank UK debited. Commission fee needed.

Phoned Kelvin and deposited an amount in Money Market Shoprite Account.

Received sms from +[protected] - As regarding ur file, we HSBC bank received our bank commission fee. U are require to pay tax revenue for activation of ur acc. Cnt ur claim agent for payment.

Did that. Kelvin asked me for a further amount. I told him that the banks are closed and cannot draw money now. I asked him for banking details so that I can make a transfer. He said that he will contact the bank and that I will pay the money tommorrow.

Please advise. If a scam, can you catch him with the details provided?

Rgds

Erika

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joyce ewongulu
, NG
Sep 28, 2010 1:59 pm EDT

I recieved a text on my mobile phone that i won 85, 000 pounds in the NOKIA UK PROMO. The Payment No: NK115V. How do i claim my prize?

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Oderinde Oluwatoyin
, NG
Jan 05, 2011 4:38 pm EST

I received a sms that i have won some amount of money in the nokia UK promo. i would like to know if it is true or not. If it is true, what will i do and how will i claim the the money. I will like to know more details, my email address is keilah07@yahoo.com. Thank you.

ComplaintsBoard
H
5:43 am EDT

Nokia want cell no from imei no

R/sir,
I want information about this imei no.
[protected]
and
[protected]

I want who use this imei no. of handset
U tell me mobile no. of these imei
I will thankfull

Thanks
Hema
[protected]@yahoo.com

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vivek9455
, IN
Aug 25, 2010 11:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear sir,

This is vivek singh from lucknow. I have lost my nokia 6300 golden 1 gb cell today in lucknow. i havn, t imei no of my cell because i have lost my receipt. my cell no is [protected].This cell is brought by me at my name. and cell no is also on my id. please if u can help me then Please mail me at vsviveksingh3@gmail.com

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NITESH HEGDE
, IN
Mar 18, 2010 11:40 pm EDT

dear sir/ Madam, i have lost my Nokia cell phone near 349 bus stop at Kurla station on 16 feb'10. kindly help me to get details of person or cell no. who is currently using my cell. my imei no -- [protected]. once you get information please SMS me on my cell no -- [protected]

regards,
Nitesh Hegde

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rajni joshi
, IN
Feb 23, 2010 4:17 am EST

I lost my Nokia Cell 2700 classic on 21 Feb2010 in Scholars Home School, Dehradun. The IMEI number of the device was [protected], and the last SIM I used in the device had the vodafone phone number [protected].

I have also lodged a General Diary with my local police station.

I had just purchased that set in Dec. 2009. Can you please tell me the mobile phone number from which the device is currently being used. I know that is stolen by a student, I want to teach him/her lesson so that in future he/she may not repeat such wrong things/habits. If you will help me, you will also help a child in building his/her good future.

Kindly send me the details of the Mobile number currently used .
rajni.joshi@nic.co.in

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itty
, IN
Feb 15, 2010 10:21 am EST

Dear sir,
ihave lost my nokia1209 mobile today.
imei no: [protected]

Kindly send me the details of the Mobile number currently used .
ittyci@gmail.com

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N. Roy
, IN
Feb 14, 2010 7:58 am EST

Dear sir,
I have lost my nokia2600 on 14/02/2010 from Boisar, Thane, Maharashtra- 401504. The IMEI No: [protected] with the SIM No: [protected]. Please give the details to my email id: nroy_2006@yahoo.com ...please do the needful.

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Agnivesh pandey
, IN
Jan 30, 2010 12:20 am EST

i want information about this IMEI no.
[protected]

i want who use this IMEI no. of handset
u tell me mobile no. of these IMEI
i will thankfull

thanks
agnivesh
agni4u009@yahoo.com

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Agnivesh pandey
, IN
Jan 30, 2010 12:17 am EST

Dear Sir,

I lost my Nokia Cell on 13th JAN in Newjalpaiguri. The IMEI number of the device was [protected], and the last SIM I used in the device had the phone number [protected].

I have also lodged a General Diary with my local police station.

Can you please tell me the mobile phone number from which the device is currently being used.

Thanks & Regards,
Nirmala pandey
agni4u009@gmail.com
[protected]

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Souvik Goswami
, IN
Dec 07, 2009 7:04 am EST

R/sir,
I have lost my mobile phone with IMEI no. [protected]. I want to know the phone number and other information regarding the new mobile phone user (the thief). I would be highly grateful to you if you can kindly e-mail me the information. THANK YOU.

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Ayeesha
, IN
Dec 03, 2009 1:40 pm EST

Lost my mobile 6280, IMEI No.-: [protected]
My mobile lost on 03.12.09. A report was filed same day in Kalka jee Police Station, New Delhi.
Please arange to track the same.

Thanks.
Ayeesha Uberoi
MO.[protected]

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DEEPA SAHAY
, IN
Nov 23, 2009 1:02 am EST

Dear sir, My nokia cell stolen by anybody from my house on18th october in shahjahanpur dist.The IMEI no. of my device is358973012925943 and the SIM I used in the device is9785621138.I have also lodged a genrel diary with my local police station.Can you please tell me the mobile no.from which the device is currently being used. Thanks & Regards NEERAJ KUMAR E-mail add is avik.1979@yahoo.in mobile no.[protected]

ComplaintsBoard
H
5:36 am EDT

Nokia mobile lost

West regional office
Nokia india pvt. Ltd
A wing 1st floor, glenmark house,
Hdo compound,
Off western express highway,
Andheri east,
Mumbai & ndash; 400099.
Tel. 022 [protected]

Subject: regarding mobile stolen

Respected sir/madam,
I am costomer of nokia 5300 music express. D. Gray of bsnl mobile no.
[protected] upto 1/05/2008. But I lost my mobile handset 1/5/2008 at 7.55 pm. , u tell me my last call of 1/5/2008 from my mobile handset and now which sim no. Is used by stolen man.. His mobile no. Also I want.. So that I catch that man. U see details of my handset from ur company and tell me who used that handset now he is from rahulnagar, amravati. I complaint that to police.

My mobile handset details are... As follows,

Nokia 5300 imei no. [protected] (Gray) and charger no.[protected], 0675370
I change my battery once between day.. So that battery no. I not remeber, , bill no. 18/12/2006 the union agency, vasant talkies road, amravati ph. No.[protected]
I use sim of my friend.. His mobile no. Is [protected]...

Second :
When I try for last call trap then I get this imei no. [protected], u tell me who used this imei
Hope u reply me soon
Thanking you

Your's faithfully,
Hema ingle
Music teacher
J. N. V. Amravati (M. S)
[protected]@yahoo.com
[protected]@gmail.com

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R
raokk
, IN
Jun 03, 2016 8:20 am EDT

Sir I have lost my NOKIA 5300 mobile phn on 16th April'10. As said by VSNL that they trace a stoln mobile withn 24hrs with the help of uniq IMEI no without going to police. So sir I ve also send my all deatil about my stoln mobile to cops@vsnl.in. But there is no any response regarding it after 48 hours. So plz trace my mobile as soon as possible.
Thx.

KK

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meenakshi.gupta
, IN
Jul 28, 2009 6:20 am EDT

Respected Sir,
i state that some one stolen my nokia 5300 mobile with following details
IMEI:[protected]
ITEM:0036062
Colour:Red

Please kindly recover otherwise block my mobile.I will be very thankfull to you for help me.

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sangameshms
, IN
Feb 12, 2009 7:39 am EST

Your name: Sangamesh M Sheeparamatti
Address: Sundae Men's Hostel,
Kondapur X Road,
Hyderabad 500081

Phone model:NOKA5300 ALLBLACK
Make: NOKIA
Last used No.: [protected]
E-mail for communication:sangameshms@gmail.com
Missed date: January 12, 2009
IMEI No.:[protected]

Could you please help to track this mobile and who is using this
mobile and their contact no. That only i blocked my sim and took new
same on the same number. That mobile is stolen in my room in Kondapur
Hyderabad, Andhrapradesh.

Thanking you
Sangamesh MS
+[protected]

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chris
,
Jul 14, 2008 11:34 am EDT

I had the same exact problem with the sound. T-mobile was kind enough to do 3 exchanges within 6 1/2 months (of course charging for shipping and handling everytime). I got fed up with the phone, purchased a different make, so I could ACTUALLY USE the phone that I carried. Phone sat on the counter for 2 weeks and I decided to send it to Nokia (paying for s&h again), got the phone back and it was slightly better. I did what anyone else would and gave up on it. So now it is six months later, and no longer using it (although I LOVED everything except the speaker issue), I decided to sell it, but first I gotta see what the problem is. I tore it completely apart and found the speaker had no sound cone in it. Said Hmmm, that seems odd... Took a small piece of scotch tape and covered the speaker.. HOLY COW! It works and actually sounded fair. I decided to take it to the next step and apply some tape on the speaker grille, (located below the battery, under the cover) Now I have the best sound ever from this phone.
It appears to me that Nokia REMOVED whatever speaker cone material that WAS there. On the repair invoice it stated "made mechanical adjustment" for the repair. If futher instructions are needed, go to cvandehey.weebly.com after 7/15/08 and I will have directions and pictures posted there.
Good luck, it's a nice little phone other than the speaker!

ComplaintsBoard
D
6:51 pm EDT

Nokia scam artist in china

I contacted alibaba with a view to buy cellphones from China to sell on ebay. Received several responses and quotes for cell phones. I narrowed it down to one company [protected]@hotmail.com

:http://bidetrade.en.alibaba.com/group/200121441/Laptop_.html
I sent them $330.00 to purchase 2 cellphones via Western union.
Money has been collected and Mr.Qiang Chen claims this is not him who collected the money and money has been collected by someone else and I have been cheated by someone. I know Qiang Chen has cheated me by collected $330.00 from me. This is a fake company and Alibaba is endorsing these companies by claiming Gold standard companies. These Alibaba sponsered companies are scams to rob innocent people. Don't buy or send any money to Chinese companies. Never ever send money using western union to these ALIBABA sponsered fake companies.

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L
Leon
,
May 14, 2008 10:11 am EDT

Me too swindling me this son of a ###, along with Mr. HAI SHI GONG, the worst thing is that these crooks have alibaba.com, and you say something more, Mr.Qiang that Chen is using the pseudonym manager is in www.pidetrade.com
http://us.my.alibaba.com/mcweb/contact.htm?action=mcweb:contact_action&domain=2&id=50144607, these are not charged, saying that Chen is Quian his manager but that does not speak English. I ask whether a Chinese could be this and he replied that there are crooks around the world

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Leon
,
May 14, 2008 10:08 am EDT

A mi tambien me estafo este malandra, junto con Mr. SHI HAI GONG, lo peor es que alibaba.com tiene a estos estafadores, y te digo algo mas, Mr.Qiang Chen que es el seudonimo que utiliza es gerente en www.pidetrade.com
http://us.my.alibaba.com/mcweb/contact.htm?action=mcweb:contact_action&domain=2&id=50144607, estos no se hacen cargo, dicen que Quian Chen es su gerente pero que no habla ingles. Yo le pregunte a un Chino si podria ser esto y me contesto que estafadores hay en todo el mundo

ComplaintsBoard
C
2:48 am EDT

Nokia money won on sms scam?

I received similar sms and here it says : congratulations! Your mobile no. Has won the sum 125, 000.00 pound gbp on this year nokia promo. For claims call +[protected] & email : nokiapay. [protected]@live.com

I replied the email given asking for the credibility of the promotion and have yet to hear from them.

I have a feeling this is all a scam. After reading so many similar complaints over the same incident, I am certain this is not for real! How much can they afford to give out to so many people?

Connie

Read full review of Nokia and 37 comments
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A
A
amir ali
, IN
May 10, 2012 12:12 am EDT

hat sab fake hai saale paiso ka laalach dete hai taaki inke site par clicks ho nothing else

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h.mabira
, TZ
Sep 12, 2011 5:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i also recievd the same sms for nokia promo without know i send my passport page to them through this email address:nokiapromo@9n.co
please help me cause the can use my information in bad intension

Q
Q
qondiswa
, ZA
Aug 13, 2011 11:18 am EDT

i received a sms says: Congragulation Your no has won r250, 000 in NOKIA YEARLY PROMOTION, with ticket no 2295np :call [protected] to claim from 8am-5pm T&c apply, Nokia Connections

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arditr
, AL
Dec 19, 2010 7:33 pm EST

what a [censor] is this?/i have got the same sms today saying that i have won 250.000 paunds?what is this?could anyone explain this please?

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Lana Grbesa
,
Dec 16, 2010 4:11 pm EST

I receved a mesage on 15-th of december 2010.
Nokia celebrates 40 yrs. Yor mobile number has won 600, 000 pounds in the Nokia Awards. claimcode: *****. To claim your prize send email to ... and so on. They claimed to put the money on the account in a legitimate bank, but first you have to pay 450 pounds to activate the account. I don't understand how is it possible that this scam is runing for 2 years, and I newer heard of it... Lana from Serbia

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madavie
, MU
Jul 31, 2010 6:23 am EDT

i also receive a message... i think that nokia has to do something or he will loose client. madzs from mauritius

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hussam abd elrehem
, EG
May 08, 2010 12:23 pm EDT

i receved a sms on my phone about i win L 1000000

adel ams
adel ams
, EG
Apr 20, 2010 12:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have just receive a massege on my phone. ''Congradulations ! your mobil numberhave won 1, 000, 000. Pounds, in the UK NOKIA Mobil promo for claims call the number... is this true. or is this email scam

View 0 more photos
adel ams
adel ams
, EG
Apr 20, 2010 12:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have just receive a massege on my phone. ''Congradulations ! your mobil numberhave won 1, 000, 000.00 Pounds, in the UK NOKIA Mobil promo for claims call the number... is this true. or is this email scam
iam leaving in egypt- cairo
adel ahmed salem [protected]

K
K
kkkkkNN
, EG
Apr 13, 2010 1:36 pm EDT

لقد وجدت رساله وبعدها التليفون باظ

ComplaintsBoard
A
12:19 am EDT

Nokia problem on handset

Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia N70 Music Edition. We sincerely regret the inconvenience caused. We request you to contact the Nokia Care Centre in order to substantiate the delivery of your phone. However, if you face any concern, we request you to contact the Care line from the Nokia Care Centre. Our executives would assist you in best possible manner.

To contact the Nokia Care Helpline from a BSNL/MTNL landline phone, we suggest you to kindly prefix the Bangalore STD code (080) to [protected]. If you are dialling from your mobile phone, we suggest you to kindly prefix the STD code of the city from which you are calling to [protected]. Please note local call charges would apply.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Biplav Sarangi
Nokia Care

-------Original Message--------
From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Monday, March 24, 2008 12:30:10 PM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Service Status

Dear Namrata Maurya
Nokia Care,
I am really fade-up with this type of service what you are giving to your customer. As i have mentioned in my earlier mail that the target delivery date for my handset was 18-03-08, on 19th i called up your service centre (A M Mobile) and on enquiry it was told to me that, the set has been returned back from the Headoffice after proper rectification and it has been kept under observation. On 20-03-08, i went to service centre to collect the set. There after sitting for about half an hour one of your engineer came to me with the set along with a printed copy circulated from your side in which it is written that NOKIA is still trying to solve this particular problem (i.e. the problems in my set). He told me that the software needed for this rectification will be available to them within 2-3 days and also after rectification the button of music player will be become inactive. Anyway he advised me to come back after 2-3 hours, but after 1 hour that person called me on my mobile and told me not to come on that day. Anyway today is 24-03-08 and i am waiting for their call to collet the set.
I have really done a great mistake by purchasing a NOKIA set and for this suffering is going on.And also i never expect such type of customer service from a company named NOKIA. I request you please look into this case and take necessary steps to replace my set immediately.
Regards,
Arun Goswami
Tel - [protected]
wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service status of Nokia N70 Music Edition. We regret the inconvenience caused. We would like to inform you that when a phone is submitted for service provision, it goes through several levels of assessment to identify the exact concern. This process equips our technicians to provide you a definitive resolution. Hence, the delay may be attributed to the comprehensive assessment carried out on your phone. We wish to thank you for your patience and know that you will understand the necessity for this delay.

Further, we would like to inform you that your case has been forwarded to our Head Office and we are coordinating with the department for an update on your case. Please be assured once we receive a subsequent update regarding your case an executive from the relevant department will contact you at the earliest and update you further on the case.

We solicit your patience and co-operation in this regard.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Namrata Maurya
Nokia Care

-------Original Message--------
From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Wednesday, March 19, 2008 1:02:37 PM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Service Provision

Hi,
Your mail is nothing but again reassuring me in this regard and request for my patience for 24/48 and then 72 hours and this process will go on. Based on my mail you should have give specific information, otherwise sending a mail without giving any status in respect of my mobile set is baseless.
Regards,
Arun Goswami.

On 19/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of your N70 Music Edition. We understand your concern over the delay in communicating the update to you and regret the inconvenience caused. We also note your experience with the Nokia care centre.

Your case is forwarded to our Head Office and is being coordinated for service completion. Please be assured that one of our executives from the relevant department will contact you within the next 48 hours(except Saturday and Sunday) in order to provide you an update regarding the service provision of your phone.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Sophia S
Nokia Care

-------Original Message--------
From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Tuesday, March 18, 2008 11:44:47 AM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Service Provision

Dear Suchitra Sethia,
Thank you for your mail. But till date no body from your side has contacted me in this regard. Also in the Job Sheet given by Nokia Care Center, it is written that the target date of delivery of my mobile is 18-03-07, also ther is no response.
Please help.
Regards,
Arun Goswami.

On 14/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia N70 Music Edition. We regret that you have been put through this inconvenience due to the service provision of your mobile phone.

We acknowledge having received your e-mail and have recorded the same for future course of action. We wish to state that the matter will be given our prompt attention. We will coordinate with our Head Office to do the necessary fact findings and revert to you. Please be assured that our Service team will contact you within the next 24 hours (except Saturday and Sunday) from receipt of this e-mail.

We seek your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.
Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Suchitra Sethia
Nokia Care

-------Original Message--------

From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Thursday, March 13, 2008 1:26:29 PM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Post Service Quality

Dear Shabina,
Thank you for your response. For your kind information, i had submitted my mobile handset to the NOKIA Service Centre on 12-03-08. The other necessary details are given below for your ready reference :-
(1) Name of the NOKIA Care Centre : - AM MOBILE TELECOM PVT. LTD., P-17, Mission Row Ext., Bentick Street, Kolkata - 700013.
(2) Latest Job Sheet No :- [protected]/080312/41, Date of Submission :- 12-03-08.
(3) Previous Job Sheet No - [protected]/080222/3, date - 22-02-08, J S No - [protected]/080226/9, date - 25-02-08.
(4) Contact No - [protected], 033-[protected].
Now my request is please do the needful at the earliest.
Regards,
Arun Goswami.

On 13/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for emailing Nokia Care.

This e-mail is in reference to the service provision of Nokia N70 Music Edition. We understand your displeasure over the post service quality of your phone and regret the inconvenience caused. Please note that this incident is not a true reflection of our services. Our endeavour is, and always has been, to provide you with quality service.

Further, as a part of our post service appraisal process, we require your handset to be present at a Nokia Care Centre for us to assist you in the best possible way. Hence, we request you to take your phone to the nearest Nokia Care Centre. Our technicians will assist you in the best possible way.

We recommend you to take along the proof of purchase/receipt while visiting the Nokia Care Centre. Your phone would be repaired under warranty if it meets all the warranty guidelines.

For location of a Nokia Care Centre nearest to you, kindly access the following web link:

http://www.nokia.co.in/A4536241

Before submitting your phone at the Nokia Care Centre, you may kindly take a backup of the phone contacts data to the SIM card. If the phone supports memory card, take a back up of contacts, messages, images, clips, etc. on to the memory card or on to the PC. Back up can be taken, provided the phone is in "Power ON" condition. The technicians at the Nokia Care Centre and Nokia India would not be responsible for the loss of data during the repair process.

After submitting your mobile phone at the service centre, kindly revert with the below mentioned details:

1. Complete address of the Nokia Care Centre where the handset has been submitted

2. Latest Job sheet number and date of submission of the handset

3. Previous Job Sheet numbers and their respective dates of submission

4. Your alternate contact number

The above mentioned details are vital for us to further assist you. You may also note that in order for our customer care division to look into other desired options apart from the regular service provision of the phone, we would require to study and analyze the present and previous service provision of your mobile phone.

Pursuant to your request for replacement, we would like to inform you that we are presently not in a position to comment on the request. However, please be assured of our best attention in resolving the concern in your phone.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Shabina Yasmin
Nokia Care

-------Original Message--------

From:
To:
CC:
Sent: Wednesday, March 12, 2008 12:54:17 PM
Subject: Ask Nokia - India:: Customer Service

[THREAD ID :2-2W2DNT]

[Salutations:Mr.]
[FirstName:ARUN]
[LastName:GOSWAMI]
[DOB:17.03.1969]
[Gender:M]
[

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ARUN GOSWAMI to NokiaCare
show details 12:24 (5 minutes ago)

Dear Biplav Sarangi,
In continuation of my earlier mail in respect of problem in my Nokia N-70 handset, this is to inform you that the Nokia Care Center (A M Mobile Pvt. Ltd., Kolkata) has installed some software, according to which the problem will be rectified and the music button in my set will become deactivated (as per their version). Actually what happened, the problem is still there and the button is not working.

If you please go throgh my earlier mails, you can understand the sufferings of myself in respect of this handset. I am really fade-up in your service and also the commitments by your service professional at Nokia Care centre.
Now tell me onething very clearly - that in my situation if a particlular handset in it's warranty period continuously giving problem after rectification for four times at you care centre, and the person who has purchased it and facing problem - what canhe/she will do to get rid of that?
Also please don't give me any false assuranec regarding this. If you are really serious to solve this problem, you please respond otherwise just send me a mail stating that you are unable to do anything in this regard.

Regards,

Arun Goswami.

- Show quoted text -
On 25/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia N70 Music Edition. We sincerely regret the inconvenience caused. We request you to contact the Nokia Care Centre in order to substantiate the delivery of your phone. However, if you face any concern, we request you to contact the Care line from the Nokia Care Centre. Our executives would assist you in best possible manner.

To contact the Nokia Care Helpline from a BSNL/MTNL landline phone, we suggest you to kindly prefix the Bangalore STD code (080) to [protected]. If you are dialling from your mobile phone, we suggest you to kindly prefix the STD code of the city from which you are calling to [protected]. Please note local call charges would apply.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Biplav Sarangi
Nokia Care

-------Original Message--------
From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Monday, March 24, 2008 12:30:10 PM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Service Status

Dear Namrata Maurya
Nokia Care,
I am really fade-up with this type of service what you are giving to your customer. As i have mentioned in my earlier mail that the target delivery date for my handset was 18-03-08, on 19th i called up your service centre (A M Mobile) and on enquiry it was told to me that, the set has been returned back from the Headoffice after proper rectification and it has been kept under observation. On 20-03-08, i went to service centre to collect the set. There after sitting for about half an hour one of your engineer came to me with the set along with a printed copy circulated from your side in which it is written that NOKIA is still trying to solve this particular problem (i.e. the problems in my set). He told me that the software needed for this rectification will be available to them within 2-3 days and also after rectification the button of music player will be become inactive. Anyway he advised me to come back after 2-3 hours, but after 1 hour that person called me on my mobile and told me not to come on that day. Anyway today is 24-03-08 and i am waiting for their call to collet the set.
I have really done a great mistake by purchasing a NOKIA set and for this suffering is going on.And also i never expect such type of customer service from a company named NOKIA. I request you please look into this case and take necessary steps to replace my set immediately.
Regards,
Arun Goswami
Tel - [protected]
wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service status of Nokia N70 Music Edition. We regret the inconvenience caused. We would like to inform you that when a phone is submitted for service provision, it goes through several levels of assessment to identify the exact concern. This process equips our technicians to provide you a definitive resolution. Hence, the delay may be attributed to the comprehensive assessment carried out on your phone. We wish to thank you for your patience and know that you will understand the necessity for this delay.

Further, we would like to inform you that your case has been forwarded to our Head Office and we are coordinating with the department for an update on your case. Please be assured once we receive a subsequent update regarding your case an executive from the relevant department will contact you at the earliest and update you further on the case.

We solicit your patience and co-operation in this regard.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Namrata Maurya
Nokia Care

-------Original Message--------
From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Wednesday, March 19, 2008 1:02:37 PM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Service Provision

Hi,
Your mail is nothing but again reassuring me in this regard and request for my patience for 24/48 and then 72 hours and this process will go on. Based on my mail you should have give specific information, otherwise sending a mail without giving any status in respect of my mobile set is baseless.
Regards,
Arun Goswami.

On 19/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of your N70 Music Edition. We understand your concern over the delay in communicating the update to you and regret the inconvenience caused. We also note your experience with the Nokia care centre.

Your case is forwarded to our Head Office and is being coordinated for service completion. Please be assured that one of our executives from the relevant department will contact you within the next 48 hours(except Saturday and Sunday) in order to provide you an update regarding the service provision of your phone.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Sophia S
Nokia Care

-------Original Message--------
From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Tuesday, March 18, 2008 11:44:47 AM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Service Provision

Dear Suchitra Sethia,
Thank you for your mail. But till date no body from your side has contacted me in this regard. Also in the Job Sheet given by Nokia Care Center, it is written that the target date of delivery of my mobile is 18-03-07, also ther is no response.
Please help.
Regards,
Arun Goswami.

On 14/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia N70 Music Edition. We regret that you have been put through this inconvenience due to the service provision of your mobile phone.

We acknowledge having received your e-mail and have recorded the same for future course of action. We wish to state that the matter will be given our prompt attention. We will coordinate with our Head Office to do the necessary fact findings and revert to you. Please be assured that our Service team will contact you within the next 24 hours (except Saturday and Sunday) from receipt of this e-mail.

We seek your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.
Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Suchitra Sethia
Nokia Care

-------Original Message--------

From: "ext ARUN GOSWAMI"
To:
CC:
Sent: Thursday, March 13, 2008 1:26:29 PM
Subject: Re: Nokia - Arun Goswami - N70 Music Edition Post Service Quality

Dear Shabina,
Thank you for your response. For your kind information, i had submitted my mobile handset to the NOKIA Service Centre on 12-03-08. The other necessary details are given below for your ready reference :-
(1) Name of the NOKIA Care Centre : - AM MOBILE TELECOM PVT. LTD., P-17, Mission Row Ext., Bentick Street, Kolkata - 700013.
(2) Latest Job Sheet No :- [protected]/080312/41, Date of Submission :- 12-03-08.
(3) Previous Job Sheet No - [protected]/080222/3, date - 22-02-08, J S No - [protected]/080226/9, date - 25-02-08.
(4) Contact No - [protected], 033-[protected].
Now my request is please do the needful at the earliest.
Regards,
Arun Goswami.

On 13/03/2008, NokiaCare wrote:
Dear Mr. Goswami,

Thank you for emailing Nokia Care.

This e-mail is in reference to the service provision of Nokia N70 Music Edition. We understand your displeasure over the post service quality of your phone and regret the inconvenience caused. Please note that this incident is not a true reflection of our services. Our endeavour is, and always has been, to provide you with quality service.

Further, as a part of our post service appraisal process, we require your handset to be present at a Nokia Care Centre for us to assist you in the best possible way. Hence, we request you to take your phone to the nearest Nokia Care Centre. Our technicians will assist you in the best possible way.

We recommend you to take along the proof of purchase/receipt while visiting the Nokia Care Centre. Your phone would be repaired under warranty if it meets all the warranty guidelines.

For location of a Nokia Care Centre nearest to you, kindly access the following web link:

http://www.nokia.co.in/A4536241

Before submitting your phone at the Nokia Care Centre, you may kindly take a backup of the phone contacts data to the SIM card. If the phone supports memory card, take a back up of contacts, messages, images, clips, etc. on to the memory card or on to the PC. Back up can be taken, provided the phone is in "Power ON" condition. The technicians at the Nokia Care Centre and Nokia India would not be responsible for the loss of data during the repair process.

After submitting your mobile phone at the service centre, kindly revert with the below mentioned details:

1. Complete address of the Nokia Care Centre where the handset has been submitted

2. Latest Job sheet number and date of submission of the handset

3. Previous Job Sheet numbers and their respective dates of submission

4. Your alternate contact number

The above mentioned details are vital for us to further assist you. You may also note that in order for our customer care division to look into other desired options apart from the regular service provision of the phone, we would require to study and analyze the present and previous service provision of your mobile phone.

Pursuant to your request for replacement, we would like to inform you that we are presently not in a position to comment on the request. However, please be assured of our best attention in resolving the concern in your phone.

For further enquiries, please feel free to contact our Technical Support Executives at [protected] between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:

www.nokia.co.in/caresurveys

Kind regards,

Shabina Yasmin
Nokia Care

-------Original Message--------

From:
To:
CC:
Sent: Wednesday, March 12, 2008 12:54:17 PM
Subject: Ask Nokia - India:: Customer Service

[THREAD ID :2-2W2DNT]

[Salutations:Mr.]
[FirstName:ARUN]
[LastName:GOSWAMI]
[DOB:17.03.1969]
[Gender:M]
[

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R
4:29 am EDT

Nokia ringer not ringing

I had purchased nokia 6275 cdma mobile on 01/11/2007. The esn no is [protected]. All of a sudden the incoming ring stopped. On 03/04/2008 I had given the mobile for repair to akshay telecom india pune. They had informed that the ringer is not working and it will take two days for repair. Till date the mobile has not been repaired.In between when I contacted akshay telecom they informed me that there is a small water damage which could have been because of using the mobile in ac (This was not informed when these people had opened the mobile for changing the ringer). Is nokia handset not compatible for acs. This is a personal mobile only used by me. Now today they are confirming that the handset will be given on mon or tue. This is my second bad experience with nokia mobile. Before purchasing any nokia mobile think twice. If I do not get repaired mobile on mon or tue I will be left with no option but to file a suit against nokia in consumer court.

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H
1:23 am EDT

Nokia fake sms

I have also recieved same sms that I have won 165000 gbp. They gave me their email I emailed them for verification. They send me a declaration form & asked me to fill it. I undestood its scam. Beware of this & dont give your any personal details to them.

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H
hadifizi
, IR
Jan 10, 2012 9:38 pm EST

I get something I wanted to face with it or not
We the staff of NOKIA UK AWARD Congratulates you as one of our lucky winners. Your Mobile Number have won you the sum of £520, 000.00 Great British Pounds Approximately to $835, 503.00 USD (Eigth Hundred and Thirty Five Thousand Five Hundred And Three United State Dollars ) and your cheque have been issued in your name. We advise you check the spelling and order your name is arranged so as to avoid problems at your local bank. The order is (Surname, First name, Other names).
As one of our star prize winner, you are required to come to our Head Office here in United Kingdom for prize collection before the promo deadline date (28th January 2012).
You are to process your visa and let us know your traveling plan so that we can! send you approval to gain authorization from the British Gaming Board (BGB). You are expected to be at our redemption office before 20th January 2012 for cheque collection. Kindly inform us of your traveling plan to enable us pick you at the airport and you are required to come with the below compulsory requirements.

i. Sim & Sim Pack
ii. Sim Pack Purchase Receipt
iii. Birth Certificate
CHEQUE DELIVERY VIA COURIER
For winners unable to travel due to work schedule, distance and other factors we can have your signed cheque of £520, 000.00 (Five Hundred and Twenty Thousand Great British Pounds), DEED OF GUARANTEE obtain from Barcleys Chambers, NOKIA WINNING CERTIFICATE and other documents delivered to you via couriers if you can afford the charges.

We also have three (3) other winners from

F
F
fahim stanekzai
, AF
Sep 14, 2011 5:36 pm EDT

so I also Recieve sms from WORLD MOBILE PROMO winnings Inc. that written you win 500000GPB is it true or just bol[censored]

A
A
adelabu tunde
, NG
Nov 09, 2010 5:50 pm EST

hi, i received an SMS from the number +[protected] stating that my number had won 131900 GBP. and for claiming call on this

B
B
BABALOLA SILAS
, NG
Sep 24, 2010 7:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Is Nokia lottery real?

M
M
mahmoud salman
, EG
Feb 14, 2010 7:12 am EST

i have email from +[protected] and they tilling me is i am a winer for a promo ([protected])and they give me a number to contact (+[protected]) i need for your help

G
G
georges makdissy
, LB
Oct 04, 2009 5:23 pm EDT

hi, i receive your meesage, my number [protected]

thx for your message she make me happy

S
S
souheil
, LB
Sep 12, 2009 4:23 pm EDT

you are a thiefffffffffffffffffffffffffffffffffffff...big one nokia...03340929you tell them the same about money ..are you playing with people?our laywer is going to court prepare yourself to pay these liers for people thankyou

J
J
Jenny Alb
, AL
Sep 09, 2009 3:08 pm EDT

i got a similar message on my mobile phone number ...now i read all these messages and i know it's not true. the message came from a Benin mobile number...i was happy to see that i had won 7500.000 pounds but what can i do? it's not true...now i suggest you to do the same as me...check better on the net before you take the next step...Oh, and if anyone does win, please say to us...so we can congratulate you that you're were actually a true winner! i'm from albania...i still do'nt get how they got my phone number...and i was actually using a Nokia cell phone..

M
M
manal wehbe
, LB
Sep 05, 2009 10:46 am EDT

hi, I rceived massage claiming that i won 500, 000 poundfrom the Uk nokia promo they told me to send a mail to nokia202@ live.com giving them the code metioned in the massage. this can be true if u call me at this number from libanon [protected] Now thank you (manal wehbe)

A
A
adnan hallak
, LB
Sep 01, 2009 8:22 am EDT

hello, i received today a message claiming that i won 500 000 pounds from the UK nokia promo. they told me to send a mail to nokia202@live.com giving them the code mentioned in the message.
How can i know if this true ? what should i do ?
adnan

ComplaintsBoard
T
7:57 pm EDT

Nokia problem with handset

I have bought nokia 3110c before 7 months. I got the problem to restarting of mobile within a week. I have submitted my mobile in service center for five times. I am surprised to get the same problem withing 15 to 20 days after getting it repared. I think all the people who are having the same complain should unite and go to consumer court. If we get united than the company will have to replace this damaged mobile handset just like batteries being replaced world wide in nokia.

If anyone has solution plz write to me. Thank you.

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S
Sapana
, IN
Sep 29, 2009 9:54 am EDT

I have purchased Nokia 3110c handset in th month of March 2009, at the time of purchase it was fine and working properly. But after a very short period, that is after six months i have faced a hanging problem (Boot Failure). I have not used the said handset roughly, still how come the said problem occured within such a short period? I have been to Nokia customer care, Falnir, Mangalore, they have formatted the handset as well as memory card and i lost all my important data also.
Now again my problem with this handset is, if i send messages it displays in SENT MESSAGES whether the message has been sent to the recipiant, with a symbol in green colour. But now it still displays "Waiting for delivery" in Message details.
How come this problem occurs? When i faced severe software problem, it has been started with the same problem in the begining. I am now scaring to have the same boot failure problem. Hence i request for the replacement of said handset. Kindly advice.

I have requested in Nokia Care for the replacement of handset in vain. Kindly advice.

S
S
sohan
, IN
Sep 09, 2009 12:44 am EDT

Dear
Sir
Good Morning

Iam Mr Mohd Shakeel Ahmed ..I Live In Hyderabad Iam Using Nokia 3110 C Handset I Have Taken In Oct 07 Since That I Dont Have Calculator In My Handset So Plz Kindly Suggest Me Wat Should I Do Vit This ..So Tat Iam Facing A Lot Of Problem Vit This So PLz plz Kindly Rectify My Problem Asap ...

Thanks Regards
Shakeel Ahmed
Contact.No.[protected]

B
B
bukar
, NG
Jul 14, 2009 7:16 pm EDT

i have a problem with my nokia 3110c, the network now come and gone

N
N
nokia 3110c
, NP
Jul 14, 2009 4:06 am EDT

i have a problem in nokia3110c as its asking to me enter restriction code so what will i do
hopeu reply me soon thank you

W
W
warfreak
, PH
Jul 07, 2009 9:40 pm EDT

pls help me...my nokia 3110c never opens after blinks...is there a possible way for me to open it...tnx

K
K
KAMALJIT SINGH
,
Oct 30, 2008 11:05 pm EDT

SIR,
I HAVE NOKIA N72 MOBILE. I AM FACING PROBLEMS SINCE LAST TWO MONTHS.
THE PROBLEM OF HANDSET IS BATTRY OF MOBILE IS EMPTY AFTER MAXIMUM 4 Hrs, HANGING PROBLEM & IT DOSN'T CONNECT GPRS(INTERNET ON MOBILE).
WHEN I SWITCHED OFF MY MOBILE THEN IT IS FLASHING, IT IS FIRST SYMBOL OF PROBLEM OCCURANCE & WHEN I CONNECTED TO GPRS THE SYMBOL OF GPRS CONTINOUSLY BLINKING ON TOP LEFT CORNER ON SCREEN.
LAST TIME WHEN I USED INTERNET IT IS NOT BLINKING.

I GO TO NOKIA CUSTOMER CARE CHANDIGARH. THEY UPDATED THE SOFTWARES. BUT THE PROBLEM WAS NOT SOLVED. I GO NOKIA CARE AGAIN & AGAIN ALMOST 7 TO 8 TIMES. BUT NO RESULT FOUND. I REQUEST THEM FOR CHANGE THE HANDSET BUT THEY TAKE NO ACTION.

MY PRESENT JOB SHEET NO IS [protected]/081018/47

IMEI NO- [protected]

CONTACT NO IS [protected]

B
B
bkw
,
Sep 24, 2008 1:03 pm EDT

hello budy in ma 3110c same problem restart is 1st & 2nd problem is that when i connect my phone to pc wid help of usb & pc suite first sync sendding r dere r process too n then phone will automatically restarted & hang again an again ...
tooo baddddd toooo usseee

E
E
2eu5
,
Jul 14, 2008 11:08 am EDT

this Nokia 3110c should be replaced. we are all having the same problem and Nokia doesn't make any move.

i also bought mine last february 2008, and now i have no interface. i was just listening mp3's and then it just went quite, phone lights are on, and dark screen.

R
R
RonW
,
Jul 09, 2008 1:47 pm EDT

Hi to All,

I bought my new Nokia 3110c two months ago and it's still working just fine. I installed a 2gig micro memory card a couple of days after buying the phone - no problems with it at all.

My phone is "open line" - not locked into any subscriber network, perhaps changes made to the firmware by the companies who lock them could be the cause of the problems being mentioned?

Good luck,

Cheers,

RonW.

K
K
King_cobra
,
May 25, 2008 1:07 am EDT

I am using Nokia 3110 classic, when i am using music player or FM radio in my phone, the channels are changing itself and songs in music player too, i am getting irritating due to this problem, please help me how to get rid this prob from my mobile. i am a lover of music, if i want to listen my fav song in my mobile, it jump over itself.

ComplaintsBoard
M
3:44 am EDT

Nokia three time salary as a bonus

Dear sir,
In december, 07 project director mr, ibrar ghalib nsn pakistan has promised to award three salaries as a bonus on the achievement of monthly and annual target of nsn pakistan at telenor pakistan project.
Now with day and night hard working we have achieved the target but bonus only award to internals and aasa pakistan employees.
Mentech international has also provided a lot of employees at same project in nsn pakistan but still we are waiting for our rewards.
We have already informed to country director wiqar ul islam nsn pakistan & afghanistan also it is in the notice of hr department but no body is looking serious in this issue.
Nsn pakistan has recently announced a medical & insurance policy but it is also only for internals and aasa employees not for the mentech.

Waiting for urgent response...

Br,
Mentech employees in nsn pakistan
[protected]

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S
4:58 am EDT

Nokia volume very slow

I purchased a nokia 1650 mobile in 26 march, 2008 from bhilwara, rajasthan, it 's sound [volume] is very slow.

Please provide me appropriate solution.

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Pankaj arora
,
Oct 03, 2008 9:54 am EDT

hi sir, i purchased a new noika 1650 mobile, its sound is so slow and ringer is not working after purchased of next day, i give to service center they serivice it and give to me, but next day the same problem ringer is not working, and fm tuning is not working in delhi ncr also.
please provide me solution what is do, as its ringer is not working its a new mobile purchased it in september 2008 from mobile store..

U
U
undale
,
Aug 16, 2008 12:37 am EDT

my mobile is hang in daily userr

H
H
Henry
,
Apr 17, 2008 8:08 pm EDT

Use the directions button (left-right) to adjust volume while FM radio is switched on.

ComplaintsBoard
S
4:20 am EDT

Nokia defective model

Urgent
Dear sir/mam,
I miss. Sejal mehta am a user of nokia 6300 phone. I had purchased this phone on 06/01/2008 from alfa (Vile parle west). However within a week the battery of my phone was not working properly and used to take nearly 4 to 5 hrs to charge and would immediately become low inspite of not using the phone for more than 15 mins in a day.
Hence I approached alpha and they replaced the battery of my phone, however the same problem continued to persist inspite of replacing the battery.
They suggested me to go to nokia care centre. So I went to the nokia care centre at lower parel on 23/02/2008 and told them what the problem was. So they replaced my battery after having kept the phone with them for two days ref: job no. Mum0358860. However inspite of this the battery used to take 3 hrs for charging. Due to this problem I was not using any of the features of the phone like camera, music player, images, bluetooth and so on. Since the problem was yet not solved I approached them once again on 17/03/2008 and they asked me to handover my charger and headset to them ref: job no. Mum0375756. They swapped the headset (Replacement of motherboard) and replaced the charger and battery. The original esn no. Of my phone was [protected] and the new esn no. Is [protected]. They returned my phone after a week. However even after getting the headset swapped the battery now takes nearly an hour to charge but it drains out very fast.
So again I went to nokia centre on 28/03/2008 ref: job no. Mum0382912. Since they were not convinced that the problem still persisted they kept my phone with them for two days inorder to inspect it.
Today when I went to collect my phone they told me that again the phone has gone for replacement (Replacement of motherboard second time).
I would like to inform u and bring to your notice that inspite of buying a new phone of a company like nokia I am not satisfied with the phone at all. Infact it has already caused a lot of trouble to me since after every 10 days I have to go to the nokia centre to get it repaired. I fail to understand that even though the phone is not even 2 months old it has been repaired almost 4 times and yet the problem continues.
Now I have left all hopes of having the phone in good condition without any problems since there is no gurantee that inspite of getting it repaired so many times I will not face any problem again.
This is really a very unplesant experiance for me especially because nokia phones are supposed to be of the best quality.
I have spent rs. 8, 325 to buy this phone which is not at all value for money.
Hence I request u to kindly solve my problem and replace me with a brand new phone or refund my money back to me.
My patience have given way now and hence if no responce is received from ur side I am left with no option but to approach the consumer forum.
I am having great expectations from u n I hope that u will solve my problem. If u want to send any reply or contact me u can mail me on this email id or contact me on [protected] or [protected].

Thanks and regards.

Urgent
To whomsoever it may concern,

I had sent the above mail to u yesterday however I have not received any reply from ur side.
Inspite of mentioning the problems that I am facing u have not taken any interest in the matter and have ignored it.
I demand that u look into the matter most urgently and reply back to me soon.
If no reply is received by me from ur side I shall move to the consumer forum and lodge a complaint against u for not providing quality products and services.
Thanks & regards.

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M
M
Manoj
,
May 14, 2008 11:14 am EDT

Nokia has become the worst option these days. I have also taken Nokia 6300 and am not able to use the same as most of the keys do not function. I got fed up with this set and decided to throw the same as there was no response from Nokia dealer and we do not have patience to spent our time and money to go to various service centres.
I think only the unfortunate people buy Nokia these days . Such a horrible service and response I have never expected from such a reputed firm.
My suggestion would be to keep urself cool and try your best to approach the comsumable court for claims and never recommended anyone to go for Nokia. gOOD lUCK

ComplaintsBoard
S
7:56 am EDT

Nokia cunning nokia priority center

Hi,

please do not repair your mobile phones in nokia priority center, koramangala (near to hutch shop... near to forum). I had given to repair nokia n95 2 gb mobile phone to that shop. they told it will take 4 days to repair, after 4 days again they delayed another 7 days. then they told it cant be repaired. when I went opened my mobile phone nokia n95, I found that one important ic was missing. so please don't ever buy or try to repair any mobiles in that shop. that idiot shop keeper dosen't know anything about mobile.

Hi friends I have lost my mobile phone but please don't ever lose your mobile by purchasing or repairing in that shop.

beware of this cunning nokia priority center

Sunil
[protected]

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D
D
deathtocorruptshopowners
, IN
May 14, 2010 10:10 am EDT

agree completely. They charge extra and are a bunch of [censor]s :)

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