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Nokia / battery replacement!

1 India Review updated:

I had submitted the 26 digit serial no. of the battery through product advisory of nokia.co.in on 15th August 2007. It is more than a month and I am yet to receive the replacement. No customer care telephone number,no email assistance. Waiting for the courier to come!!! Unable to use the phone due to faulty battery. Nokia's Customer Service officers at Bangalore are the WORST in the whole world. They don't know how to serve the customers. VERY VERY disappointing to note that the world's leading mobile manufacturer has world's notorious customer service center in India. My sincere advice to buyers of mobile phone: NEVER THINK OF BUYING NOKIA MOBILE PHONE IF YOU WANT BETTER CUSTOMER CARE AND AFTER SALES SERVICE.

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Comments

  • Ka
      22nd of Sep, 2007
    0 Votes

    NOKIA IS CHEATINC, I THINK THAT WE SHOULD ,NOW DO NOT BUY NOKIA MOBILE MANY OF MY FRIENDS ARE SUFERRING FROM THE SAME BATTERY REPLACEMENT PROBLEM BUT IT IS NOT CHANGED SO THEY HAD STARTED USING OTHER HAND SETS
    OTHER THAN NOKIA
    SO DEAR FOLKS LEAVE NOKIA NOW.

  • De
      2nd of Oct, 2007
    0 Votes

    I purchased NOKIA N-70. Something has gone worng withe th phone. Phone is not working. I have handedover to NOKIA CARE vides 290434038/070922/57 dated 22/09/2007. Still I am not received any responce. Phone shoiuld be retuned in a weeks' time. i am loosing abusiness.

    Your company is absouletly failed to fulfil the after sales committments & that to of a sub standard quality. Look in & returnt teh pohoe to a customer or if the same is not repairable repalce it. Instrument is within the gurantte period.

    Devang Shah

  • Sa
      6th of Oct, 2007
    0 Votes

    Hi,

    I do agree with Jyothi Krishnan. I am also having the same problem. I purchased new mobile for my brother and because of issues with NOKIA Batteries, I checked on the Website and came to know that my battery is also part of the faulty component sold by NOKIA. I tried several NOKIA Care but all in vain. ALways NOKIA care people will guide to go somewhere else but if you ask them for purchasing of new Battery they will definitely entertain you.
    I don't know what if this Battery blast.

    I am very disappointed by seeing this.
    So, a suggestion for people that Never Never purchase NOKIA phones.

  • Yu
      16th of Oct, 2007
    0 Votes

    I agree what ever complain is been made for nokia bl5c battery bez I also suffer by that defective battery and I am also waiting for courier from past 2 months. I am upset bez of that I suggest people not to buy nokia mobile phones.

  • Ro
      24th of Oct, 2007
    0 Votes

    Company Name:NOKIA LEADING PLAZA
    Registered Number:0488745
    E-mail: nokialeadingplaza2@yahoo.co.in
    Phone Number :+44-7031893554


    NOKIA PLEADING PLAZA is a Telecommunication equipment company dedicated to the service of the public in dispensing and selling quality goods and services to the entire public at large. We have all kind of Mobile Phones For Sale. They include Nokia, Sony Ericsson, Samsung, Motorola, Nextel, Qtek, BenQ, Os and other kind of Mobile Phones we also sell computer(both laptop and PDA) and electronics like DvD, Television and others. Our Mobile Phones are:-

    FIND BELOW LIST OF OUR MOBILE PHONES WE STOCK:
    Nokia Phones
    Nokia 6070......$240
    Nokia 6080......$240
    Nokia 6085......$240
    Nokia 6101.......$240
    Nokia 7373......$250
    Nokia 7380......$250
    Nokia 7390......$250
    Nokia 8800.....$250
    Nokia 8800 ...$350 Sirocco Edition
    Nokia 9300i....$300
    Nokia E50......$270
    Nokia E60.....,$270
    Nokia E61.....,$270
    Nokia E62.....,$270
    Nokia E90 .....$300 Communicator
    Nokia E70......$270
    Nokia N70......$220
    Nokia N71......$220
    Nokia N72......$220
    Nokia N73......$220
    Nokia N76......$350
    Nokia N80......$250
    Nokia N90......$250
    Nokia N91......$240
    Nokia N92......$240
    Nokia N93i.....$350
    Nokia N93......$260
    Nokia N95......$260
    Nokia N97......$300
    Nokia Vertu....$450
    GAME CONSOLES..........
    Sony PSP "Value Bundle" (21 Games + PSP Car Kit) : $300
    Sony PSP Value Pack : $150
    Sony PSP Limited Edition Bundle + 4GB Memory Card : $275
    Sony PSP Giga Value Pack + 1GB Memory Card : $230
    Sony PSP 4GB Core Bundle + 1 Hot Game with 4GB Hard Drive : $250
    Refurbished' Sony PlayStation Portable (PSP) = $100
    Sony PS2 Friendly Bundle 7 Games and more : $200
    Apple 80gb video ipod.......................$200
    Apple 60GB video iPod ......................$170 USD
    Apple 30 GB iPod Vidoe....................110 USD
    Apple 4 GB iPod Mini Blue M9436LL/A......................$150usd
    Apple 20 GB iPod U2 Special Edition......................$110usd
    Apple 6 GB iPod Mini Green M9807LL/A.....................$140usd
    Apple Ipod Nano 2GB......................................$140usd
    Apple Ipod Nano 4GB......................................$140usd
    Apple Ipod video 30GB....................................$120usd
    Apple Ipod video 60GB....................................$120usd
    XBOX PRICE LIST
    Microsoft Xbox 360 Platinum System cost..................$250usd
    Microsoft Xbox 360 Core System...........................$240usd
    Microsoft Xbox 360 System Bundle.........................$210usd
    Xbox 360 Customer Choice Bundle with Hard Drive..........$200usd
    Xbox 360 Live Bundle.....................................$270usd
    Xbox 360 Core Bundle.....................................$250usd
    Xbox 360 Core System Bundle..............................$230usd
    Nintendo Wii....................$150
    PLAYSTATION 3..............$180
    PLAYSTATION 2..............$150
    PLAYSTATION 1..............$130
    GPS NAVIGATION SYSTEM
    TOM TOM GO 300 ............$140
    TOM TOM GO 500.............$160
    TOM TOM GO 700 ............$170
    TOM TOM GO 910.............$190
    T-Mobile Sidekick II (T-Mobile........$109
    T-mobile Sidekick III (T-Mobile ).....$200
    SIDEKICK II MISTER CARTOON............$160
    JUICY COUTURE SIDEKICK II.............$160
    LRG Sidekick III......................$210

    E-mail: E-mail: nokialeadingplaza2@yahoo.co.in

    Thanks
    Rose Johnson( Mrs)

  • Fa
      28th of Jan, 2008
    0 Votes

    I had purchased one mobile 5300 in the month of August 2007 and now it is causing me lot of trouble the mobile battery is gone down not working properly since whenever i call up somebody, or i listen to the songs the battery goes down, and i am really upset with it. Also my headset is not working properly and if any body calls me up i cannot pick up the call and speak thru my headset it is so embarassing even if i am in train or bus i have to talk thru the mobile itself.

    Please do something regarding this prob.

  • Na
      14th of Jul, 2008
    0 Votes

    HI friends,

    I want to share my experience with NOKIA cell phones with you and want to ALERT you regarding the drastic drop in it's quality in recent years.

    The Nokia that once upon a time was famous for it's quality and thus managed to get a upper hand than other player is now not the same.

    Here are my experiences and sure that I am not the only one:


    1. I bought a Nokia 6670 and after 1 year it's keypad started giving some problem, I took it to NOKIA care ( bigest mistake) they told me that there was some problem with keypad and they fixed it and charged me around Rs 300 but after one week same problem came again and after a long struggle they were ready to repair the phone again but again the same thing and after 2 weeks it again had the same problem. I thought that Nokia care center has some problem and took it to different nokia care they charged me Rs 650 and told me that they have fixed the problem but after 1 week the phone again had the same problem and when I took it again they fixed it but again after 2 weeks that phone stopped working after that neither I had time nor money to spend so I decided to buy new phone. But the excellent care of Nokia care didn't stop here please keep reading.

    2. I bought a Nokia 2626 and on the first day I found that the display had some problem and the dealer had replaced the phone (again the quality).

    3. I got a replaced Nokia 2626 and it worked well for 2 months and after that suddenly one day it stopped working and when I gave it to dealer, after 3 weeks he informed me that it is water damage and said that Nokia is asking rs800 to repair the set but I am 100% sure that the phone never came in contact of water but still I though that set may have come in contact to sweat bc's I can't think of any other reason.
    So I collected the set from dealer and gave it to Nokia care myself and after 3 weeks this is the reply that I got

    "ELS failed.liquid log on system connector, INTER track MISSING, so not in warranty can't be repair so RWR"

    I don't know how without anything the set came to this state and when first time nokia was ready to repair it for 800 how come second time it can’t be repaired. I am sure that now nokia care is full of incapable guys who has no or very minimum knowledge and I can't have more strength to be with nokia and switching to motorola.

    In case you have any plan of buying a nokia phone I will suggest you to visit any nokia care shop and you will come to know about the customer’s frustration with the quality.


    In case anyone knows about any legal possibility in this case and had such experience please let me know.

    BYE BYE nokia and NOKIA CARE you SUCKS.

    Naren

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