Nokia review: frustrated with nokia mobile! 255

The bright point service centre at lower parcel Mumbai is very hostile.. they are more of a problem..

I own a nokia 3250 handset and have lost my data cable, so I wanted to purchase a data cable separately today. To my dissatisfaction I did not receive the proper brand service.
I visited three nokia dealers in Ghaziabad (vaishali) who did not have the data cable CA 53 in sealed packet. Three of them gave me three different price points for the same cable, one said Rs1750, the other said Rs.1600 and the third said that it would cost me Rs.1250. And mind it that these are all authorized Nokia dealers.

I agreed to purchase the data cable for Rs.1600 from one dealer and guess what he opened a sealed box of a new nokia mobile and gave me the data cable. Now my question is that is this how Nokia does business? How do I get to know that I am paying the right price for the data cable if it is not sold in a sealed pack?

When I questioned the dealer why is he doing that, he answered that the data cable CA 53 is not in the market and he will sell me the cable for Rs.1600 i.e. below MRP. Not getting the proper answer I walked out of his showroom.I approached the second shop, though he said that the cable will cost me Rs.1250 he did not had the stock and will have to order it, I wanted the cable and did not want to wait, so I walked out from that shop as well.
Then I visited the shop from Nokia at Pacific Mall in Ghaziabad, There I spoke to the manager claiming to be Mr.Vikram Gupta. he said that the cost of the cable is Rs.1750 and will have to take the cable out of a sealed box of a new Nokia phone as well. I was very angry and asked him why he wants to take the cable of a sealed box of new mobile, where as it is directed by the company that not to buy any mobile which has the box tampered with or which has a seal broken. He said this since the cable is not in stock this is how they do business and boasted about how many Nokia dealers in Ghaziabad know him well.

I was not there to listen to crap but to buy a data cable that is sealed in a box which has a price tag on it.

Pacific Mall Nokia kiosk Manager Mr. Vikram Gupta who also added that no body would be able to take a complaint as this is India, when asked how to escalate the matter.

hi

I have a very strange problem. I have a NOKIA 6680 and want to use it to access internet service on my laptop. The GPRS is activated on the mobile handset and I can access internet on the phone. But when i connect my mobile phone to my laptop with a DKU-2 cable , the message which comes up is "USB device not recognised". I have installed all the neccessary software on my laptop including PC Suite and cable connectivity driver software but even then the connection is not successful. There can be only following 2 problems.

1. There is a defect in my DKU-2 cable.
2. There is defect in my mobile handset (ports etc must be corrupted).

I have tried using my USB cable with a different handset (6681) and in that connection is successful. This means that there is no problem in the cable. So how can i correct my mobile phone. Please Suggest.

Rahul Tikku.

I Piyush Sahu owner of nokia N70ME has a problem in my phones LCD. There is a dead pixel(lcd leakage)in my phone which is damaging the near by pixels of the sereen day by day.
As I told this at Nokia Care , Mahajan market, buldi,Nagpur ((maharashtra) India) ;the executive take the photo of phone and tell me to come after 3days excusing that he will consern about this matter with his boss. The condition of my phone is good with no physical damage. There is very poor condition hear since they say that if the problem is big they have to send the handset to other city (Pune ) .

This is regarding my new nokia 2626 which ws having the problem with menu button which i purchased one month back.I have submitted to repair in innovative technology 0n nov 10 in vizag and they promise to give me after 14 days maximum but now its around 24 days but still they are extending .nokia promise better service i dont know why.if they promise they should be genuine in doing it.

i had buy anokia handset 5700 three months back .
i m face the problem in bluetooth.i walk with nokiacare they told me "they need 21 days for repairing of mobile".i cann't spend time without contact. you should have to replace it.
otherwise i will go to consumer court for it...
so, pls do the needfull ASAP...
contact me on [protected]

I AM NOT ABLE TO GET N92 INNER GLASS IN DELHI. HOW TO GET THAT?

I have nokia mobile model no. 3230 my mobile power switch is broken & track is missing so I can't power no plz help me!

Amit Dixit
[protected]

I bought Nokia 2255 on 30.5.2007, after one weak it started creating problem. I have given this mobile twice to nokia care center, it works for 2 to 3 days and again create a same problem. It gets switched off while I am talking to somebody. I have another nokia mobile set also but it has never created any problem. I don't know what's wrong in this set. Request you to take urgent action on this as nokia care center has stopped listening to our complaints. I want this set to be replaced.

Yes, I am agreeing with it. I have also faced problem with Nokia 3230 twice and as on i don't have mobile due to inactive behavior of service center. I think most of the service centers are not capable to rectified the major problem, despite that behavior of service man at center was very poor there is need to give proper orientation before getting chair. If you are asking for any complaint book or asking reason for not delivering your set they did not answered and state we do not have any right to give any thing in writing.

As per my experience such customer care center are only for creating problem. It should be very necessary to Nokia to improve there services.

I come from China, I purchased Nokia 6020 in the year of 2006, but after several month it abruptly automatic died recurrent. After a maintenance, It's email is not to work, and change the Operating system (Customized versions China Mobile). What I was angry is I called a Nokia customer service, they all say that this version of the e-mail not allowed in all this type phone. Since I do not understand why it did not use to set such a procedure, which not deceive consumers?

Nokia Service centre Bright Point have seen worst service centre till now. A horrible exp, and never to have Nokia in life nokia itself is worthless and service centre useless, worst than a government office. I'm sorry to say but people working for it should face that worst thing in there life.

I have a new nokia-n70 about one month older and I haven't checked it till this time in which when we are watching a video in small window and if we want to watch the video in full screen mode, then if we go to options and select full screen, then only audio is heard without any video, I think it is the manufacturing problem, so what can I do?

I bought my nokia 6085 from sanger telecom last three months. There is a some problem in its display its display is not working properly. I gave my nokia to sanger telecom last month they did not take even a single step to repair the phone. I am a bank manager an i know how to deal with these people my son is witting this letter because he says the company is very good. I have three nokia sets6085,1600,7610. I am suffering from this problem because i trust your company. If you do not take action on this complaint letter soon a notice will come fron court.my elder son is a lawer. This is my first and last complaint letter. I will go in court next week so take action within a week otherwise ready for the court. I bought nokia from "sanger telecom tanda hoshiarpur" pin 144204 phone no [protected] cell no [protected],[protected].my adress is ram gali ahiyapur tanda hoshiarpur pin 144204

res sir,
I purchased N 76 on 20.6.07 from Ahmedabad dealer, but I got problem that my hand set is hang very frequently. I remove the battery from hand set and again replace the same then only I can slove the problem. I compaln so many times to your customer care centre and lots of times I got them very unusal response. I am fad up from your customer care service and now I cmplain to you for the same. Hoping your positive response as early as possilbe. Please replace my hand set agains lower or higher handset of N series.
My mobile details as under. Purchase date 20.6.07 ,
invoice no. RC 078 Amt. 20050/- IMEI code [protected], Job card No. [protected]/070726/16 . So please give me replacement of my hand set as early as possible.
vandana amin

i have noka mobile set. that battery bl-5c. it can be blast any time. so i wnt to your service center that is A-84 , VARUN ENTERRISES SCHOOL BLOCK LAKSHI NAGAR, DELHI. BUT They didn't have any battery and said you come here between 3to 5 p.m. so i asked can you tell karol another service center address in karol bagh but they didn't tell me and their behavior is very bad.even they didn't talking in goodwaywith any customer. so they are decreasing your goodwill. so please take action of this service center. my mobile no is [protected].thanks.

Dear Sir,
This is to bring to ur notice that my Mobile BatteryBL5c
requires to be changed, for that i had put my Address & contact no. on the format placed in ur website.ITS BEEN A MONTH I HAVE REGISTERED MY COMPLAINT BUT THERE HAS BEEN NO RESPONSE FROM YOUR TEAM ON THIS ISSUE,SINCE YOU ARE AWARE THAT THE SITUATION IS GRAVE AND IS INJURIOUS TO HUMAN LIFE BUT YOUR ACT OF NEGLIGENCE IS NOT APPRECIATED.
PLS ACT FAST.

My nokia mobile battery is defected, I have send my complaint
for the replacement of my nokia battery 15 days back by proper filling up the form and submitted that form online by mentioning my complete address, but uptil now no action has been taken from the company side. sir,kinly look this matter as i am facing a big problem .

THANKS.
ASHUTOSH BAJPAI
[protected]

I am Anil Kumar I brought a handset Model -2255 CDMA ON 20.02.2007 . But after three months its get faulted.Handset shows SEARCHING FOR NETWORK on its screen.
1.Set sent to Nokia Care for repairing on dt.20.05.2007through DEXTER'S DIGITAL LAB ROHINI Sec- 3 Delhi.
set given to me on dt.30.06.2007 after swaping with a exchange note (Job No. DL-0412809 dt.07.06.2007 )having Model No. & ESN No. of Original & exchange unit ISSUED BY Bright Point Delhi.The RSN No. is not given for the same .Due to this activation of Handset is not possible by Relience.
2.The set is again returned to Nokia Care at Dexter's Digital Lab for activation .They sent it for repairing against Job Sheet No.3267 on dt. 14.07.2007
Set came back and again RSN No. is not given for the same .Due to this activation of Handset is not possible by Relience.
3.The set is again returned to Nokia Care at Dexter's Digital Lab for activation .They sent it for repairing against Job Sheet No.[protected] on dt. 18.08.2007.
Set came back and again RSN No. is not given for the same .Due to this activation of Handset is not possible by Relience.
4.The set is again returned to Nokia Care at Dexter's Digital Lab for activation .They sent it for repairing against Job Sheet No.[protected] on dt. 22.08.2007.
Set given to me on dt.01.09.2007 after swaping with a exchange note (Job No. DL-0523825 dt.23.08.2007 )having Model No. & ESN No. of Original & exchange unit ISSUED BY Bright Point Delhi.The RSN No. is not given for the same .Due to this activation of Handset is not possible by Reliance.The set delivered to me is in too much bad condition than the given set . I refused to take the set in that condition
They unable to activate this set after sending 3 Times for repairing to Bright Point Delhi. Now They will give me a lined answer that they can not recieve RSN No. after informing to the head office.
I will contact at your Banglore Office but they could not give me RSN No. after requesting many times. I will further talk to your Regional Mgr. North Zone at Gurgoan Office but he could not give me the satisfiy answer .He is also said me that he can't do something for me and unable to provide me the RSN No.

AFTER WAITING FOR A LONG PERIOD APPOX. 4 MONTH I PAID ITS RENTAL .NOW YOU TELL ME MAY I GO TO THE CONSUMER FORM OR YOU MAY HELP ME
awaiting for your reply.

ANIL KUMAR

M-[protected]

I recently bought a nokia handset 3110 classic. Its automatic fm tuning was not working, moreover even on inserting headset sometimes the mobile was not detecting it. The 1,3 MP camera is very bad giving dizzy pictures. Other cell phone like sony with 1.3 MP gave a much clear picture. I am totally upset with nokia. The mobile set was not up to its standard...

I have purchased nokia 6265 handset. I am from kolhapur from the date of purchase of my handset i am facing the problem of no outgoing voice on the handset. I have submit the handset to the service station manner times but no result.

I have a 6270 handset which bought in June 2006, there were some problems, for which I approached service center, and they told that they need at least 15 days to analyze the problem, but they can't provide a standby. I told them to update the software at least, they told it will take 3 days, but when why don't you write the expected delivery date after 3 days, they didn't agreed they wrote the same day as expected delivery date, finally it take a week to update the software which would have taken 15mins of time I would have downloaded the same from website.

In June 2007 my warranty exhausted and all of a sudden there started a hell lot of problems, now my phone is not working properly, so when I approached Nokia Service Center Foneworld, 133/134, Gokul Shopping Center, SV Road, Borivali (W), they issued a job sheet (Job Sheet No. [protected]/070825/2 dt 25/08/2007), with expected delivery date 25/Aug/2007, they told me it'll take 3 days, when I asked why don't you mention the expected delivery date 28/Aug/2007 then, they told they won't be doing that. When I checked the status of the job sheet on web on 31/08/2007 the status showed unprepared-closed, still they charged Rs.850 for the same, after 2 days again the same problem, and they are not providing a proper solution, not mentioning what they have done for the solution, nor do they provide a stand by.

Nokia India is just ensuring that they do provide a product which should work properly until the warranty exhausts, so that they and their franchises can make money after the limited warranty period.

30th Aug. 2007
To,
HCL INFINET LTD.,
E-4,5 & 6, Sector 11
Noida 201301
Uttar Pradesh, INDIA.

From,
R.V.S. Vijaya Kumar,
S - 8, 2nd Floor, Kaniska Residency,
RamaRao Peta, Narsipatnam – 531 116.
Visakhapatnam (Dt.), A.P., INDIA

SUB: NOTICE OF CASE TO BE FILED IN THE CONSUMER COURT FOR CAUSING GROSS HARRASSMENT TO THE CONSUMER CAUSING IMMENSE MENTAL AGONY AGAINST JOB SHEET NO. 15667 DT. 28/07/2005
KIND ATTENTION: NOKIA

I being a consumer of Nokia brand mobile handset, MODEL NO 5100 would like to draw your attention to the following harrowing experiences that I had to go through till date. The facts of the case are as under:

1. That I had purchased a Nokia brand mobile handset model no. 5100 from M/S. Chidambaram and Co., Narsipatnam, on 27/04/2004 Bill No. 424 price: Rs.12,000/- only; With a 2years extended warranty and Insurance Coverage from National Insurance Company Ltd., HCL-Safeguard Insurance Scheme S / A No. 280450.

2. That after the expiry of the one year warranty period and the 2nd year extended warranty came into effect. Than, on 27/07/2005 phone started giving a minor problem of restarting/rebooting and not showing the network signal, than I took the mobile to the Nokia Care Centre on 28/07/2005 and a job sheet No.15667 Dt.28/07/2005 was made and were promised that within 10 days we can come and take the phone back, and also mentioned that the problem with mobile phone will be treated and solved warranty;

3. After 10 days when I went to the centre I was informed that the phone has some hardware problem so it has been sent to the central office for repairs which will take around 7 days more. And now this time I sent my brother to the centre to collect the phone and they postponed for 10 days more. Today even after passing of 2 years and more till date the handset has not been delivered to me;

4. After this I along with my father have visited the centre more than 5 times. And One day I came to know that they closed their Centre and sifted to Vijayawada (even this centre at vizag is a subsidiary run on vijayawada’s branch name only). The telephone numbers provided on the job sheet are more or less of no use as on one line [protected], 2728788 this number does not exist. I have also tried the alternative Vijayawada numbers 5544575, 2575611 given on the job sheet and they never replied properly nor showed interest in giving back my phone. I have at least tried these numbers at least a 100’s OF- TIMES in the last 2 years;

5.After this finally I approached CORE Centre and logged complaint on 14/02/2007, Complaint ID : 19188,Later I was given a New Complaint ID: 4690/6/2007. Now I started getting Calls from the Nokia and then the Real Problem Started and I came to know some Facts form them.

6.On 03-08-2007 I received a call from one Mr. Mohan (Mobile Number: [protected]) from Vijayawada Nokia Care Centre, I do not understand what was his problem, Mr. Mohan Started Arguing on the complaint and he wants to prove himself correct after these 2 years Period, and I was in Embarrassed the way he approached me and put me into more Agony and Pain.

7.Again on 08-08-2007 I Received Call Again from Mr. Mohan, Vijayawada. He confirmed that The Phone Which I Gave for servicing was not available and could not be traced, so he offered me a replacement option, with a new Phone of my Choice. I don’t know whether this offer could wipe-off my 2 years of Agony. Since there was an offer from Nokia’s side as a soothing gesture, I asked for a Nokia N95 Phone to be comfortable with, after all these Painful years.

8.Again on11-08-2007 I received a call from Mr. Sridhar (Mobile Number [protected]) saying that he was asked to give me an mobile phone costing below Rs.5000/- from his Nokia office at Vijayawada, and I was shocked to find that I was being given some other handset which means a very Lower-End Phone, If that was so, you should not have developed expectations for me that you are finding out a solution to my situation, through Mr. Mohan, and this is what i am left with was, for leaving my Mobile Phone of cost Rs. 12000/- at Nokia Care Center for repair, it took 2 years to confirm me that they LOST my Mobile, keeping all this in mind I made the choice but finally “PAIN” was what i am left with. And I refused to accept the handset and demanded my original mobile back with compensation or Nokia N95 Phone, after all these Painful years.

9.Again on 13-08-2007 I received a call form Nokia Bangalore the number is [protected], The same issue has been repeated trying to convince me with a Phone worth of Rs.5000/- for My Phone Worth Rs.12000/-, then, NOKIA Customer Care People Least bothered to take care of my Phone. And now trying to suppress the issue with this Mere Proposal. And it is like nokia is taking to people with Dual Tongues, proposing one thing and acting towards a Different thing. Nokia People Offered me a N-Series Phone and now offering a Lower end Phone that too after these much of Years. At that time my phone was one of the higher end models from nokia

10.And Finally on 14-08-2007 Nokia has declared on the CORE Centre Web Page saying that [ Closed 7-Aug-07 Swap arranged , informed customer , he shall come n pick as per his convenience.]

11. And Finally I demanded my original mobile back with compensation or Nokia N95 Phone to be comfortable with, after all these Painful years.

12. I find it very strange that. During my several visits to your centre I was really surprised to find a majority of your customers fighting with you for their instruments, there were some who were waiting for more than three years and some who have got the mobile repaired but the problem was repeatedly recurring.

By this NOTICE I would like to ask you at HCL INFINET and at NOKIA;

1.Why you at the company and the concerned staff should not be made to compensate the consumer for causing immense hardships, gross harassment, wastage of precious time, making the consumer suffer for such a long period without the availability of any mobile instrument?

2. Why no addresses or numbers of the concerned higher authorities was provided even after repeated requests? May be the staff wants to hide their shortcomings from the senior management;

3. Why the companies are giving so much advertisement for their products when they do not have the time and infrastructure to provide the services for their products and making their consumers pay for all the harassment being meted out to them? I have decided not to buy any NOKIA product in the future and have got a new MOTOROLA instrument only a fortnight ago.

4. Why have I been made to call up Vijayawada and Visakhapatnam, for around HOURS, which costs a lot and you sitting at Vijayawada and Visakhapatnam like Bosses did not have the courtesy to even give one call to the consumer?

You are given a seven days time from the date of this notice to give a detailed and satisfactory reply otherwise I will move the consumer courts in Visakhapatnam. This is a final and legal notice in the matter.

C.C. to: Yours Faithfully,
1. Regd. Office, HCL Infinet ltd, 806, Siddartha, 96, Nehru Place, New Delhi-110 019

2. E-Mail to. paarth@hclinfinet.net

3. E-Mail to. Nokiacare@hcl.in

4. E-Mail to. Nokia.care@hcloa.com

5.E-Mail to. Nokia.ebag@nokia.com

6. Nokia Care Centre, shop No. 4, 1st Floor Mahalakshmi Towers, Rajagopalachari Street, Governorpeta, Vijayawada – 520 002

NOTE: Today on 30th Aug. 2007 again I Called to Nokia Head Office Delhi and spoke to Ms. Jyothy. And the matter again came to the starting.

A copy of email to,

Nokia Care
( Global Communication)
Dist.Centre Janak Puri
New Delhi - 110 058

I bought Nokia handset monel no.3230 ( IMEI : [protected]) On dt.26th-May-2007. I hv found my loudspeaker very slow. And hv given my set for repair on dt.23rd-July-07 at NOKIA CARE Janak puri for repair. They have accepted my handset as it is in warranty. After 12 days they have given my handset on 4th-Aug-07 in un-repaired condition and was saying that it is now under warranty. I hv asked this point from them that If your job sheet is showing my set is under warranty so how come you can say that this set is not under warranty, Then they replied me their head office was given this remarks. I hv taken my set and return home but after one hour I have noticed that my set was automatically off then display has gone. On 4th-Agu-07 was saturday then I hv decided to give again this to NOKIA CARE to clear my another display problem, They I hv given my set on 6th-Aug-07 at same centre.

Again they have accepted my handset and made the JOB Sheet with showing set is in warranty, Now again after 15 days I went there for my set, Again they have returned my set with remarks that ( IC tempered) and this set has opened in outside.

I am sure that my handset has been totally garbage and its done by nokia care centre.

Now I am asking for replacement of my set and sent them a notice.

If I will not receive any proper response then I will go to consumer court to solve my this problem

Pradeep Prasad Verma
[protected]
pradeep.slc@gmail.com

I purchased nokia mobil set model no.3230 on 26th-May-07.

Hv found their loudspeaker very slow and submitted in Nokia care Distict centre Janak puri ( Global Communication) for repair 1st time. Then the delivered my set on 4th-Aug-07 un repaired, After that I hv found one more problem that Display back light is very low then I hv resubmitted in same above place and they hv confirmed to take my set on dt.16th-Aug-07, I called them and for my set status then they told me to take set on 20th-Aug-07 due to too much rush for battery problem in nokia set. After that i called them and they told me that my set is returned from head office with remarks that IC TEMPERED and was saying this set is opened in another place, After this remarks I was shocked how its happened, Becuase both time this set is opened by NOKIA CARE ( Janak puri centre). And mainly the thing is that if my set is opened in other place so why have accepted my set and will deliver after 15 days. It means in my set janakpur centre has done some wrong way.

Now this set is with me but in Garbage position ( Not working) This is the performance of Nokia reputed company.

Now I am planning to go Consumer Court to solve my problem.

OMG! I knew I couldn't be the only one who was receiving such atrocious service from Nokia-Don't-Care but I thought I'd find an Australian site. I'm disturbed to see that it's a world-wide problem! How can Nokia open service centers where they train all their people to be really bad in customer service? That's it! My 6180 has just "gone" again and I've been too stressed from my last experience to take it to Nokia-Don't-Care. Now it's out of warranty I'm going to hold on until I can purchase a new model - anything BUT a Nokia. Any suggestions people? I need a business phone with simple operation and not too many fancy functions: I'm a technophobe.

I have Mobile handset of Nokia 6233. Back 22 Sept. 06 i purchased. I have the problem in handset i.e. sim card is in the handset thereafter handset shows that sim card registration failed, after that the message is no sim card inserted. 7 times i give my handset to repair at Nokia Head office, Parel. They just said that i am in warranty, they just repaired, i get handset & after 2 or 3 days i get same problem. This problem is repeating 7 times, but still company did not take decision to replace. After purchasing i use handset only 6 months after that handset mostly in service center. Now again i give handset to Nokia Dombivli Service Center. What can i do? Can i get a solution?

Advise smb!

I have buy a nokia 3250 handset from sidhant telecom form jalandhar on dated 16-3-07. I have faced problem of camera, bluetooth and mobile gets hang every moment from the day i bought this handset. No dealer in the jalandhar has replaced this set yet it is new set. Then it is given to authorized service center and after one month they return me changed set and it was more defected then previous.

I have purchased nokia n-70 music edition just 2 months back and this set is troubling since starting. It hangs refuses to boot and is so damn slow, pathetic model. I always buy nokia handsets but this time i feel let down by nokia product. Since i am in the army posted in mumbai i will go to lower parel nokia care and seek new phone replacement immediately. In the army we are taught no delays anyway so either they will give me replacement or their shop will break, its their choice. You all are invited on 23 jul 2007 for demo there. Thanks!

Speaker is not working properly.

I bought Nokia N73 ME on 20th may this year. My head phone was defected right from the first day. Gave to nokia care (dexter's lab rohini delhi) on 29th may. Was given 6 due dates since then, but still haven't got my headphone. People out there are highly unprofessional and casual. Wrote a letter to nokia care also. as usual no response. Can some1 please tell me where i go? Who do i complain to? I'm totally frustrated and disgusted by this behavior.

List of Problems In Nokia3230:

1. Phone hangs; Hanging can be anytime, while talking on phone or reading a message, or even if the phone is in standby mode. Hanging can come up anytime, anywhere.

2. Restarting of the phone.

3. Display Dims off; The display of the phone starts getting dim, even while pressing any keys the light doesn’t turn on and the phone hangs and needs to be restarted by taking off the battery.

4. No vibrating Alert for messages. While the phone is in silent profile and the vibrator is on but when a message is received only light blinks but there is no vibration.

5. Error messages; An error message Error: General System Error appears while calling or while playing any ring tone.

6. Handset gets automatically switch off.

7. Battery not functioning properly;As the phone is having this hanging and restarting problem so when the phone restarts or is restarted after hanging the battery drops down. Eg: if the battery is completely charged and the bars are appearing full but when the phone restarts the battery bars suddenly drops down to one or two bars.

8. Keypad not working; Sometimes while dialing a phone number some keys don’t display the number, which they are representing on, they key pad.

9. Miss call options not available;If there is a miss call and needs to be checked, while checking the miss calls detail the buttons which should be appear on the screen are OPTIONS and Exit but only EXIT is seen. Options cant be accessed.

10. Processing of the phone has become very slow even if the memory card is not loaded.

11. No memory card is compatible with the handset.

12. Delivery reports are not deleted. The message delivery reports are not deleted in one go. It only gets deleted by clearing all log details.

13. Network Disappears;Network suddenly disappears and while searching manually the phone restarts.

14. Battery information shown is incorrect.

15. Error: Application closed Ncnlist.

16. Battery information shown is incorrect.

I used nokia 3230. My phone is not properly work and more time hanging problem. I repaired my phone nokia care 3 times.

Nokia very bad quality. Last time I bought Nokia 6610 in Thailand ,within 6 month the plastic connector crack with normal use, when I go to check at Nokia care, they told me this is not under warranty. I must pay for this spare part. I wonder why Nokia use low quality material to product mobile phone.

I bought the nokia 5500 and after a few months, the phone spoiled. It took 5 min to send a msg. took it to the shop, fixed. Happened again, and fixed. and inb between, the keypads peeled off. I superglued it and it peeled again and again and now it looks horrible. I deserve better and i want to know how to get the keypads fixed? If i were to change the cover completely how do i do that?

I have lost my mobile on 20-06-2007 at Old Delhi Railway Station, my mobile model no. is 6600. I have complaint to Police Station. next morning I was visit to nokia care near M2K Rohini they have give the number to block my mobile to stop misusing by that mobile. I have called at that number but I am shocked when I came to know that the care center dont have any provision to stop misusing or to trace my lost mobile.

I am from delhi fast moving city were when some body had a dream in night he made it done in a next day.i purchased nokia N-72 & N-73 two sets 4 months back and got problem of network dropping, connection error, sound, battery low i gave it to hcl nokia center at east patel nagar after 2 months of regular barking at that peoples they give me a hand set, and again it is not working properly... so peoples i request you to not to buy any of nokia phones as after spending 40 thousand to get a latest model i have bought a problem and facing it... can any one plz tell me how can i tackle them hard this is my 3rd experience with nokia.

There is Switch ON/OFF problem occurred in my mobile (NOKIA 6020) in warranty period. I went to Nokia Service Center (South Extension, New Delhi) but didn't get service. The service center refused to provide service on ground of not having printed Bill Receipt. I have bill receipt of Nokia authorized shop.

What will I do?

To: Nokia

If your are really very serious about your customer services please do take interest to get feedback of your authorized dealers and Nokia Care Centre proprietors, specifically from Dist. Amravati State : Maharashtra.

I want to make a complaint of such worst treating customer care centre from Amravati who Rudely handles the problem of customers and uses worst and uncultured words for the customers after the purchase of Nokia handsets.

Please look into the matter otherwise many of the people thinking to put the matter into the court and media.

But Sir though I believe in your companies ethical policies I regret myself to do such without reporting you here.

Please do needful.

Hoping right actions against your Nokia Care Centre situated at Badnera Road, Near Rajapeth Police station , Dist. Amravati, State Maharashtra , India.

Complain regarding:

1. Planet Shoppe,Rajakamal Sqr. Amravati
2. Nokia Care Centre, near Rajapeth Police Station, Badnera Road, Amravati , Maharashtra, India.

I am belong to Amravati [M.S.], India. I have purchased Nokia 6072 model from yours district dealer mobile shop "Planet".

When I reached to your dealer for the complaint regarding the battery charging, i faced a very rudely treatment by your Nokia dealer and I've experienced badly when i shocked to see that my mobile battery has been charged by the dealer instead of clearing the problem.

When I got it replaced by an old and used battery, I made complaint to your authorized Nokia Care centre who explained me very properly how that battery has been changed by the earlier dealer named "Planet Mobile Shop", Rajkamal Sqr., Amravati. When I reported once again to the Nokia Care they insist me to purchase a new battery. Ok. I have purchased due to my inconvenience, but still the new battery they sold me with the same problem of not charging properly. When the next day of purchasing I reported them regarding the problem, they replied very rudely and asked me to keep it for repairing.

When I asked them to make complaint regarding this uncultured behavior they were agree to make it replaced with new battery.

Very shameful experience by any uncultured dealer.