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Nokia - 6233 Music / mobile headset faulty, data cable not & warranty card missing from box.

1 India Review updated:

On 26th January 2007 i purchased a Nokia 6233 phone from Vijay sales outlet Borivali, As there was pricing offer on that day & a being a national holiday big croud gathered to purchase various products as there was huge rush at mobile counter & already decided to purchase the above product after billing the counter salesman taken my simcard & inserted into the New purchased Nokia 6233 mobile handset & handed over the box with the same., he started tackling with the other customers according to the hectic situation. After reaching home i came to know that the warranty card was missing from the box & Data cable was not there. I immediately contacted to vijay sales while noticing it. The vijay sales person told me that you can claim the 1 year service warranty from the vijay sales bill itself , so did i agreed to it. Now it is realised that the Headset with the phone is faulty & not working properly , complaining to which the outlet people told that it has got 6 months replacement warranty & could not be replaced, further told that you can repair it at nokia service centre if in a repairable condition else you have to purchase a new one at Rs. 1200/- approx. Now what should i do to get rid of this additional cost input. sometimes i found while listening to Music or Fm the connection of Headphone gets disconnected automaticaly & in Music mode the music starts on speaker mode. some time the Handset hangs up & need to be switch off & restarted.

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Comments

  • Ga
      21st of Aug, 2008
    0 Votes

    same happens with me on 1 Feb 2008 i have brought one brand new nokia6233 from hot spot New Delhi after 2 months headset giving me problem that headset not supported i visit in nearest Nokia care center they said that there is no problem regarding head set after 1 month again same problem occurred since i have visit 4 times in Nokia care center regarding this problem and they refuse to change now when i visit 5th time there in care center then they said u have crossed the warranty period of 6months but The sales person told me that you can claim the 1 year service warranty from the sales bill itself and its 6month 18 days just i request that person he refused and said u have to purchase the new head set.Now what should i do to get rid of this additional cost input. sometimes i found while listening to Music or Fm the connection of Headphone gets disconnected automatically & in Music mode the music starts on speaker mode. some time the Handset hangs up & need to be switch off & restarted.

  • Wa
      2nd of Sep, 2007
    0 Votes

    Sometimes there are stores that are dishonest with their customers. Check the item before you leave the store, original accesories are replaced with counterfeit ones. The box should have a tamper sticker intact. I also own 6233 and USB cable is not included in the box, you should purchase it seperately (bad for Nokia).

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