Circle K
reviews and complaints

I am a regular customer at the circle k stores. That bein said i always am in and out and with great customer experience. I know wat is expected for i am an former employee. Tonight i walked into the circle k on signal mountain rd where the cashier carlon i think was her name was rude and no smile no welcome. I tryed to purchase pack of cigs and got dennyed cause of my id not be present i know it is required but however i never get card there cause everyone knows me. My mom trys to go and get them since apprently i dont look old enough to purchase. Im 25. Mom goes in to get them and she was rude to her and plus took her forever to get back to the counter. She refused to sell her the cigs cause of me bein present she even had her id. So we leave and go to the circle k down the street and the guy at the register was not welcoming and said he could not ring up nothin but yet there was a guy that walked out of yhe store wih stuff purchased including gas. There is two registers for a reason so why he could not just switch. I worked at this one before and we always had problems with the register freezing or doin crazy things and seam that is not fixed yet. I will no longer shop at a circle k except the one in hixson on hixson pike the stores are gettin bad with the attitudes and no welcome or have a nice day. It needs to be fixed and employee s tranied for diffrent senerios like such. This company will no longer get my money if they cant fix it

Store on Iowa by 23rd St. Customer comes in on cell, curses over 8 times in a few minutes. She serves him. Then when my turn asks how my day is, i said well that guy was offensive, she proceeded to argue with me about how he has free will to do what he wants & shes liberal like that has anything to do with it. While she is arguing with me she hands me two of my two liters that i purchased in one plastic sack (to heavy to hold) so it breaks while im carrying it. By her placating that one customer, she has lost this one. I will make it a point not to go there again. Some stores have signs saying hang up your cell phone while checking out, maybe something you all will want to consider. Her hegiene was also very poor.

I'm complaining about the employee who works at the store located at 11161 tamiami trail punta gorda fl 33955. Tonight as of 8/18/2017. The employee rufused to make a fresh pot of coffee saying they do make coffee at night. She then repeatedly kept telling me that they don't sale boost cards even after I asked a manager and the manger said they do. Her attitude with customers is ridiculous.

Last Thursday I went to buy cigarettes with a coupon and was told by clerk that I could not use 2 coupons, if I wanted to use them both, I should buy 1 go out 1 door and back in another, I called customer service and have not heard from anyone yet, I stop today at court street and was told that I could not use a manufacturer coupon along with A circle k coupon, even though both coupons scanned but was told I only can use 1 or the other, ask for manager (), this was the most unprofessional, rude, disrespectful and very stank attitude, I have ever encounter at any circle k, she told me what she wasn't going to do, what she didn't care about, and what I should of done with my coupons, and got very loud in the store, walked away without even solving the problem, went back to the momence station, and they didn't take my coupons either, even though the register did, but corporate told them not to accept more then 1 coupon per pack, so now I have to purchase my 2 packs of cigarettes on 2 separate transactions which cause me to lose 40 cents on the 2 packs, can someone please help not getting this whole coupon scenario, if the register accepts the coupons, then the coupons are acceptable

The Circle K store 5012 Crawfordville Rd Tallahassee Florida [protected] MRS. JOAH works a night shift during the week days of Monday through Thursday night/ Friday morning. I work a night shift job from 6 p.m. until 4 a.m. This is the only store in the area I can go to and the amount of time I am given for lunch. Every time I go into this store which is every night I work I leave with a foul attitude because of this lady. She complains when I buy lottery tickets that she cannot see what ticket is what and tells me that she shouldn't be working. Multiple times has she been cleaning when I am in the store and standing at the register and she tells me she will be there in one minute. On one instance I reminded her that I am on lunch break it and I am not giving that much time. Mumbling under her breath she tells me I should go to another store as well as grumbles a bunch of negative stuff until she gets to the register. I spoke with one of her co-workers that works the same shift she does they informed me that she has gotten as much as 56 + complaints. If that is the case which I hope it is not how do you still employee someone that is so negative that they have received this many complaints and you still allow that person to work there. Her negativity is very bad for your business. It has gotten so bad that I will not take a 15-minute break so that I have 45 minutes on lunch to make sure that I have enough time to go to another store that is not a Circle K. I would much rather resolve this issue and not have to miss my break to combine it with my lunch to go somewhere else. When this issue is resolved I will continue to go to the Circle K on Crawfordville Road. If you would be nice enough to contact me when it is safe to go to that store during nights again please contact me at [protected] my name is Matt thank you.

My son went in to purchase cigarettes and was given the wrong kind. I was parked 10 feet from the door and when he came to the car I always check because this has happened to me on several occasions. He went back in less than 60 seconds later and they refused to exchange the 3 packs for the correct kind. I went in and immediately was given the protocol, without eye contact, or understanding that this was $20 of my hard earned money and I can't get the correct item that I wanted. He basically told me, "you will smoke the brand I gave you or you can buy the right ones". I was speaking to Tom and there was nothing I could do about the situation except to go to Thorntons and spend another $20 to get the right cigarettes. This is sad and absolutely uncalled for.

Today Morning I filled gas from CircleK /Shell 6739 it was complete cheating to customer . Without customer notice how automatic choose grade premium.
when I asked the gas station employee they just told me if u don't pay attention it will fill only premium its wrong completely with customer.

please call me I wanted to take legal action to this gas station.
thee is lots of people who don't take receipt and they get premium for there sale purpose and their advantage.

Was at the lake and Scott Street Esso with the CircleK store attached
You staff member was extremely rude and I asked him to watch his mouth and the way he spoke to me said he talk to everyone like that
While I was there buying gas and trying to purchase a few other items from the store I witnessed him talking to a few people like they are garbage I put back the items I was adding to my gas paid for my gas and left
I will not return to that location

I waited to send this complaint to see if I was over reacting but when I got up this morning it was still bothering me.

This guy should not be in the service industry at all

My husband son and I went to the circle k restaurant for supper tonight. Service was horrible and the food was atrocious. Check number 779158-1 on Monday August 14th 2017 table 15. Our waitress was Debbie doiron. I explained to her how my husband didn't eat his fish. He says it was slimy undercooked and very old. He eats and cooks seafood all the time so he k ow what it should taste like. It stunk as well when it was brought over. She said well we have never had a complaint before so I don't think it's bad. I asked for some off my bill as the food was still on out plates. She said that don't do that. I had a 47$ bill for only about 10$ worth of food the we ate. Not impressed by the service and food. We will not be coming back and not recommend this place to anyone. It's so deplorable that she wasn't even concerned that someone can get very sick from the fish being old and not properly cooked.

On Aug.14, 2017, I stopped at circle K at 401 s.alvernon, just down from my bank, to buy gas, coffee refill, and an apple fritter. I shop at cir K 1-3 x a day in different stores around Tucson. In the store, the only coffee made was decaf& cinnimon. I asked the kid working if he would please make either ethiopenian or Columbian coffee. He looked thru the lower cabinets and said they didn't have either one
I said, can't you check? he then went to the door behind the register and knocked. someone inside handed him 1 pkt. of col
coffee, which he finally made after chatting another 5 mins., behind the door. so, I got my coffee refill& donut, went to register to pay, plus get gas. I get a coffee refill 1-3x per day, at a cost of $1.18 to1.63, depending on time of day& whose working. so, I then asked the kid if I could please have a new 0 k card, as I lost mine. back to the door again he went, and knocked. finally a rude woman came out, found a card, & showed him how to enter it. then I asked them to put the bal. of my $20.00 in for gas. I went out to put in gas& discovered they had charged me $5.26 for a $1.50 donut& a 24oz. coffee refill---! I went back in, and now, the kid knocked on the door again this time, the woman with the tattooed arm& a really big guy came out of the room! don't know what they were doing in there, but they were too busy to pay attention! Then the kid gave me a receipt saying I had bought a $3.50 iced coffee. which I denied, then the big guy said he told him to charge me that because I had such a big cup! no, I didn't! they wouldn't give my money back., for overcharging me! I am a 64 yr.old woman on very limited social security, in addition, that particular circle K doesn't even have a public restroom! my health isn't good! They should be ashamed of themselves! Not the least bit customer friendly! signed, Patricia V. Blodget pH. [protected], Tucson, az.

My son went to the circle k on Sharon Rd and South Blvd on Monday 8/14/17 around 3pm to purchase some things he was treated very poorly and spoken to sourly. He was using a ebt card and ask if it could be typed in for him because it wouldn't swipe he was then told that "They don't do that " in a rude manner and was also told that he needed to leave. Now I myself also work for Circle K and called the store to see what the problem was and was told that Circle K DS doesn't except ebt ( lies) I just went there yesterday .. Presentation is everything in this business and attitude and the way you talk to a customer can determine if they come to our stores again ...the CSR was rude and disrespectful

Hello there, my husband and I are regular customers of circle K and have been for many years. We are your dream customers, always buying gas with our 32 and 44 oz drinks almost daily. Today we stopped at a location in Shelyville off the interestate 74. Much to mu surprise the bathroom was located on the outside with a sign, a picture men / women sign meaning either. Well this is what it means at all other businesses NOT men and women at the same time. I went into this bathroom that was beyond filthy, unlike most of the circle K restrooms we frequent. I go in and lock the door behind me, still once inside I think I am all alone. Now I go into my stall and suddenly hear a noise, then look down to see a set of mens shoes in the stall next to me. So this is stange why? Well this bathroom has enough square footage for two seperate bathrooms... easy... so it needs to be redone in some fashion before something bad happens there. I did not like the fact of sharing the bathroom with both men and women period.. Take a look at it.. I should have taken pictures of how dirty it was and thought Circle K should look into this because I would not want my company having this image. I usually am not a person that would write bad reviews or complain alot, but this an unsafe enviroment for women. We go to the location at state road 9 in Greenfield Indiana and vistit with Ted the manager often and he is wonderful, all the staff there is great. Please feel free to contact us if you would like
[protected]
Chris & AMy Meyer
1610 Bowman Dr.
Greenfield In
46140

Thanks again

I stopped in the McMinnville Oregon store on 3rd street Sunday morning Aug. 13th to get a very unhealthy breakfast. :) I noticed the 3 bags of Hostess Donuts in a bag had a sticker date of 9-13 on it, however when I turned the bag around it had the stamped date of June 30th 2017 on it. If you zoom in and look carefully you can see it.. I looked at the other ones and they had the same 9-13 sticker on it. The last one I looked at they had put the 9-13 sticker over the June 30th, so just the 2017 was showing. I took a picture of all them so I could show you. This is not okay with me as a customer and as someone who works in retail and food. I will be sending the photos to Hostess as well, as I believe they need to know what is being done with their food products. I normally do not write and complain, however the product looked really dry and old, and I think it is terrible to try and sell expired food.

Thank you
Teri B
McMinnville OR
teri.[protected]@comcast.net

We was refused service could not buy anything by angelina and angelina lets her husband stand behind the register with her and let’s him get free stuff and drinks and Angie came out of the store cussing all her customers and told everyone to leave and the restroom is nasty and dirty and blood on the wall and they let drug deals go down in the parking lot I do not appreciate the rude employees at the circl k in Mount Pleasant NC

I have an 100oz cup of circle k have been getting refills for about a year and a half for .79 cents today I went in to the same store and I was told it would cost me $2.00 to fill it up. I don't understand when did this change. On the window it even says any size drink .79 cents. I can give you more details. Store address 1255 Ashland Ave Louisville KY phone number [protected] manager was a heavyset blonde and cashier was a grey haired older lady..the cashier wouldn't honor the price and called for the manager said I was supposed to pay a different price but I have never paid anything more than .79 cents.

Went to the valero 8839 sw loop 410, in San Antonio. My husband and I walk in the store he was going to put gas and i needed to go to the restroom.While i was walking out the restroom i slap and fell by the trash can i look down and notice i have feel from a purple drink that was spilled on the floor. I was upset of what happened ask an employee to mop up the spill..I did call right away to make a report but they said if they can call me back because they were busy. Its been 2 weeks from the incident my ankle and the soft tissue from the bottom of my ankle is still hurting me. At night I feel pinching and the inside and something wanting to come out I think I hit a nerve.. all I ask is for Circle K to at least help me with medical attention.. been getting the runaround for the past 2 weeks. Someone finally decided to call me today name brat from the circle claims department and try to deny everything I just would like for y'all to watch the whole video the way I fell and after I fell the employees cleaned up the spill

Lack of help then she lied to me about giving me my pin number to my prepaid card she read the numbers of my reciept and wrote them down inatead of looking up on computer i got home and it was wrong, i called and the other worker said she left she was in a hurry? Now i am screwd her lie cost me more then $12 your store i am a big fan of just hate that she did not care about my problem page plus told me she could of got the info off computer with my recipt.

This was at the store on vanburan an wood in riverside ca I was buying a pack of wraps an then walked out an got in to my car an was leaving then jasmine came out to the door an tell me she wasn't going to sell me anything anymore cue I bought them for some one lets I teen walked back in the store an said excuse me what did you say an she again caused me of buying them for someone lets the car next to mine was my co workers car an he offered me a bread stick from ill ceases an I said no thanks jasmine was watching me get in my car I'm an upset about this I did say seaming about your back [censor] cue I am tired of going to a local store that I go to every day an she has multiple time over charged me for things an has given me problems an has never carded me for beer cigars or wraps an I would like some one to look at the cameras from footage of tonight an do something about the situating with her my phone number is [protected] an my name is Kayla

My son was at your store located Main St Martinsville IN Thursday morning 08/03 when we left his car would not start. I went to pick him up and I asked him if he told the person working that it wouldn't start and that we'd be back to get it. He said he did she even went outside and, looked at it to make sure it wasn't blocking a dumpster. He told her we'd be back in a few days to get it. She told him it was fine. He works Monday through Saturday. So today my husband goes to see if he can get it to run and it's been towed. I am very upset that this woman told my son it was ok to sit there and then tells my husband she told my son she told him he had to have it picked up Friday. I picked him up that morning if thats what she would've said he would have told me since he knew my husband would be the one going to get it. Now we have to pay a tow bill last visit to that store and i will plaster your compassion on Facebook

I visited circle k in castle hayne nc last week and was shocked by the behavior of the manager there. Her name is Mary. While in the store with my children she was heard completely bad mouthing her staff and the company. She was very rude while waiting to be rung up, which I had to wait for because she was talking to another employee. I have gone to many circle k's as I travel a lot for business and this one was awful. I will not patronize this store or the one in Belville for the same reason. So sad