Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

NJ Transit

Posted: Jun 19, 2017 by    

bus drivers not helping with luggage

Complaint Rating:  0 % with 0 votes
0% 0
1
On Sunday June 18th, I took a 6:30pm bus from Port Athority to Toms River, NJ. The lazy bus driver refused to put any suit cases in the underlying compartments. When we arrived at the bus depot my suit case was pushed so far back in the compartment, I could not reach it. I have a very bad back and could not climb in. I asked for help from the bus driver and he said he doesn't touch luggage. Thank God for a passenger, who had to be in his late 70s, felt sorry for me cause I couldnt help myself. He climbed in and got his luggage and mine. This was utterly disgraceful! This is the first time I've ever experienced this with a bus driver. All others were always helpful with luggage. Perhaps this driver needs some serious customer service training. If a passenger gets hurt climbing in luggage bays, NJ Transit will deal with lawsuits !
Complaint comments Comments (0) Complaint country United States Complaint category Public Transportation & Taxi

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

NJ Transit Logo NJ Transit
Customer Care Service
One Penn Plaza East
Newark
New Jersey
United States - 07105- 2246
+1 888 847 XXXX
View Full Information
Contact Us
bdomains.com
     

Reply to

Send