Nitro pdf / Nitro PDF doesn't work, no support, no phone number
I rarely have a problem with software and I think this is the only software that I was so disappointed with that I had to write up a complaint about it. But it simply would not run on my computer (Windows XP Laptop). It will run once when it’s installed but after that, every time I try to open it, it gives an error and just closes. If it’s reinstalled it will run once and then die again, over and over again. I don’t know how many times I retried it with different versions and different ways, cleaning out everything from the system. It was a nightmare.
The only thing worse than a computer not running is when you pay extra for the premium support only to find that what you paid for was the ability to send them an email. In what universe is premium paid support, just send me an email. That’s why I absolutely had to say something about this. It’ll probably never get read or make any difference but you can't get your money back, you can't make it work, and you can’t get any support. The combination is awful, and when you call the company they don’t care in the slightest.