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I have a serious problem with a Nissan Murano that I brought from a Lichtenburg/Mafikeng dealership in January 2006. I have had problems with the Dealership, presented same to Nissan South Africa but my complaints have fell onto deaf ears. My car has had engine problems and lately radiator problems and since July 2007 I have driven my car for 2weeks only in November. I have communique that I need to share with you in detail to show you that Nissan is no more Shift Expectations but ### Expectations. No respect for customer/consumer rights!
We deal with IC nissan in kempton park gauteng. The lady judy govender are very dis respectful, artogant, rude in dealing with us as a cleaning company, i spoke to the manager who said he is busy and referred me to the workshop manager, the manager refused to give me details to escalat our problem, we service our company car there but judy is rude to my staff and to me as a business owner, she has no customer care and management are running away in dealing with the issue we will not go there again. Nor will we buy a nissan vehicle again for the company she lies and will even say we are not technical, she is very busy and there is a staff shortage and she has a lot of work to do we are going to refer this issue to the ombids man to make a ruling on what happened to the vehicles engine and to get an independent person to check as we were told there are no guarantee on a job of 16-000 on the engine that broke again after 2 months and a new engine must be put in theresa clase. theresa@tovcleaning.co.za and the manager at this branch is not interested at all to listen to the problem nor to assist in the matter
I bought a new vehicle which Nissan Atlantis or Nissan South Africa can't solve to date I asked for the vehicle to be replaced or refunded .Atlantis Nissan told me it was a small problem and said "its a problem on the Np200 which the coil has a problem and its nothing major" ever since purchased the vehicle I have been travelling to Nissan back and forward which has been now more than 8 months and spoken to Nissan South Africa many of times still nothing is done, which I need a vehicle and now I don't have vehicle due to Nissan South Africa and Atlantis cant resolve the problems(cutting out and jerking ) with the Np200 .This Np200 has costed me more than anything else which Nissan South Africa is not paying me for time and petrol to take the vehicle up and down. I don't have a vehicle as Nissan south Africa requested it to be at the dealership it has been almost 3 weeks . If it was nothing major why am I suffering for more than 8 months with a new vehicle which Nissan Keep testing it by driving it around and nothing is resolve or isn't replaced . I will never recommend a Nissan to Anyone due to the problems with a new vehicle I have been having and suffering far to long .
accident and no airbags
accident and no airbags with Tiida nissan