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Nissan Motor Acceptance Corp / customer service

1 Dallas, TX, United States

I always thought AT&T had the worst customer service but I believe NMAC has them beat. I have tried for 6 days to reach them by phone. I have been on hold for hours during these days. I tried to initiate a chat -- no luck. I tried to email NNA and did receive a reply but when I replied the email was returned as undeliverable. I find it difficult to believe that a huge company like Nissan would allow NMAC to treat its customers this way. I purchased a car in September and have never received any correspondence from them related to my purchase except for an initial acknowledgement of the purchase . It was easy to dump AT&T, I just switched carriers when Verizon got the iPhone. But I purchased a Nissan and I will be stuck with it for a while. I will NEVER purchase another one though. I intend to tell everyone I know how horrible the customer service at NISSAN is.

Re
Jan 4, 2016

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