Nile Engineering Co - Fiat Uno / Warranty is just a useless piece of paper!
My wife Dr. Manal Ahmed Mofid had Brought Her car Uno at 5/2006 from Nile Engineering Co.
At first there was a big mistake from the Nile engineering company (Nile Auto) which is a branch from Omatra Egypt in registration papers and chassis number which was discovered accidentally by me and caused great trouble to my wife, and the answer of company is just Sorry.
Second, at 5000 KM 7/12/2006 at the time of first regular service I complaint from the clutch and it was said by the company service center "it was fixed", at 22/01/2007 6200 KM (8 months after buying the car) the car stopped suddenly at road, it was transferred by me to service center of Nile Auto ,where they said "oh its the clutch group" "it should be replaced" I asked about the cause "they said we think its a bad use". BAD USE after 6000 km (8 months)!!!!!.
I said that I complained from it previously were they did nothing, they Said " ITS NOT OUR PROBLEM".
Sir there was a very bad handling with me from Nile auto, bad customer service answer, even when I called Mr. Alaa in Omatra Egypt, No answer. Really, they don't respect their customers.
Is it my mistake to buy Fiat, my mistake to complain from thing in my car at 5000 km which was done nothing for it by company.
What about the warranty is it just a useless paper from Fiat???
I know well that Fiat is a respectable company (my previous two cars were fiat regata 85S,clutch group was replaced twice in 20 years). But this will the last one.