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1.4 1027 Reviews

Nike Complaints Summary

96 Resolved
930 Unresolved
Our verdict: If considering services from Nike with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Nike reviews & complaints 1027

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Newest Nike reviews & complaints

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A
5:36 pm EDT

Nike intellectual property stolen... need answers

Hello... I really don't know if this will. Do. Any good.. And for real you may not care... But I figured i'd start here going through the proper channels.
Gerry erasme turned a deaf ear to me and now my concept is making money for nike.. And i'm trying to understand why steal an idea. If any interest contact me at [protected]. Ask for nick... Or better yet google
Mrhotflavaz... Gerry knows me...

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8:09 am EDT
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Nike holes pop through

I have two pairs of Nike sneakers with the mesh top (hard to find anything but these days) and the first pair both toes popped a hole through within six months or less, I love the shoes, they are super comfortable, so I bought another pair. Same thing is happening again, one toe is already popped through! I keep my toenails trimmed and they are my correct size.
I paid a lot of money for these shoes, and I feel it's not fair for this to happen within a short period of time. My 2nd pair is less than 6 months old and they are not worn every day.

Can you help with this? Replace? Refund?😕
Thank you, Kathleen

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2:07 am EDT
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Nike need for a fraud department, submission location

I received dozens of emails claiming I purchased items. Emails are all different names and addresses. Yet you as a company doesn't have or care about fraud, spoofing, or spam. You don't have a help center other than a phone; and given my location in Afghanistan, a phone isn't that easy to use. Does there need to be a social media outcry to lower your stock values for you to care?

I am definitely not "sherman" and I am definitely not even in the USA. See attached copies of Emails

V/R, Edward Dubay
SFC/ US Army
Afghanistan

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10:57 am EDT

Nike nike.com

I order a shoe size 10 they sent me size 10.5.I called and let them know, they didn't have any more sizes left. when the shoe came in I open the box to try them out and the shoe has defect on it. so now I don't even get to wear the shoe I have to send the shoe back. the one shoe i been wanting since September and Nike can't do nothing about it. Not even a little discount on my next order or nothing. Bad business

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J
11:02 am EST

Nike my nike footwear sneakers.

I purchased a pair of Nike Air sneakers for my work, Cardiac Interventionalist in Florida.
I have had these sneakers longer than the store allows for a return, HOWEVER, less than 2 months. The stitches on the side of the shoe came apart. This is my second pair that came apart and this time instead of just getting another pair, I thought I would send in photos and a note of complaints.
I stand a lot doing cardiac procedures in the Operating rooms, I need the comfort of Nike Air and the support of the crosstrainers.
Please help in this matter. My colleagues are very surprised and disappointed to see this quality or lack of in a Nike product.
Here is my contact information.
[protected]@gmail.com
Gerald Grabowski MD
[protected]

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2:54 am EST
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Nike nike air overhead colour back hoodie

i buy alot of nike clothes and spend alot of money on them at jd sports in blackburn, lancashir and the latest tracksuit i bouhgt has started to split and peel on the front after 3 cold washes on 30 degrees, i think the quality needs improving for the price we have to pay this should not happen on the 3rd wash, from now on i am not going to buy anymore nike clothes due to the quality of them.

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8:23 am EST
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Nike air monarch

Sirs,
The last two pair of shoes I purchased have had issues with the sole coming lose from the heal area of the shoe and I am on my third pair.
Can anything be done like replacements or credit be sent? These were air monarch type size 10 standard width D. Please let me know your expected resolution to my problem.

Thanks,
David Ferriell
724 US route 35 W
Eaton, OH [protected]

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5:21 pm EST

Nike nike olympic commercial

Why would NIKE need to make a commercial about the incredible hard work and success of athlethes with an orgasmic overtone.. from crescendoed breathing, held vocal release to finished deep breathing with a final satisfying exhale? All because "Air moves me"? To what? A poor adult pun I'm not impressed with that demoralizes your company.
I unfortunately understand sex sells, but to have to listen to NIKE's version of orgasm is inappropriate for young Olympic viewers, or any of us that feels like we're in someone's bedroom.
Where is the cheering for our athletes? The things that make our kids want to give it there best? By buying NIKE "I too can be great".. twisted minds with no regard for decency. Done supporting NIKE

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8:40 am EST

Nike my order is not reached at my home

I was ordered Nike tubular shoes rs 1420 by credit card. my order no is [protected]. ordered date 31.01.2018. I was delivery will reach at your home in 10 -15 days BT my order is not reached at maah home please tell me the contact no of seller which I can contact. my contact no is [protected]. please help me bcz I need maah shoes as soon as possible at my home. humble rqst t you.

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3:35 am EST
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Nike sneakers

My 11 year old son worked hard to earn a pair of sneakers he wanted. On Jan 15 2018 we went to get them and buy. After going to three different stores to find an available pair at kids footlocker, he was beyond excited. A few weeks later they became discolored and the soles are coming off. He is upset that the shoes he got only last less than a month. 110$ dollar sneakers lasted less than a month, I'm in shock. This has made me completely sick to my stomach.

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3:14 pm EST
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Nike youth sweatpants ripped

I bought a pair of the Nike Dri-fit sweatpants from Academy as a Christmas present for my daughter. She has only worn them three times and there is already holes ripping in the knees. I am very disappoint. This was the first time I had bought the Nike brand dri-fit pants as I normally buy Under Armour or GapFit, both of which have never gotten holes in them. I would like to be given either a refund or gift certificate to possibly try another pair. I would love for my daughter to be able to wear the Nike brand clothes since she only wears athletic clothes, but if this is the quality I think I will just stick to what last, UA and Gap. I have attached pictures of the pants and the holes.

I request a refund or exchange.

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M
3:16 am EST

Nike bad quality manufacture fault

I both pair of Nikes for myself and my daughter. To me Nike have always been the best brand regarding sneakers running's sneakers and because It is the best quality ever. I look at my Nike which I both a few weeks ago, there is glue and the sneaker is pulling apart already and I only had it once 3 times I am very sad because I love the sneaker that I got for myself but the quality look very bad I am thinking it is a manufacture fault because myself and my kids never experience such bad quality of sneakers with Nike ever. When I both the sneaker I could not see anything wrong but I only notice the fault when I started wearing my sneakers I am very sad My email is [protected]@telesure.co.za

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10:49 am EST
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Nike jordan flight club 91 black/gold colorway

I ordered the Jordan Flight Club 91 Black/Gold sneakers from Nike.com and they sent me the wrong color. When I opened up the box they were the Red/White colorway sneakers. The Black/Gold sneakers I wanted were sold out right away so there was no way that I could have retrieved the particular item I originally wanted. There is no way that I would wear red shoes because the city I live in I was shot at for wearing red... My guess is that one of the employees sent me the wrong color on purpose so they could keep the shoes for their self because the shoes were selling fast. They must have some really dishonest folks working for their warehouse. I was really pissed off because I bought these shoes for my birthday and I work very hard for my money. I can't believe that the official Nike.com website would pull these type of antics, the whole thing seemed fishy the way the reciept was printed.

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10:11 am EST
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Nike kyrie 3

Red basketball shoe leather with suede my son wore the shoe one time playing basketball and the suede on inner and outer of the shoe ripped loose from the soul bought the shoe at Villa their return policy is if you wear the shoe now it's between you and that shoe manufacturer returned the shoe to Nike in Memphis Tennessee person who assessed the shoe determined that some kind of friction to the outside of the shoe caused the suede to rip from the soul - I asked what outside friction meant and the example given was someone could have continuously stepped on his foot as he was playing which caused the suede to break loose from the soul - really maybe in reality suede is too fine of a leather to be part of a basketball shoe

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4:49 pm EST

Nike labron james solider

I also brought a pair of the Labron James solider basketball shoes for my 8 year old son for Christmas. The second strap on the left shoe comes undone every time he wears them. There has to be a fix for these because I have seen these same complaint all over the Internet but no solution. I don't want to remove the strap and I have returned it twice. He loves the shoes so much that he will wear them anyway. I am just afraid for his safety if the strap comes undone and he falls.

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8:12 am EST

Nike kd 10 chrome sneakers

My son purchased these sneakers twice! The first pair he had, the bottom peeled off. The second pair he now has, the bubbles popped. Both pairs were purchased within the last 2 months. He paid $150.00 for these at Champs. He attempted to return them to Champs and was told he needed to mail to Nike with receipt. He no longer has the receipt, and also, I do not feel that he should have to take his time to do this. The is obviously a very cheaply made sneaker and not worth the $150.00. I expect a full refund for this purchase as this is a product defect and he does not want another pair of these.

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1:53 pm EST
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Nike jordan 6 hat mvp

I recently purchased the jordan 6 mvp hat at Lebanon TN Nike Clearance store. My fiancé and I love this store and have been to the store many times and have always had an amazing time! This last trip the employee forgot to take security tab off the hat. I called and spoke with the manager Dan. He stated that the device had no ink and would come right off. I told him thanks and I would do it when I got off work that evening. I came home and tried and next think I know blue dye/ink has exploded. I have know called the store and Dan stated that it's not possible. I'm done here are the attached photos.

John Springer. Huntsville al 35806

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1:20 pm EST
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Nike lebron nike strap shoes

I purchased my 6 year old a pair of the Lebron Nike with the strap as well. The second strap will not stay strapped. I even tried cris-crossing them to get a better result in the straps staying closed. My son loves his shoes and will be his choice of shoes to wear everyday. I've had no success in getting the issue resolved with footlocker, but the rep stated they were working on a response from corporate because it is a known issue.
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8:09 pm EST
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Nike tv commercial

As a lifetime hockey fan, coach, parent I do not understand Nike's rational with the TV commercial ultimately stating "PLAY LESS NICE".
What kind of message sends this to all the young viewers/hockey payers and their respective coaches who put gamemanship/sportsman ship at the very top of their list.
There is enough violence in this world and in hockey and here Nike proudly proclaims it is perfectly ok to play less nice.
Not in my world ! shame on Nike

PS I am 70 yrs old, not involved in team sport anymore but this add just crossed the line

Read full review of Nike and 5 comments
Update by walter weddepohl
Dec 29, 2017 8:11 pm EST

for your consideration

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S
Sports fan 2018
, CA
Jan 28, 2018 8:22 pm EST
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This ad is not what I would expect of Nike, it’s a poor message to our youth who are already exposed to so much violence and aggression. Shame on you Nike.

D
D
Don MacGillivary
, CA
Jan 05, 2018 7:51 pm EST
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Everyone is missing the point of this commercial. It is showing how polite, nice, congenial, and all around great guys hockey players are as people in
every day life away from the rink. Canadians who play hockey, an aggressive, physical game, play the game aggressively and physically when their skates hit the ice. I believe Nike hit this commercial out of the park with summing up what a Canadian hockey player is. There is a reason why Canada is the premiere hockey nation in the world, and Nike literally tells you why in a 30 second commercial. Well done!

If you have never played the game at a competitive level, it would be harder to understand this concept I concede.

P
P
pobarjenkins
Minneapolis, US
Jan 04, 2018 7:33 pm EST
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"I am 70 yrs old, not involved in team sport anymore"

I don't think you're their target audience.

D
D
Dlm24
, US
Jan 04, 2018 7:14 pm EST

This is a terrible commercial, I'll never buy another nike product after seeing this. What a stupid campaign, fire whoever pitched it!

D
D
Dianne Everitt
, CA
Jan 02, 2018 3:13 pm EST

I agree with the above comments. My children and I thought that maybe this was an ad for Adidas against Nike (as we had seen the Nike logo and knew Nike had some place in the commercial), but no, it's an ad FOR Nike. We thought, "Oh, it's Adidas or some other brand putting down Nike." The commercial is absolutely awful and my four children all say that it's awful. They are totally unimpressed and say, "Nike must be saying that the message is that you have to be a [censor] to pursue your sport, that you have to be a [censor] to choose Nike." I'm surprised that Nike could have thought that this ad was in any way positive for their products. Shame on Nike is right.

ComplaintsBoard
S
4:59 am EST

Nike customer service

Today I went shopping at Parramatta westfields I'm Sydney. I walked in to Myers, where there was a Nike stand, where they were selling nike products. I wanted to buy an all black nike shoes. I asked the worker there if she had a size 9. She said yes I do. She brought it to me. I tired it, I could tell that it was worn before, I asked her "can I get a new pair please" furiously she said screemed at "NO YOU CAN'T, stop being so cheap and buy it" everybody I'm that store stoped and looked at me, I have never been so embarrassed. I was so angry, I wanted cry, never been so humiliated. After another worker asked "what's wrong?" And another worker who was of an Asian background - approximately 5 foot tall yelled "he just wants a discount, his talking [censor]" I could not believe my eyes and ears, this has been the worst customer service I have ever received. I was humiliated in front of my girlfriend and all the shoppers of Myers. The most heart breaking part about this is, that this horrific experience was at Nike, the most reputable brand, I brand not only I but all my family and friends have worn for almost our entire life.

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Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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