SUBMIT A COMPLAINT

Nike / nike overplay viii sole breakage 3 pairs!

United States

Dear Nike,

I am a very loyal long-term customer, and am generally very content with my Nike sports gear. However, over the past 6 months, I have had a failure on 3 pairs of Men's Nike Overplay VIII shoes: the outside sole on the left shoe has cracked and broken on each pair. (I like the Overplay line because of the slightly larger "footbox" that fits me very well) On the first pair, when it cracked, after about 4 hours of court time, I thought it was just a fluke, and went back to Dick's Sporting goods and just bought another pair of the exact same shoe. After the 2nd pair cracked, I went back to Dick's Sporting to see if they would replace them (3 weeks old), but they would not accommodate me. I then purchased a 3rd pair, which have now also just come apart. I am a 55 year old, 180 lb man, who spends a couple hours a week on the court to stay fit. These shoes should last more than a couple of months. Subsequently, I purchased the later versions of the "Overplay", and see that the sole has been re-designed. Can you accommodate me with a couple pair of replacement shoes? Men's 10.5, in Black. I have attached photos of the defect for your reference. Thank You, Mike at [protected]@outlook.com

Nike
Nike
Nike
Nike

Mi
Oct 16, 2017

Post your comment