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1.4 1027 Reviews

Nike Complaints Summary

96 Resolved
930 Unresolved
Our verdict: If considering services from Nike with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Nike reviews & complaints 1027

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Newest Nike reviews & complaints

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3:51 pm EDT
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Nike the quality of nike cleats

I bought my son the newest and supposedly the best Nike cleats force savage black in size 12 US UPC [protected] the inside arch seams on the outside of shoes have ripped out and there is no longer any support there. We are very disappointed in the quality of these expensive cleats and would appreciate a replacement pair.
Susan Bailey
3267 260th Ave
Boyd, mn 56218

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11:56 am EDT

Nike nike lebron soldier 11 'court general' boys sneakers

I bought the shoes for school on 7/7/18 my son started school on 8/27/18 and by the first day of school the velcro didnt stick and now not even a month thru school year we had to buy him new shoes. I am just very upset cause they were expensive and for them not to even last a month. I had always liked nike this has being the only item that its not to NIKE's standards just wanted to let u guys know. Thank you Violeta Gonzalez

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11:39 am EDT
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Nike your ceo / fool / unethical behavior

Recently, the apparent mental pygmy running your company decided hiring an inept pile of garbage like colin kaepernick to represent your brand was a good idea. It wasn't. Your good for nothing, liberal pile of dog [censored] ceo has made it perfectly clear that nike sides with those who care nothing for this great nation of ours - nothing!
Kaepernick sacrificed nothing... Not a mother [censored]ing thing. You want to see sacrifice? Visit arlington national cemetery. That is where you will find sacrifice!

Pray to your god mark parker. Pray that you and tens of millions of patriots like me never meet you face to face, pray hard.

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10:44 pm EDT
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Nike nike running shoe. sold and recommended wrong fit.

With returning a pair of faulty Nike Lunarepic low flyknit runners (size 10) i was recommended swapping with the nike zoom vomero 13 (also size 10), after returning home with the shoes to exercise, almost rolling my ankle i realized they were too big for my feet and i was recommended the wrong size. I'm not sure as to why this is as the previous shoes i owned were the same size. When i was sold the first pair of shoes i was recommended a size 10 as they were a smaller fit, usually i am a size 9. With the 2nd replacement pair being recommended being a size 10 too, why do they not fit my feet? Are the shoes different designs with slightly different sizing? if so then this should be told to the consumer. I tried returning my shoes to the Nike Wollongong store and was refused a replacement for a smaller size because i had already worn them BUT i did not know they were too big until i wore them to exercise, almost seriously damaging my ankle. I am very disappointed with the staff at Nike, they did not advise me on the right shoe and now i am without a pair of runners.

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12:40 pm EDT
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Nike shoes

I just purchased these shoes (pictures attached) for my son less than 2 weeks ago for the new school year. They already have a tear in them. We are disappointed with the quality - we are a NIKE family - and now I'm unsure if we would purchase NIKE again.
I would appreciate either a refund or a new pair of shoes (men's size 9 1/2).
We purchased them from Sports Check in Brandon MB Canada - where we always shop for shoes. I did not talk to them - as I've noted that they seem to defer customer complaints to the Company.
Regards,
Lorraine Lockhart

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12:38 pm EDT
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Nike nike ads featuring kaepernick

Our American flag is a symbol of our shared values as Americans. It and our national anthem are the key symbols of our national unity. They must be respected in order to foster respect for our values and unite as a nation, despite the fact that many of us were not even born here and have strong cultural ties to other countries.

To feature in your ads a man that has used our flag to advance before an audience of millions around the world his personal agenda of complaints is absolutely shocking and wrong. You have lost our family as investors and as excellent customers. You owe Americans an apology.

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3:04 pm EDT

Nike advertising

I am ashamed of Nike for its recent ad campaign endorsing an NFL player kneeling during the national anthem. Especially referring to his "sacrifice ". When a football player sacrifices his life for our freedom it will be OK to use that word in relation to our national anthem. When freedom to be disrespectful to your country is highly insulting and denigrating to our military who have sacrificed then is the time to consider not rewarding such disrespect. I will never purchase a Nike product again and I will destroy the Nike products I have. I am too ashamed to be associated with Nike.

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Dennis JAMES Moore
, US
Sep 14, 2018 3:09 pm EDT

I have worn nothing but Nike air max shoes since the 1970s I was looking to buy a new pair when I heard about the "colon"Kaepernick add I have held off buying anything Nike If the add airs I will never buy another Nike product! are you all IDIOTS what an ignorant idea I stand up for our National Anthem, Our Flag, and Our Veterans you should too! WHAT A DISGRACE!

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10:43 pm EDT
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Nike serena williams

I wish that Nike would drop your sponsorship of Serena Williams. Her meltdown during the 2018 US Open Final this past weekend was beyond disgraceful, completely unprofessional, and totally unsportsmanlike. She completely ruined the victory for her opponent. This is not the first time Serena crossed the line and behaved poorly. She is not a role model for athletes. She does not deserve to be sponsored by Nike. It's never too late to do the right thing. #dropserena

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7:53 pm EDT
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Nike air max

I bought nike air max sequent2. 3 months ago I do not have my receipt paid over $120 for them my right shoe blew out a friend of mine had the same problem same side I love nike shoes this is the first problem I've had. store in pier park Panama city Florida would NOT exchange for a different pair please do something your shoes are comfortable thank you and God bless Shane

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6:56 pm EDT

Nike ads of kaepernick!!!

Nike has now confirmed that it is the subversive entity to America's values by making Kaepernick the new face of nike, he is a manufactured political thug with no constitution who is not good enough to play in the NFL! I thought nike only embraced winners in their respective sports? But nike has now embraced their pathetic hyper-political stance and have replaced winners with worthless thugs whose only wanton desire is to desecrate and disrespect our flag and our country! Choosing an absolute imbecile like Kaepernick who REFUSED TO VOTE only further galvanizes our right as American's
right to boycott nike!

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Jane212
, US
Sep 12, 2018 6:44 am EDT

Kaepernick Is a embarrassment to any athlete I heard about this advisement just as I was to shop for new workout clothes and decided against it.

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1:40 pm EDT
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Nike nike sportswatch gps

I have a Nike Sportswatch GPS and see that the model has been discontinued and is no longer supported.

I have loved this watch and feel really upset and let down by NIKE

What can NIKE do to help me move into a new model ?

I invested the money in the sports watch in good faith and would like to be offered an alternative solution/offer/watch - if i am to continue to support and recommend the brand.

Live in New Zealand.

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10:31 am EDT
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Nike nike wear

Any company that would cause anymore division in this country than we already have which ultimately causes more anger and rage is not a company I can support! I have always LOVED your products and have bought them for my entire family of 6 as well as friends and loved ones on holidays and birthdays. I will no longer be buying your product! Hope you can see fit to change your mind on this issue and choose instead to bring our country together by creating a new ad campaign doing just that!

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5:14 pm EDT

Nike kaepernick ad

The message of the add would be have been valuable had you chosen ANY other athlete or person to deliver it. To have a man who disrespects our law enforcement and the American flag deliver it and then to have the flag waving behind him in the add, could not be more insulting. I was happy to return over $700 dollars worth of Nike products yesterday. Moving forward, IF my family has a choice, we will NOT choose Nike.

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5:02 pm EDT
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Nike nike air max 2017 womens size 7

I was at the store shopping when I felt as I had stepped on something which was causing me to walk side ways it felt like, I looked to see under my shoes and saw nothing had gotten stuck to the bottom. After looking multiple times i figured out that the bubble (air) on the sole had popped which was causing me to walk sideways. I'm not asking that i get a new pair of shoes but i would like to get them fixed as i love using them to run and exercise and have not had them long. PLEASE HELP?

Leslie Maritza Arenas
[protected]
[protected]@conusinterstate.com

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9:28 am EDT
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Nike id cleats

we had id soccer cleats made and waited 4 weeks got them and within 5 days the bottoms fell off - had to fight with Nike to get a replacement pair that I had to pay for but they will reimburse me for the pair I have to return since the bottom is off. No special discount or im so sorry you spend a lot of money with us we will replace the pair for free nothing. horrible customer service.

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8:45 am EDT

Nike customer service on fraud charges

on 8/1 a fraudulent charge of 310.29 was on my bank account and I called Nike customer service to report an unauthorized use of my card by someone other than me. They took my email address and said to expect to be contacted by their payment review people within 10 BUSINESS days. Those days passed and no contact. So I called again and again they took my information and said they would mark my request as urgent since no one contacted me. Still I have had no contact from anyone from the company to resolve the issue with the unauthorized use of my card. I want them to follow-up and refund my money since I didn't make the purchase and they should figure out who made a purchase using the stolen card number. I guess they don't really care. They got their money from my bank. I could say I shouldn't have used my bank card to make a purchase BUT I DIDN'T! SOMEONE STOLE MY CARD NUMBER AND USED IT TO PURCHASE FROM NIKE. They don't care to make it right with me. Be wary. They say they care but it is all lip service. Just like their ad campaign.

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3:56 pm EDT
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Nike ad campaign with colin kaepernick

It is a disgrace to the American working person that you would choose him for your 30 yr ad campaign for Just Do It. He has disgragraced our national anthem and all it stands for. So now you have in essence done the same thing. He chose the wrong platform to air his concern...our national anthem was not the time or place for that. Shame on you Nike for signing him to your campaign. As for me and my hard earned American dollar it will no longer be spent with Nike. I know many hard working Americans that are following suit!

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Jody Bedgood
, US
Sep 12, 2018 7:42 pm EDT

1, 400 people have been shot in Chicago alone this year and the vast majority is blacks shooting other blacks, but no one cares. How big of a hypocrite can you be. At least we now know that Nike is an anti American company who hates white Americans.

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@srscott
, US
Sep 11, 2018 3:52 pm EDT
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Yep abt as much as you far right Fox News watching Republicans love taking it up the a$s then running around pretending to be this happy devout Christians & faithful husbands but catching No strings attached loads every week! You can’t even own the fact that the “[censored]” you call President lied to you dummies...”Mexico paying for the wall”...[censored] lie..yo [censored] will be paying for it, improving trade relations...guessing your redneck poor [censored] has not purchased a new car or truck this year...cost of all metal imports increased...but I’d surmise you still have that 1996 Ford F-150 with rust around the wheel wells and a confederate flag sticking in the rear window!

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@srscott
, US
Sep 11, 2018 9:13 am EDT
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You backwoods, white supremacy supporting idiots are so damn brain washed! Collins’ decision to kneel during the “modified abbreviated version” of the National Anthem had absolutely nothing to with our military! His rightful “law” given right to freedom of speech and expression has everything to do with social injustice in this Country. The same Country, I’m sure you; like the “Orange Faced 1st Russian President of the United States” claim to be in support of making great again...

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Edgar Newell
, US
Sep 10, 2018 1:39 pm EDT

You should be ashamed of yourself concerning the idiot you have chosen to represent you. You people dislike our country so much I wish you would leave today.

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Linda Lineberger Ensor
, US
Sep 09, 2018 4:45 pm EDT

I disagree with your argument: in kneeling during the national anthem, Colin Kaepernick is NOT showing disrespect to the military. In other words, our flag does not represent our military--it represents the diverse people living in this country, many of whom have been badly treated by law enforcement officers and political figures. For Colin Kaepernick to continue to do this in the face of the virulent and bigoted responses he has received shows that he is truly strong emotionally and morally. Nike is acknowledging this in the company's decision to use him as one of their spokespeople. Read this piece if you want to see another side of this issue: http://www.latimes.com/sports/nfl/la-sp-colin-kaepernick-green-beret-20160902-snap-htmlstory.html

Check out the history of this issue here: https://www.snopes.com/fact-check/nfl-sideline-anthem/

By the way, the NFL is not part of the military, and it is not controlled by our government. Nike is in the same situation. Professional football players

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9:34 am EDT

Nike commercial

I am writing in response to your new commercial showcasing Colin Kaepernick, I am floored by the lack of respect you have given our service members! All he has sacrificed is money, not a limb, a loved one or a life! How about you be part of the solution and bring people together not enhance the problem by further separating people! Encourage people to go back to their schools and talk to students support teachers and encourage tolerance! Put your money and power into encouraging us to believe in each other instead of posing us against one another! JUST DO IT!

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5:35 pm EDT

Nike kaepernick ad

Obviously, your more interested in social appearance than business. It's constitutionally wrong to protest on company time. As an employee. You cannot protest during the course of your job. Look it up. Football is about entertainment, a relief from day to day struggles. Because of your political social attempt to sway the viewing public, I'll not be making any futher purchases from your company.

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5:28 pm EDT

Nike marketing

I just watched the Kapernick ad and will not be purchasing any further nike products from a company that supports this type of action and decisiveness in what was a great sport. I want to support companies that supply a good product and give good servic. I an age of political turmoil anyhow, just play the game. I is really unfortunate to watch. This is going to make me get rid of my kids stuff with Nike as well as any that I have myself. Just make a good product.

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Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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