Nicholas Financial — Customer Service
This company recently financed my vehicle. They failed to send out my payment statement until the week that it was due, so since I WORK for a living, I sat down to pay my bills at the end of the week and mailed it out, where they rec'd it 2 days late...2 days! I had harassing phone calls from the starting the day it was due and the reps there are extremely rude and treat you like you don't intend to pay.See the Top 10 Worst Complaints in Ocala, FL
Then, when I allowed the person to take the payment over the phone and return the mailed check to me, she posted the account numbers incorrectly (reading them off of the last check she had taken from me, not me giving her numbers over the phone) so the check was returned to them. The MANAGER called me and told me that I wrote them a bad check, which was completely false. She was snide and rude and made nasty comments. Upon realizing that it was THEIR mistake, she would NOT apologize, merely stated that she'd put a note on my account that it wasn't my fault. She still didn't feel that she owed me an apology for being nasty and accusing me of writing them a bad check!
Don't take a loan with Nicholas FInancial out of Ocala...you will be SORRY! They will harass you and treat you like you are trash, even if you are someone who does pay your bills!
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