This is what I sent to Nextel today:
Why does Nextel scam its customers? I was sold another line and another phone and changed my plan according to a nextel sales person's recommendation and informed at the time of the sales call (made TO me) that I would get a 50 dollar rebate on the phone (i265). I sent in the paperwork on time but it was denied nonetheless. Apparently, and I called him on this just to clarify at the time of said sales call, and although he reasured me everything was in order, the sales person lied. I will never speak highly of nextel or sprint again. In fact, as soon as my contract is up, I am gone. In fact, I will be looking into how to break your contract in much the same way you s!#t on me and mine. Good job treating a faithful, reliable customer so well! Come to think of it, you probably hardly even care. Hell, you are just a machine, and I am just another number in a cell phone universe of millions, billions and beyond. Whatever.