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Nextdaypets.com / The customer service is rude and they do not list their fees appropriately

1 United States Review updated:
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This site is horrible - The customer service is rude and they do not list their fees appropriately. Their links lead you to the wrong page and when you think you are purchasing one thing it is a completely different service and they do not want to offer a refund.

Ma
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Comments

  • Ne
      13th of Dec, 2010
    +1 Votes

    We are sorry you feel this way. Our fees are clearly stated before you create an account as well as our refund policy.

    The list of our fees can be found here: http://www.nextdaypets.com/assets/info/advertising/

    When you made your purchase on NextDayPets.com, you selected the checkbox stating you had read the 'terms of service, ' which covers our refund policy. Over 75, 000 people visit NextDayPets.com everyday and I can assure you links do not take you to incorrect pages and mislead you into purchasing something you did not agree to. The service you are purchasing is stated in bold text on the payment page where you enter your credit card information and is subject to your final approval before you submit the payment.

  • Lu
      9th of Aug, 2011
    0 Votes
    Nextdaypets.com - Worthless search ability that is not worth the money to upgrade
    Nextdaypets.com
    United States
    nextdaypets.com

    Worthless search ability that is not worth the money to upgrade. The sellers are not reviewed and the site is flawed beyond belief. Overall you'd be better off taking a $20 bill and burning it.

  • Ne
      10th of Aug, 2011
    0 Votes

    Luxine,

    What more search options would you like to see added to the advanced search feature on NextDayPets.com? Currently you can search using the following fields:

    Country
    State
    Dog breed
    Gender
    Price Range
    Keyword

    As we state before you create an account, the advertisers are not reviewed, however their identity is verified. You paid $5.95 to be able to search all listings, if we were to fly to every breeder that wished to advertise on NextDayPets.com, the fees would be MUCH higher than $5.95! The onus is on the buyer to make an informed decision before purchasing a puppy. We provide all the tips and resources for identifying a good dog breeder.

    We hope you choose to come back and take advantage of your upgraded membership.

    Thanks,
    NextDayPets.com

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