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Nextdaypets / Fraudulent activity

Annapolis, MD, United States Review updated:
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I have signed up for NextDayPets and paid $5. Everything was ok until they've started charging me every two weeks for who knows what. When I signed up I was aware I have to pay $5 for the service but there was nothing said about some extra fees.
Customer service never replied to my messages so I had to call my credit card company and ask them to block NextDayPets.
I do not recommend this company. I feel robbed and the bad thing is that there is no way to get a refund.

Va
Jul 26, 2016
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Comments

  • Ne
      Jul 26, 2016

    Hello Vanessa!

    If you emailed us, we would have responded to you. Please email [protected]@nextdaypets.com Puppy Match profiles can be free or upgraded. If you are being billed $5 biweekly, that is because you opted to upgrade your profile. This is stated in the Terms on the payment page.

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