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3.0 83 Reviews

Next Deal Shop Complaints Summary

42 Resolved
41 Unresolved
Our verdict: While Next Deal Shop has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Next Deal Shop reviews & complaints 83

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Newest Next Deal Shop reviews & complaints

ComplaintsBoard
T
4:54 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Next Deal Shop has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Next Deal Shop - Fake!! Avoid this horrible site!

If you are thinking of buying from NextDealShop then think again! This is a terrible website and they are not to be trusted. I bought my phone case over a month ago and it still is not here and I have no idea where my order is because I didn't get a tracking number. This website is a complete joke, they are horrible and fake! They should be out of busine...

Read full review of Next Deal Shop and 9 comments
ComplaintsBoard
T
5:32 am EST

Next Deal Shop I will not buy from nextdealshop again!

I have ordered LED lights from www.nextdealshop.com in October and still nothing! It is now December and I'm still waiting for my lights and when I contacted NextDealShop customer service they were not able to tell me why was it taking so long. I hope I'll get my lights soon because it's Christmas soon and I need those lights! I will not buy from this company ever again and will not recommend them to anyone!

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Bipp
, US
Dec 19, 2016 7:31 am EST

This company is NOT located in USA! Very deceptive representation on their web page and Facebook page. Delivery is iffy. Quality is iffy. Returns will cost you more in postage than it's worth. Avoid this company. Wish I had been more savvy, but at least I used PayPal so hopefully I can get my money back for undelivered/lost order and they don't have my credit card info.

ComplaintsBoard
M
5:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Next Deal Shop has left an official reply on this complaint.

Next Deal Shop order never received

I made my order over a month ago and never received it. Where is my order? These guys can't even tell me where it is and when will it arrive. I contacted NextDealShop to get some information regarding my order status and these guys were a total disaster. They said that my order was on its way but they had no idea where exactly it was! I'm so disappointed I did not check the reviews online before I placed my order. They refused to refund my money and said I need to be more patient.
I contacted PayPal and opened a dispute against these thieves. I don't want to wait any longer and I'm 100% sure they never shipped me anything. They stole my money and I want it back!

Read full review of Next Deal Shop and 46 comments
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Shelly Harrell
Hays, US
Jan 14, 2024 6:17 pm EST

I ordered on Dec 1 . Tracking said still in transit from China. Never recieved my order and have disputed it. Never will order from the company again.order # US [protected]

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Joyce Jetson
, US
Nov 20, 2022 3:26 pm EST

Purchased a reindeer head to go on fence outside it is a lot smaller than the photo and made of cardboard so it can’t go outside I want the returns adress for a full refund

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Louise Gibson
, US
Jan 20, 2020 5:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

i ordered Snow fall LED Lights they were $85.45 ordered them thru PayPal on jan3rd it said they shipped in 24hrs where are they?invoice id [protected].1 Transaction#34e87347wm1106513 need some answers.louisegibson492@yahoo.com

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earl weinstock
, US
Dec 25, 2019 7:00 am EST

Have not received product charged to Pay Pal. Invoice number c119362229043681
Transaction number 55h41256fk6555693w

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Kathleen G Ayers
, US
Dec 04, 2019 6:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

you have taken my money but have not received the product not even letting me know it is being processed I want the product or my money back please

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Thomas A. Bell
, US
Nov 17, 2019 11:53 pm EST

Have tried to call [protected] several times.

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Next Deal Shop
Kowloon, HK
Nov 22, 2019 3:24 am EST

Hello Thomas,

Thank you for your review.

I would like to inform you that it seems that the company that you are trying to reach is not us,

We do not have a monthly charge subscription and our contact number is not the one that you have provided.

However if you have placed an order with us we still want to assist you, you can always contact our customer service team by sending an email to info@nextdealshop.com

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Henrique Lacava Russo
, BR
Oct 14, 2019 5:56 am EDT

comprei um corretor de postura preto, black posture corrector, mas não serve o tamanho que veio e pequeno peso 1oo quilos portanto tem que ser do tamanho GG
gostaria de trocar o produto
fico no aguardo de sua instrução para troca
preciso também orientação para saber como faço o procedimento

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Henrique Lacava Russo
, BR
Oct 08, 2019 6:20 pm EDT

Troca de tamanho
comprei um corretor de postura peso 100 quilos e voces enviaram tamanho pequeno não consigo usar
preciso da troca

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Jean Felix
, US
Jul 17, 2019 9:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please send me information on how to work the remote. I have asked for this before but have heard nothing. I'm wondering now if I will ever get an answer from you as I have read all the complaints from people who have had problems with your company.

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Jean Felix
, US
Jul 10, 2019 5:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My original complaint is the same. I'm getting the run around from you.

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Next Deal Shop contacts

Phone number

+1 (213) 814-4282

Website

www.nextdealshop.com

Most discussed Next Deal Shop complaints

order never received
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(opinions to this review)

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