The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Nexon America, inc / stealing from my PayPal acct

1 United States Review updated:

This company blatantly STOLE $60 from my PayPal account!!! I do not even know WHAT Nexon America is!!! I filed a complaint of unautorized charges with PayPal, and if this is their 'business practice', they need to be arrested. They are practicing fraud and are thieves. I called the one number that I found for them, a 213 area code, as well as the "customer service" line they apparently provide to paypal [protected]), well, surprise, surprise, they lead to NOWHERE. No one picks up, they are disconnected lines.

Sort by: UpDate | Rating

Comments

  • Bu
      16th of Dec, 2008
    0 Votes

    I agree nexon america which I never heard of are thieves..They stole two 30 dollar transactions out of my account. They also used the fake phone number. After dealing with paypal and got absoulutly nowhere I called my bank, those proffesionals new what to do...Paypal is a great tool, But there security and knowledge remind me of a 5 yearold running a lemonaide stand...Nexon America Inc, is evil and Paypal Security is a joke!

  • Hh
      9th of Jan, 2009
    0 Votes

    This just happened to me yesterday. There are two transactions made yesterday for $30 each. I barely ever use my paypal account and I know I never ordered from Nexon America. I let paypal know the charges were unauthorized. What happened next for you?

    What tipped me off is a couple of emails I received in a foreign language that looked like an email to confirm my order for $30. I couldn't read the text but the name and the amount and just the look of the email looked like an email confirmation and receipt of purchase. I got two of them back to back. At first I thought it was spam and deleted it. And then I checked my bank account online and noticed there were two charges pending in the exact same amounts. I logged on to my paypal account and they were there as well.

    I will cancel my paypal account because I am not going to let this happen again. I don't even know how they got my information! I haven't used paypal in a long time.

  • It
      11th of Jan, 2009
    0 Votes

    hhanlon, what a coincidence it just happened to me yesterday too and I searched on google to see if anyone else got hit. I havent used paypal in over 5 years, i was stupid and shouldve removed my credit card. The email i got was in chinese too. I have to call PayPal tommorow because customer service is closed now.

  • Ju
      11th of Jan, 2009
    0 Votes

    Nexon America is the U.S. side of the company the runs such free to play games as Maple Story.

  • Ha
      6th of Feb, 2009
    0 Votes

    I also had two $30.00 transactions show up on my paypal account this morning. I'm going to call my bank. I have no idea who this company is. Paypal needs to put a stop to this!!!

  • Ne
      17th of Feb, 2009
    0 Votes

    Most likely your credit card information or paypal account is hijacked and compromised by fraudsters. Nexon does not initiate any charges. That has to be done by a third party (you or fraudster). I've been playing Maplestory for almost 2yrs and I've never had any charges done that was not initiated by me. You guys should really check a couple of things: do you have kids that play Nexon Games, do you have kids, have you been in websites that might be dangerous, did you check for recent virus updates. I have been a victim of card fraud but from another company but it was probably my fault since i did a free virus scan that probably imbedded a virus in my computer. Had to reformat my hard drive after and get a new credit card.

  • Ok
      18th of Feb, 2009
    0 Votes

    This exact same thing happend to me in the past few days. I made a complaint to Paypal and they said they would take care of it, so I hope they do!

  • Ma
      2nd of Mar, 2009
    0 Votes

    I'm in college okay. Economy this day is horrible. And rent was due today. Thanks to Paypal's lack of security and hackers, spammers, "Nexon Games, Nexon America Inc", whatever you wanna call it I suffered tremendously from there actions. Rent was due yesterday the 1st right? Well Thanks to "nexon" whatever that is, I didn't have the money in my acct. Not only would I have been stuck with over draft fees, bounced check fees, etc. I would be completely broke and negative in my bank. Now I'm stuck thinking how am I going to eat the rest of the week? Yes its that bad, money is tight and there's noone out in the world who can help a 20y.o. college student from starving. Thats the point my anxiety has reached. I'm so frustrated. I'm just glad my bank knew what to do. But there should definitely be something we can do about this. Its stupid to have to file a complaint through paypal and have to wait 10-12 days to get that money back if it really wasn't you. Come on now. Thank you to my bank and legit people out there. Why should we be victims of fraud and nobody gets into trouble? All they do is "give you your money back" thats ridiculous. There should be a lawsuit. This website needs to go down.

  • Gg
      3rd of Mar, 2009
    0 Votes

    This past weekend I had FOUR separate charges for this stupid Nexon thing taken out of my Paypal account! I had a total of $75 taken out of my checking account for a company I've never even heard of. I filed claims with Paypal and they responded yesterday saying I would get my money back but I don't feel better about this. I asked Paypal how this happened and they told me someone got a hold of my password and logged in as me in order to initiate these charges. I regularly run security updates on my computer, am the only user of it, don't click on links in my emails, and don't go to weird sites like Nexon. This doesn't make sense.

    I understand that people can get your login information and steal your money but it just doesn't seem right that we're all having the same charge amounts taken out of our Paypal accounts from the SAME company. What is this?!?

    Was anyone else able to find out more information on what's happening?

    Thanks!

  • Si
      4th of Mar, 2009
    0 Votes

    Correction to email address from above post:

    Anyone interested in getting involved with pursuing a class action suit against paypal regarding these fraudulent charges stemming from nexon??? if so, email me at fightback@gmx.com

  • Ge
      10th of Mar, 2009
    -1 Votes

    Everyone who keeps saying Nexon Inc is a company of thieves is wrong, if you would look at the comments before you post you would see that the money charged to your account was prob your own fault, most likley indirectly, but still your fault, i recomend weekly virus scans (if not daily). I have played all of Nexon's video games, but have only stuck with maplestory, i am still playing it and am going on my third year, nothing like credit card fraud or pay pal fraud from this company has ever happend to me, whatever happend is your own fault. Please do better reasearch before you accuse a perfectly good company of anything bad like fraud. Thank You for taking your time to read this.

  • Jg
      17th of Mar, 2009
    0 Votes

    Ok, listen here Gema. You're dumb. Those games you're playing are probably dumb too. This has happened to plenty of people including myself. You're saying "you would see that the money charged to your account was prob your own fault." Why? I have virus scans and theirs nothing on my computer. I've even done my own manual checking. The thing is, with the amount of times this has happened to people and all are unauthorized transfers from Nexon America Inc, it has to be a company of thieves. The proof lies in the pudding and Nexon America's pudding came out their ###.

  • An
      31st of Mar, 2009
    0 Votes

    This happened to me yesterday afternoon and today in the early morning hours I got hit again, but this time i got charge from different various people one of them was Daniel Kim, the supposed CEO owner of NEXON in South Korea. I made the reports with my bank and paypal, they are investigating. Then my account was placed under limitations due to the heavy payments being sent left and right from the third party host. I dont have any viruses and I dont visit dangerous sites. I live in LA and I know the right resources to find out where Nexon America Inc. rest. I shall visit them tomorrow and see what there about. haha dumb ### lets see how much you laugh then...

  • Az
      4th of Apr, 2009
    0 Votes

    This happened to me as well. I practice safe computing habits, and I am running Ubuntu Linux, so there is no chance I have spyware/keyloggers/etc. I was surprised to find the charges today, and I first thought it was an isolated incident with some kid brute-forcing my password.

    The password is 14-character and alphanumeric, so I have no idea how it was cracked.

    I filed a claim with PayPal and I emailed Nexon. Hopefully I get some kind of reply.

  • Ca
      5th of Apr, 2009
    0 Votes

    Happened to me! Two transactions at $30 a piece. This is ridiculous!! I'm a broke college student and I had to stop payment on some bills because once this money leaves my account I won't have anything left! I haven't opened any suspicious emails or visited any unusual websites. I don't know how this happened. These people need to be stopped.

  • Jm
      9th of Apr, 2009
    0 Votes

    yet again it attacks, today at four pm two 30 dollar withdraws from my paypal. Something really needs to be done about this!?!?!

  • Ch
      9th of Apr, 2009
    0 Votes

    Another one bites the dust... I had 2 $30 charges to my Paypal account this afternoon. I have filed complaints with Paypal. Can anybody give us an update on if they ever lost or had their funds returned to them??

  • Ch
      19th of Apr, 2009
    0 Votes

    Just had this happen tonight. Two amounts for $30.00 each! I sent an Unauthorized report into Paypal but its Sunday night.There was only $7.00 in my paypal account. I checked the bank account that it said it was to come out of and nothing is going on there. This is an account I only use for Ebay purposes and there was only 6.00 in it, so if 60 were to come out, its not going to work! But again, its Sunday night. Am I supposed to get to the bank tomorrow armed with copies of emails and such? I have never had this happen before.

  • Az
      19th of Apr, 2009
    0 Votes

    My money was promptly returned, and Nexon claims to have not initiated the transaction themselves. Maybe a player?

  • Ch
      19th of Apr, 2009
    0 Votes

    A player for what? I have not *played* anything. Anywhere. I just happened to get an email tonight showing a receipt for two 30 dollar transactions coming out of my paypal. How did these people get my info??

Post your comment