The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

NewChic / advertised discount not honoured

1 Hong Kong, Ireland
Contact information:

I had added a number of items to my "Bag" (Shopping Cart) and a message appeared stating "Order €3.71 more to receive €21.91 discount". I added an item worth €3.77 but the discount was not reflected in my final total. When I contacted customer service via Live Chat, I received no solution to the issue of false discount advertising and was told there was nothing they could do. I was advised to contact an email address who would then refer to the "seller". I thought NewChic was the seller. Discounts advertised if you purchase more but these discounts are not honoured and there is no solution other than "Sorry for the inconvenience". Very disappointing!! I will be looking elsewhere to spend my money!

Dec 26, 2017

Post your comment