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New York Sports Club [NYSC]nysc corporate customer service

1
M Nov 21, 2017

I called customer service today at [protected] about my billing issue as I was charged multiple times since September. The woman that spoke to me was extremely rude. Saying it's my responsibility to check that I updated my billing carD. I told her nobody told me about my card being declined until November and she went on to ask why I didn't check my bank statement or my email. I said I didn't receive any email and she said then why didn't you check your spam folder?! Is this how NYSC deal with their customers? She is not my boss but talks to me like I am her employee. What a great way to ruined thanksgiving for me.

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