new su sandwiches / the bread was hard and the cheese was burnt..

After watching the commercial for four straight days we decided to try the new subs. The bread was hard, there was hardly any meat on the sandwiches.And the cheese on my philly cheese steak sub was black and hard around the edges. We are disappointed knowing the sandwiches could have been better. We called the local store and spoke the manager. Not only were we rediculed, she actually hung up the phone!!!