I was able to call them by looking at the phone number listed next to my credit card charge. Once I called and complained about the charge, they claimed we had only 7 days to review their sight before they would autonatically charge your credit that was used to get the free trial.
I've learned that If I have to call them to cancel, I forget about during the trial period and am bluntly reminded when I discover the high cost for their service has already posted.
After talking with the rep, I was surprised that all they do is help you write an applicatication for a grant and out of the blue, a person from that organization gives you a call to supposedly to help you. I told the guy who called that I hadn't ever recived a CD, had not even gone to their site to look at anything yet, though I had according to the office guy only 2 more weeks left to use it since that charge is a MONTHLY charge. So, I cancelled it straight away.
I also learned that the caller apparently lived locally to where I live ( I assume that they have local help spread around the states since I'm near Orlando) and that he agreed to call me back in a week after I had a chance to look at their service. We will see if that happens.
Unfortunately, if one gives their credit card number to someone, the lawyers tell me that I have in essence proven that I knew what I was getting into. Although I was like everyone else...mislead. It costs $250 an hour for a lawyer to go after them and I've lost less way less than that. So, unless the credit card company can prove fraud...doubtful, then what I've been told is that I'm stuck with the bill..