Never Cold Call Again / customer (no) service
I tried to contact them because the product I ordered did not arrive, I could never get a call back. I could only get an "answering service". They said they would have someone contact me, but they never did. It was not until I got nasty that they did contact me. As it turned out I have given them the incorrect address (so they said) and it was returned to the company and they charged me for the product anyway.
When I finally got in touch with someone by email, I could not get a phone call to or from them (they do not have a number to call a speak with a live body), it was straightened out my account was credited, but they were VERY snotty to me. When I responded that I would file a complaint they said I was banned from ever doing business with them again. BooHoo BooHoo!