I had been used broadband for many years. Last month, I received my phone bill with extra $37 from netzero. I called them and they claimed I had ordered the dial-up service two months ago. Since I had never order or needed the dial-up service, I asked them if they can tell me who and how a person open a account without my knowledge. They cannot tell me anything on this matter. Anyone who know your name, address and home phone number can open a account on behave of you, then use the service and charge to your phone bill. After two hours on the phone with them, they finally agree this is a fraudulent account and cancel the account. From all these reading, I will double check my phone bill to make sure they had stop billing me. We also call the phone company(at&t) to reprot the abuse. It turned out at&t provide a service that would blocked any thrid party to charge to phone billed directly. We signup immediately. With 3 sons go thru school years, I am sure my name, address and home phone is not a secret.
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