[Resolved] Netspend Corporation / dispute for fraudulent claims - bogus investigation
This company is horrible. I have been a loyal premium customer for years with no issues. Then my debit card was 'skimmed' which resulted in $1,400.00 of fraudulent charges. Submitted walmart statement finding breaching device, police report and they closed the case with no errors. They will not keep my money - I am speaking w an attorney tuesday-this company has done this to customers way to long!!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
NetSpend Corporation Customer Care's Response, May 29, 2018
We are very sorry to hear that both of you have experienced unauthorized transactions on your accounts. Please email us at [protected]@netspend.com and we will make sure that both of your issues are addressed.
NetSpend Corporation Customer Care's Response, Jun 26, 2018
Thank you for the information Dora. We will reach out to your directly to assist you.
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