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NetFlorist / service complaint

1 Pretoria, South Africa

Please note I ordered and paid for the gift on the 24th of Jan

Its my bossess Birthday today, and as promised in an email ( stated it would be delivered today) and that the person drove from Jhb between sometime 11 o clock this morning to Pretoria.

I still havent received the gift.

My order Number on the invoice is [protected]

I have received an email now 19:00

Dear Angelique Jacobs,

We just wanted to let you know that we
attempted delivery of your order Item Number [protected]
today but we were unfortunately unsuccessful
because the address is incorrect or cannot be found. Please contact us on [protected] with a new address;

Your order will be marked for priority and a
new gift will go out as soon as possible.

Kindest Regards,

First the order number is totally wrong.
Why didn't they made contact with me?
I work at the address given I dont live there.

Very very unhappy.

Please find my home address where gift can be delivered.
165 Bessiebos avenue Wonderboom

Jan 25, 2019

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