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4.4 9653 Reviews

Netflix Complaints Summary

68 Resolved
1350 Unresolved
Our verdict: If considering services from Netflix with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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J
1:08 pm EDT

Netflix f is for family

We need you to stop bashing God. He created you, He gave you your knowledge and talents to use for the building up of His Kingdom, not to tear it down. This country is in enough hot water without you adding to it. Everyone who owns a business should be a good example to society. There are a lot of children who watch Netflix. This show does nothing but teach hate, disrespect, and discrimination. Please, take this show OFF the air. Replace it with something that respects God!
Sincerely & respectfully,
Joann Button

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Anita Bawnghit
, US
Aug 03, 2017 1:48 pm EDT

This country is in hot water because you christian hypocrites voted Trump into office. Netflix is a paid service. If the kids are watching this show, it's your fault, not Netflix. So take your complaint, and stick it up your [censor].

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N
6:48 pm EDT
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Netflix billing

I'm the account holder. I couldn't use my account on my Chromecast, so I didn't use it. Because other profiles used it (unbeknownst to me), I was denied a refund. I hope this isn't racially motivated. I want to complain on how cold & non compassionate supervisor Alex was, id: 1020537. And I want my refund because "I" could not use it. I have since changed my login info so there will not be other users so I don't have to suffer in the future. Alex refused to give me any other information to escalate. I will not let this go either. It's not about $11, it's the principal now. I will also be contacting the BBB and any means I can find.

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A
10:55 am EDT

Netflix netflix

Have used Netflix in the past and subscribed for years in college. Decided to try a free trial years later with different email to see if we wanted to subscribe again. Was charged because it recognized our credit card from years past use. Called in and was given no help. This is ridiculous the site does not even warn you that you will be charged it leads you to believe you can use the free trial and charges you anyways. SCAM. So mad, we were huge fans in past but will never subscribe again. Guess we'll give our business to another streaming channel.

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C
10:10 am EDT

Netflix f is for family

I just canceled Netflix because of their disgusting show "F is for Family"
I am sick and tired of the anti-Catholic garbage that the so-called "entertainment" industry continues to spew. The only reason they think it is ok to do it is because we Catholics never say anything. Well, I'm saying something. We were already planning to ditch cable and were looking forward to Netflix being our mainstay, but not anymore. And I'm making sure I tell all my Catholic friends - since everyone loves to joke about how many babies Catholics have I guess you know that means A LOT of people. Enough already.

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L
8:37 pm EDT

Netflix taking off shows

Hello, I have a complaint about Netflix taking off the first 6 seasons of Futurama. I loved watching all those and now I'm upset about it being took down. I would also enjoy it if you guys put Doctor Who back on Netflix because Netflix used to be the only place I could watch it and now I'm far behind. So I would really appreciate it if you could add those shows back on. I thank you for listening.

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K
10:18 pm EDT
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Netflix okja movie

I'm not complaining about the movie actually it was ok. I'm pissed off because you put trailers out that make it look like an enjoyable family movie that you could watch with kids and by the time you figure out that it's not you already have a child crying because the animal is getting tortured. If you were going to show the cute fun loving trailer you should have gave the movie a rating to give us parents a heads up that maybe it wasn't so family oriented. Stopped the movie so child would not see the abuse and thank goodness we did because the abuse got horrific and for there not to be a warning to parents is absolutely shameful on the part of Netflix and I will as well as everyone I tell this to will be very hesitant to watch another Netflix original movie if I do at all especially with my child because who the hell knows what will be in the next maybe a child or woman being raped instead of an animal. Im sure your kids didn't watch it because you knew it was not appropriate next time let the parents know that help pay your bills.

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G
9:51 am EDT

Netflix f is for family

I am disgusted and alarmed that a well- known company has decided to allow a blantant disregard of the scared and and religious icons of the CHRISTIAN religion in the series "F is for Family" To allow our Jesus, Mary, and all of our Biblical persons to be the butt of jokes to the "entertainment" mindset of the warped and fringes is deplorable and I will pray that curses will follow the company in negating any profits and putting the company into a tailspin DOWN if this total disreguard of religion, reverence, of civility and moral and traditional, (AMERICAN ) stance is not stopped!
WHY don't you and your company spend your time making Mohammed and Islam the butt of your programming? With your mindset, you'd find Mohammed really entertaining -a liar, murderer, pediofilic, spending your monies to profile him- now that would be closer to truth. But no, now you wouldn't touch that with a ten foot pole, would you? Well, we CHristians will not sit idly by either.. we do not find such programming entertaining nor worthy of viewing or supporting!
P.G from Perryville, Mo

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Anita Bawnghit
, US
Jul 21, 2017 10:49 am EDT

Typical christian. So it's ok to criticize Islam and pray for the company to make a tailspin. You know there's innocent workers at that company, and you're praying for them to lose their jobs, and the ability to support their families.

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P
9:03 pm EDT

Netflix the netflix series "f is for family"

I’ve been informed that the Netflix series "F is for Family" uses Jesus, Mary and many Catholic devotions as props in their sick scenarios. Further, that sex, profanity, drugs and blasphemy are the major themes of this animated program in a poor attempt to portray average 1970's family life.

I understand that some of the horrible insults to the faith include; a homosexual, child molesting priest who "counsels" several married couples, one of the main characters prays to a crucifix and chants "vag**a, vag**a, vag**a", the same character later fondles a crucifix while making sexual innuendos and a boy looks to an image of the blessed virgin Mary while he commits impure acts.

How horrific. How offensive. How disgusting. And how very anti-Catholic.
Our family had subscribed to Netflix last summer and this summer. Well, we just cancelled our subscription and we won't be back next summer.

But in all seriousness, this shouldn’t concern all who will read this as something else: the disposition of your immortal souls. Everyone involved in consciously bringing a “project” like this into being – and into people’s homes – should take a few moments to take a good look at the state of their souls. Life here on earth is temporary. The after-life is for all eternity.

Just as heaven is real, so is hell. From this moment forward you can no longer say that you haven’t been warned. I beg you all to repent and turn back to God now. Beg for mercy now. One day it will be too late and your regret will last for an eternity.

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J
10:32 am EDT
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Netflix f is for family

The new show, "F is for Family, " is absolutely deplorable. What base, disgusting pandering to the lowest, animal inclinations of humanity. To top it off, the show includes scenarios that are deeply offensive to any Christian, and Catholics in particular. If the show isn't removed and permanently deleted, my family will never subscribe to Netflix ever again. No person should ever watch this garbage.

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Anita Bawnghit
, US
Jul 19, 2017 4:07 pm EDT

Stop pushing your beliefs on everyone else. It's a paid service. I choose to pay to watch it. Now go f'off

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T
9:08 am EDT

Netflix freezing stream

What happened? I can't watch a single show now without it freezing or locking up. Was fine until a month ago (June 2017). No issues with other streams on same tv. I have had to switch 6o other apps. I hate to say I will drop service and cancel account if it's not resolved. BTW not internet provider. Other apps stream without a problem. And connection is very good on strength and speed. Please fix! I am sure I am not the only one with this issue.

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C
3:47 pm EDT
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Netflix f is for family

I have only recently become aware of this show, and I find it's portrayal of Christian imagery horrible. I ask you remove the show. My faith tells me to pray for those who persecute us, and so you will be in my prayers. Your portrayal is hurtful to any who had to deal with those in the church and other institutions of authority in the 1979's who did not live up to the morality taught within the Christian faith - no different than if you'd used a character of a Boy Scout leader, you have made light of a matter of great pain and you need to reconsider what use such humour has, for it certainly is not to heal. Implying that a person would masturbate to the image on a candle of the mother of Christ is offensive not just to Christians, but to Muslims as well, who mention Mary more often in the Koran. The mother of whom they consider the profit is viewed in great esteem, so be aware you have offended not just Christians, but Muslims as well. Let's hope they feel called to pray for you as well.

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Anita Bawnghit
, US
Jul 15, 2017 6:21 pm EDT

Netflix is a paid service, and just because you think it's offensive, there's adults out there who can think for themselves who enjoy the show. Read your bible, the violence in there is far worse than anything else on TV.

M
M
My Alarm Center SUCKS
, US
Jul 18, 2017 6:53 pm EDT
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You said it.

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S
10:23 am EDT

Netflix f is for family

I am deeply disturbed that you find it ok to so discriminate against Catholics. How is this not considered hate? There would be a huge outcry of antisemitism or islamiphopia if this were pertaining to those religions and rightfully so. Please in the name of spreading love not hate as is so culturally prevelant right now cancel this show and stop this constant barrage of hate towards our religion and the constant promotion of evil.
Thank you

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Anita Bawnghit
, US
Jul 15, 2017 11:04 am EDT

sat·ire
ˈsaˌtī(ə)r
noun
the use of humor, irony, exaggeration, or ridicule to expose and criticize people's stupidity or vices, particularly in the context of contemporary politics and other topical issues.

Get a life

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A
4:44 pm EDT
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Netflix unable to connect

I'm attempting to access Netflix via my tv which is bush.. Bush has a Netflix app available which I have been using everyday for over a month an never had an issue.. now when I attempt to access it I'm getting an error message to advise it is unable to connect.. I contacted your contact centre which is terrible by the way.. I myself work in a call centre and know when someone is fobbing the issue away.. being advised on contact my internet provider is not a resolution to me.. get it sorted

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E
2:37 pm EDT

Netflix f is for family

As a Catholic who loves her faith, I strongly protest the program f is for Family which Netflix is disseminating. It discriminates against and mocks the faith of millions of Catholics around the world. We are deeply offended by it, and will not stand idly by while this is presented on the airwaves. I respectfully request that this program be dropped immediately. Surely the creative genius you have been given can be used to build up humanity, and not tear it down.
Thank you!

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Anita Bawnghit
, US
Jul 14, 2017 3:10 pm EDT

The show is hysterical. If you don't like it, then don't watch it. I find your bible offensive, it's caused wars for thousands of years. Used to manipulate weak minded fools

M
M
My Alarm Center SUCKS
, US
Jul 18, 2017 6:59 pm EDT
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I love you Anita. You tell em'. It's really just that simple isn't it? If you don't like it, don't watch it. Hello...Stupid?

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C
12:43 pm EDT
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Netflix offensive show/ hate speech

The Netflix show "F is for Family" is more than offensive to Christians, its sick and disgusting. Its hate speech. It needs to go.

Here is just one description from the show.

One of the main characters prays to a crucifix and chants “vagi_a, vagi_a, vagi_a”, the same character later fondles a crucifix while making sexual innuendos.

After reading the description of the scene above, consider the following...

Why is it only Christian beliefs and values that are OK to make fun of and offend while all other religions are off limits? Netflix would never in a million years allow a show to remain on air where the Muslim's holy book (the Koran) is treated in the same manner in the scene described above. That show would be pulled so fast and an apology would be given to all Muslims.

And since when is being offensive to other people's beliefs and values considered "entertainment"?

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M
My Alarm Center SUCKS
, US
Jul 18, 2017 7:04 pm EDT
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To hell with the Kuran too. I'm offended that you're offended. Get a life.

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L
6:29 am EDT
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Netflix f is for family

I am a longtime Netflix customer, and a Catholic. Your new series, F is for Family is deeply offensive to me. Many of the themes represent a bigoted, raunchy view of a faith that I (and 1.2 other Catholics worldwide) hold dear. Please consider removing this show, and giving thought to how you will respect people of faith in the future so you don't lose a solid customer base.

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C
5:00 pm EDT

Netflix f is for family

Even if this didn't offend my beliefs as a Catholic, such tasteless depictions have no place on the net except hate forums.
Just because you don't respect my faith's ideas of blasphemy doesn't make them any less hate.

My family has been pushing me to get Netflix and wanted one reason not. This is clearly it.
Your loss. Truly.

N is for Nonsense. F is for Forget Netflix

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V
4:41 pm EDT
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Netflix the netflix tv series “f is for family”

As a Catholic I am deeply offended by an attack against my religion in the name of entertainment.

The Netflix series “F is for Family” is a disgusting ‘comedy’ which uses Jesus, Mary and many Catholic devotions as props in their sick scenarios.
Netflix has gone too far with this one. Blasphemy is not entertainment.

Please discontinue and stop this series immediately. In the meantime, I have cancelled my Netflix subscription, and have requested my friends, co-workers and others on my Facebook/twitter accounts to cancel their Netflix subscriptions.

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P
PSx
, US
Jul 14, 2017 3:03 am EDT

No one cares that you unsubscribed. They still have 80+ million subscribed lol.
No one cares that you're angry over a tv show either! It's a tv show! It's fictional! Why are you so angry? Not everyone on this damn planet is Christian/Catholic/w h a t e v e r, we don't have to abide by your rules or satisfy your needs and opinions. Just because you and a few other salty little Christians don't like a tv show, doesn't mean they're going to take it down. You and everyone else on here complaining about this are being so ridiculous and petty. "I'm unsubscribing because I don't like one tv show out of the hundreds you have online!" Only problem is that you people are so closeminded and brainwashed you can't see your own flaws and ridiculous behaviour. I only hope your God can show you how to not be so miserable and serious about trivial things in life. :)

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A
4:29 pm EDT

Netflix blasphemy and gross attacks against our lord jesus christ and his most holy mother

The new series "F is for family" is an attack on every innocent aspect of our humanity, namely any belief in God and oneness with Him in the Body of Christ. It isn't an unbiased view point of someone who has no faith. It is made by those who do believe in God and who hate Him.
This evil act by Netflix to air something so grotesque has me embarrassed before God that I ever had a subscription. My subscription is being cancelled and I will do all I can to inform my friends and loved ones of the dark dealings Netflix now has with Satan and all His Evil ones.
You may pretend to be Christian by airing a few shows purportedly Christian but in your hearts you no you have blasphemed.
May Our Lord smite Netflix like Sodom.

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V
VeryConcerned 1
, US
Jul 13, 2017 4:47 pm EDT
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As a Catholic I am deeply offended by an attack against my religion in the name of entertainment.

The Netflix series “F is for Family” is a disgusting ‘comedy’ which uses Jesus, Mary and many Catholic devotions as props in their sick scenarios.
Netflix has gone too far with this one. Blasphemy is not entertainment.

Please discontinue and stop this series immediately. In the meantime, I have cancelled my Netflix subscription, and have requested my friends, co-workers and others on my Facebook/twitter accounts to cancel their Netflix subscriptions.

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A
4:26 pm EDT

Netflix unethical behavior

Please remove and apologize immediately for providing the show "F is for Family" for your viewers. This is the most grotesque violation of God, Our Blessed Mother, and Christians everywhere that I have ever seen in "entertainment". As Christians are being slaughtered throughout the world for their fidelity to Christ, how dare you spit in their faces by promoting such a disgusting show. Stop targeting Catholicism. If anything had been done evenly remotely similar attacking Islam, your head would be on a platter immediately. Why are you so ready to attack Catholicism? Perhaps because it is the Truth. I am beyond disappointed in this decision and will no longer be giving you my business.

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Netflix Customer Reviews Overview

Netflix is a popular streaming service that offers a vast selection of movies, TV shows, and documentaries. The platform has gained a massive following due to its user-friendly interface, affordable pricing, and high-quality content. Netflix has received positive reviews from users worldwide, with many praising the platform's convenience and accessibility.

One of the most significant advantages of Netflix is its vast library of content. The platform offers a wide range of genres, including action, comedy, drama, and horror. Users can easily find their favorite shows and movies and watch them at their convenience. Additionally, Netflix produces its original content, which has received critical acclaim and has become a fan favorite.

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In conclusion, Netflix is a highly recommended streaming service that offers a vast selection of high-quality content at an affordable price. The platform's user-friendly interface and convenience make it a fan favorite worldwide.

Netflix In-depth Review

Pricing and Subscription Options: Netflix offers a variety of subscription options to fit different budgets and viewing preferences. From the basic plan to the premium plan, users can choose the one that best suits their needs. The pricing is reasonable considering the vast content library and the convenience of streaming.

Content Library: Netflix boasts an extensive content library that caters to a wide range of interests. From popular TV shows to blockbuster movies, documentaries, and even original content, there is something for everyone. The library is regularly updated with new releases, ensuring that users always have something fresh to watch.

User Interface and Experience: Netflix's user interface is sleek, intuitive, and easy to navigate. The platform provides a seamless experience, allowing users to effortlessly browse through the content library, create personalized profiles, and manage their viewing history. The search function is efficient, making it simple to find specific titles or genres.

Streaming Quality: Netflix offers high-quality streaming, with options for both standard definition and high definition. The streaming is smooth and buffer-free, provided you have a stable internet connection. The platform also supports 4K Ultra HD streaming for those who want to enjoy their favorite shows and movies in stunning detail.

Device Compatibility: Netflix is compatible with a wide range of devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming devices. Whether you prefer to watch on the go or on a big screen, Netflix ensures that you can access your favorite content anytime, anywhere.

Original Content: Netflix has made a name for itself with its impressive lineup of original content. From critically acclaimed series like "Stranger Things" to award-winning movies, the platform continues to deliver unique and captivating content that keeps viewers hooked. The variety and quality of Netflix's original productions are commendable.

Customer Support: Netflix provides excellent customer support, with various channels available for assistance. Users can reach out to the support team via live chat, email, or phone, and can expect prompt and helpful responses. The comprehensive help center also offers a wealth of resources and FAQs to address common issues.

Accessibility Features: Netflix is committed to inclusivity and offers a range of accessibility features. Subtitles and closed captions are available in multiple languages, making content accessible to those with hearing impairments. Additionally, audio descriptions are provided for visually impaired viewers, enhancing the overall viewing experience.

Personalization and Recommendations: Netflix's recommendation algorithm is highly effective in suggesting content based on users' viewing history and preferences. The platform takes into account individual tastes and provides personalized recommendations, making it easier to discover new shows and movies that align with your interests.

Account Management and Security: Netflix prioritizes account management and security. Users can easily manage their subscription, update payment details, and monitor viewing activity. The platform also offers multiple security features, such as two-factor authentication, to ensure the protection of user accounts and personal information.

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