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4.4 9653 Reviews

Netflix Complaints Summary

68 Resolved
1350 Unresolved
Our verdict: If considering services from Netflix with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Netflix reviews & complaints 1436

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10:50 pm EDT
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Netflix michelle fox - her r/w/b celebrating abortion on netflix

When we first saw this we were shocked that Netflix would get into politics and support abortion which is the killing of the child in the womb. When we saw this show I immediately called Netflix and cancelled our subscription. Netflix does not have to support a show that offends so many folks. We have been subscribers for many years and included the DVD program off and on. When you support a terrible show like Michelle Fox, you are doing the public a dis-service and promoting the illegal killing of babies. We will not subscribe again until you clean up your programming. We will let our friends who use Netflix know about this.
Bob Zak
Vancouver, WA

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Paul Zacharias
, US
Jul 22, 2018 2:24 pm EDT

If Netflix continues with this filth, this Wolfe, I'm canceling.

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6:58 am EDT

Netflix I was charged for a free trial without a notice! I want a refund!

Hi, my account is registered under the email address: bs.croft.[protected]@gmail.com
I was signing up for a one month free trial and after one week, i was checking my bank statement and i realized i was charged for an amount of 7.99 euros!

I just had a chat with your customer service, (Ariel and Georgio) and they stated that I'm not eligible for a free trial that's the reason i was charged for this! I was NOT notified while i was signing up for a free trial that i wasn't eligible, i created the account and i was using "Netflix free trial" for a week now without any notification that i wasn't eligible for a free trial and that i was or would be charged for it!

You have no right to charge me for any amount without a notice! i want a refund for the amount please!

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1:19 am EDT

Netflix product & service

Cancelling membership. Netflix raising prices and poor selection that continues to go downhill more every month. Add to that signing on the Obama's - that was the last straw. I'm done with Netflix being crappy everything and now jumping on political bias like the freaking media. I hope Netflix goes out of business. Enough is enough. Nobody needs you or any of the Hollywood wackadoos or politics forced into their entertainment and shoved in our faces continuously - dont appreciate it & dont want it. You're already losing many customers - you can expect that to continue & pick up speed. I'm going to Hulu or Amazon, but you've permanently lost my business or anything nice to say to anyone who may mention you.

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11:19 am EDT

Netflix unauthorised account set up and payments taken

To whom this may concern,

It has come to my account to an account was set up in my name and my bank account was charged for the following:
November 4th £8.99
December 5th £9.99
January 5th £9.99
February 5th £9.99
After being locked out of my [protected]@gmail.com account for many months I hadn't noticed that an account had been opened.
Likewise the charges for the service I'd not noticed had been charged.
My only guess how this was even possible was of a sale of a projector that was sold with a memory card and wasn't wiped clean. Unsure if this was even possible until much research on this and this being the only way that's been advised could have happened.
I also noticed that a password reset was changed on the 4th of October when a trial was initiated.
I appreciate you will have to look into the matter further but it is at my request for all payments be refunded to the account where payments were taken from. I have since changed all details including my card details.
I look forward to your reply.

Kindest regards

Darleen Driver

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7:52 am EDT

Netflix michelle wolf

netflix / michelle wolf

Netflix — please remove ms. Wolf from your programming — you have cancelled shows that have offended far fewer people. You realize that over 60% of us citizens do not approve of abortion, and you just have offended that many people.
Get rid of michelle wolf now.
Netflix will lose many customers if they do not get this vile, vulgar, and humorless person off the air quickly.

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Update by Lynda McCubrey
Jul 17, 2018 7:55 am EDT

You fired DAnny Masterson based on allegations? A woman can say a man has molested her (why aren't there charges against him?) and he loses his job.
Why is a person innocent until proven guilty? Mr. Masterson doesn't get to defend himself. This is going too far. Why hasn't there been charges against this guy? Firing him based on allegations is a little scary for any man out there.

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Paul Zacharias
, US
Jul 22, 2018 2:25 pm EDT

If Netflix continues with this filth, this Wolfe, I'm canceling.

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1:29 pm EDT

Netflix customer service from netflix in fixing my issues

I have recently been having problems with my Netflix account, continuously saying it's buffering and stopping at 25% when loading, I have been in touch with the team at Netflix over a phone call in which they told us what to do to help our situation. However these attempts didn't work and we know it is nothing to do with WiFi connection. I would like this to be resolved immediately as I am not getting the service in which I am paying for and will have to think about cancelling my subscription if something isn't done.
Help is appreciated, thank you!

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7:43 pm EDT

Netflix alvin smith us service technician

I called get assistance 4:54 (5:31/5:35) from the very beginning Mr. Smith was rude and talked down to me - after running some tests on my computer came to the conclusion that I needed a firewall and proceeded to tell me the costs for the different security - I told him I did not want to pay for a service that my internet provider would provide for free - my line went dead - he still had control of my computer as I saw my mouse pointer move - I called back - he answered - I told him that I think he hung up on me and he thought the same and made a comment that I was calling from a different number- told him he had my number and I wasn't using different numbers- he asked me not to call back!

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1:40 pm EDT

Netflix subscription plans

So because you made a new ‘Ultra' plan you demoted my £7.99 plan to only watch at one screen at a time while making it more expensive to $14.99 while u can only watch on 4 screens. I don't see how this is fair, and making me pay more to watch on 2 screens. This is inconvenient to me. Maybe if you made the $14.99 plan available to watch at 5 screens it would make sense.

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12:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Netflix coming soon list

I need to know why Netflix lists a show on the "coming soon" section to only take it out a day or two just before the show is supposed to air. It's simply gone. No new season and no coming soon date. This has been done too many times. Especially with the Miraculous Lady Bug and Cat Noir kid show. They get my kids' hopes up to only snatch it away. This is just cruel because they are kids and this has been done more than once with this show. Netflix really needs to make sure that when they post something, it follows through. Just plain mean.

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9:38 am EDT
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Netflix cancellation/deletion of user reviews

Netflix has suddenly decided to no longer allow user reviews on their DVD mail program by the end of July 2018, and deletion of all user reviews by mid-August.

These reviews offer viewers a way to see a consensus of opinion regarding new DVD releases. What is the real purpose behind this move by Netflix? I'm not privy to those internal meetings, but one could easily conclude it's to stifle honest opinions on movies and to promote "bombs" that certain studios want to sell to the public.

I would strongly urge a reconsideration of this decision by Netflix, or I will cancel my monthly subscription, as I believe many thousands of other subscribers will do.

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9:01 pm EDT
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Netflix michelle wolf offensive and discriminatory

The Michelle Wolf/abortion show went too far. Many people oppose abortion because of scientific reasons and psychological reasons. Support women by not making them feel that abortion is their only option. Why not do a show on women's centers that give women AND their unborn and born children the support and means they need to thrive together and make a life beyond fear.

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Carole Wachira
, US
Jul 17, 2018 12:05 am EDT

I started watching Netflix last month Its perfect but my question is i thought u had said one month free last month u didacated my account this month u have done the same what happened to one month free trial .

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Bad Name 70
, AU
Jul 15, 2018 7:29 pm EDT

Yes that's 2 big thumbs down from many. Personal feelings aside it was not funny either. So this proves these are attacks poorly disguised. Such hate?!?!

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R
11:00 am EDT

Netflix product & service not at all what it used to be.

I've been a Netflix subscriber forever it seems, almost from the start. I've seen the massive growth in Netflix and $$$ increase in subscriptions. What once was a price for "both" services, has now DOUBLED. I am one who originally subscribed to the Streaming and DVD delivery for what used to be a real DEAL. Now, it's the worst. I used to get approximately 7-8 DVD's a month and now I'm lucky to get 3-4. That's like a 100% increase in price (on top of the price increase). I used to praise Netflix for the content and the deal to anyone and everyone. I never thought I'd see a company deliver this much for so little. Netflix WAS great! Of course, the company grew and grew and grew. Now, it's like every other money grubbing company that eventually is selling something that isn't worth the price. The goal now is to please the shareholders. Once they've got my support and $$$$, they think I'll be around forever. Well, the time is coming soon when I pull the plug on Netflix. I swear.

Also, really? Should I be writing this here? or on Netflix? Well, if I could do this on Netflix, I would. They don't really want to deal with complaints, at least not in written form.

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12:48 pm EDT

Netflix michelle wolf's salute to abortion/child porn available for streaming

I cancelled our Netflix subscription because of Michelle Wolf's episode of "The Break" in which she paid tribute to abortion. Regardless of moral stance, the controversial issue was handled tactlessly and crudely.

Here is the episode: https://www.youtube.com/watch?v=5w955V6ULd4&t=127s

Also, the film "Desire", available for streaming on Netflix, contains child pornography.

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10:38 pm EDT

Netflix programming

Dear Michelle Wolf and Netflix,

I wonder how many women you've met who have had abortions. Not just wealthy women in nicer clinics.

I wonder how many poor neighborhoods you've visited when you decided population control is the best thing for the poor.

I wonder how many women you've seen be dragged into abortion clinics by pimps, mothers, fathers, boyfriends.

I wonder how many women you've met who have been abused or raped and didn't have any support other than to get an abortion.

I wonder how many women you've met who have been threatened with abandonment or loss of job unless they got an abortion.

I wonder how many women you've met who have left faith and family because of the shame they feel and the fear no one will mercifully reach out to them because of abortion.

I wonder how many women you've met who have had serious complications from abortion.

I wonder how many women you've met who have survived abortion.

I wonder how many mothers and fathers you've met who grieve the decision of abortion.

I wonder how you're contributing to change the spiral of events that lead women to abortion. Including sex trafficking, poverty, and exploitation of minors and the poor.

In the meantime, you parading and partying for abortion is not only offensive because of the sheer lack of reverence for lives lost— including women who suffered or died because of their abortion, but horrifically insensitive and hurtful to the people who have suffered greatly from this industry.

It's not a time to party.

I canceled my subscription in June and your continued lack of morals for program offerings ensures I will never sign up again.

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Justaddgod71
, US
Jul 11, 2018 4:14 pm EDT

We are going to cancel Netflix after seeing that new world order satanic sell out marching around in American colors and celebrating the murder of babies while insulting those of us who actually understand that a baby is what's growing inside the pregnant mother. This is beyond disgusting! I should expect this from Netflix considering all your shows are against God and filled with symbols of Lucifer and the themes of depopulation and new world order. Abortion =murder and depopulation, environmental crap is about agenda 21=depopulation and land grab, gun control= disarmed population. Your evil Netflix. Unfortunately most of the population is already so immoral and brainwashed that this won't phase them. Sad but true.

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9:28 pm EDT

Netflix streaming

I have canceled my account due to Netflix's political activism, namely hiring on members of the Obama administration, including the Obamas themselves, who have no experience to justify being involved in content development other than to push a political agenda. I do not support this move and have found other streaming options. I don't pay money to have politics disguised as entertainment.

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Jennifer Whitaker
, US
Jul 20, 2018 1:01 am EDT

Completely agree. I'm cancelling my subscription directly because of their jumping into the political [censored]. Sick of having media and Hollywood wackadoos that live in lala land far from reality, force their one sided views on people.

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Anita Bawnghit
, US
Jul 10, 2018 9:39 pm EDT

Aw poor snowflake, sounds like you need a safe space.

ComplaintsBoard
J
2:12 pm EDT

Netflix michelle wolf

It's incredibly disheartening to see that Netflix has endorsed this. We will not be a customer of Netflix in the future. I understand not everyone agrees on this issue but we shouldn't be trivializing sides and mocking what in reality is a very serious issue. We should be holding ourselves to higher standards and it's saddening to realize that Netflix will do whatever to create controversy and gain attention.

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11:48 am EDT
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Netflix michelle wolf abortion tribute

This show is repulsive and disgusting and needs to be removed. I am not sure how it is you think that it is funny to kill babies. I do not believe that many woman who have had abortions want anyone to make light of the traumatic decision they made. Is this really the kind of people you are at Netflix... anyone who thought this type of programming deserved the light of day should be fired. I will be cancelling my subscription if this is not removed.

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10:18 am EDT

Netflix michelle wolf

Netflix — please remove ms. Wolf from your programming — you have cancelled shows that have offended far fewer people. You realize that over 60% of us citizens do not approve of abortion, and you just have offended that many people.
Get rid of michelle wolf now.
Netflix will lose many customers if they do not get this vile, vulgar, and humorless person off the air quickly.

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11:23 pm EDT

Netflix michelle wolff

I am deeply offended by Michelle Wolff's celebration of abortion. I appreciate edgy comedy but she is trivializing a serious issue. I appreciate that people have different opinions on abortion, but for many of us this is about taking a human life and in the best of circumstances, even if you're pro choice (which I am not) abortion is a serious thing and she shouldn't be so flippant about it. Netflix - you are better than this. I have a hard time reconciling something as profound and life affirming as Call the Midwives with Michelle Wolff's awful and shameful comedy.

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9:13 pm EDT

Netflix michelle wolf

Michelle Wolf's message creates an air of that foster children, or children born with disabilities should have been aborted. I work with special education students and students with disabilities. I am also a foster child that lived in 11 different homes and went to 18 different schools. When I listened to Michelle Wolf routines, I found an underlining theme of disregard for pregnant women in many situations. That the answer to every challenging pregnancy is an abortion. I have worked with these children for many years and they do have a quality of life. It is sad that Michelle Wolf uses here position to make demeaning jokes about less advantaged children. Her rhetoric produces conversations about whether or not the disadvantaged should be aborted. I would hope that Michelle Wolf would use power to create opportunities for at risk and disabled students instead of insinuations of aborting them.

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Netflix Customer Reviews Overview

Netflix is a popular streaming service that offers a vast selection of movies, TV shows, and documentaries. The platform has gained a massive following due to its user-friendly interface, affordable pricing, and high-quality content. Netflix has received positive reviews from users worldwide, with many praising the platform's convenience and accessibility.

One of the most significant advantages of Netflix is its vast library of content. The platform offers a wide range of genres, including action, comedy, drama, and horror. Users can easily find their favorite shows and movies and watch them at their convenience. Additionally, Netflix produces its original content, which has received critical acclaim and has become a fan favorite.

Another positive aspect of Netflix is its affordability. The platform offers different subscription plans, allowing users to choose the one that best suits their needs and budget. Moreover, Netflix does not require any long-term commitment, and users can cancel their subscription at any time.

Netflix's user-friendly interface is also a significant advantage. The platform is easy to navigate, and users can quickly find what they are looking for. The search function is efficient, and the recommendations algorithm suggests content based on the user's viewing history.

In conclusion, Netflix is a highly recommended streaming service that offers a vast selection of high-quality content at an affordable price. The platform's user-friendly interface and convenience make it a fan favorite worldwide.

Netflix In-depth Review

Pricing and Subscription Options: Netflix offers a variety of subscription options to fit different budgets and viewing preferences. From the basic plan to the premium plan, users can choose the one that best suits their needs. The pricing is reasonable considering the vast content library and the convenience of streaming.

Content Library: Netflix boasts an extensive content library that caters to a wide range of interests. From popular TV shows to blockbuster movies, documentaries, and even original content, there is something for everyone. The library is regularly updated with new releases, ensuring that users always have something fresh to watch.

User Interface and Experience: Netflix's user interface is sleek, intuitive, and easy to navigate. The platform provides a seamless experience, allowing users to effortlessly browse through the content library, create personalized profiles, and manage their viewing history. The search function is efficient, making it simple to find specific titles or genres.

Streaming Quality: Netflix offers high-quality streaming, with options for both standard definition and high definition. The streaming is smooth and buffer-free, provided you have a stable internet connection. The platform also supports 4K Ultra HD streaming for those who want to enjoy their favorite shows and movies in stunning detail.

Device Compatibility: Netflix is compatible with a wide range of devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming devices. Whether you prefer to watch on the go or on a big screen, Netflix ensures that you can access your favorite content anytime, anywhere.

Original Content: Netflix has made a name for itself with its impressive lineup of original content. From critically acclaimed series like "Stranger Things" to award-winning movies, the platform continues to deliver unique and captivating content that keeps viewers hooked. The variety and quality of Netflix's original productions are commendable.

Customer Support: Netflix provides excellent customer support, with various channels available for assistance. Users can reach out to the support team via live chat, email, or phone, and can expect prompt and helpful responses. The comprehensive help center also offers a wealth of resources and FAQs to address common issues.

Accessibility Features: Netflix is committed to inclusivity and offers a range of accessibility features. Subtitles and closed captions are available in multiple languages, making content accessible to those with hearing impairments. Additionally, audio descriptions are provided for visually impaired viewers, enhancing the overall viewing experience.

Personalization and Recommendations: Netflix's recommendation algorithm is highly effective in suggesting content based on users' viewing history and preferences. The platform takes into account individual tastes and provides personalized recommendations, making it easier to discover new shows and movies that align with your interests.

Account Management and Security: Netflix prioritizes account management and security. Users can easily manage their subscription, update payment details, and monitor viewing activity. The platform also offers multiple security features, such as two-factor authentication, to ensure the protection of user accounts and personal information.

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