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4.4 9653 Reviews

Netflix Complaints Summary

68 Resolved
1350 Unresolved
Our verdict: If considering services from Netflix with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Netflix reviews & complaints 1436

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5:19 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Netflix - anne with an e

I am very disappointed in Netflix for creating original series that seem like family-friendly favorites but which are actually shows with political secret agendas. I was really excited about Anne with an E, until every episode was suddenly riddled with homosexuality and condoning a lifestyle that I don't approve of. There are plenty of platforms to reach...

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3:29 pm EDT

Netflix anne with an "e", second season, episode 3

Come on. Seriously? Netflix can't adapt a classic book to a TV series without injecting the LGBT agenda? This was nowhere in the book! You've ruined a great story. And for the newly enlightened added gay character, Cole, to be told, "You have such a life of joy before you!" it's just sad! Too many gays I know, even after they come out, are conflicted and unhappy, not "joyful" at embracing this lifestyle. Anne wonders how there can "be anything wrong with a life if it's spent with a person you love?" Ask that of the woman whose husband left her because he fell in "love" with another woman. Ask the child whose grandfather "loves" her in a sexual way. Just because someone (hetero/bi/homosexual, etc.) "loves" someone does not make a sexual relationship right. Stop trying to shove your morality down our throats and let the story just be the story!

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TheStraightAgenda TheStraightAgenda
, US
Aug 29, 2018 8:24 am EDT

There is love between two people of the same sex and then there is incest. I find it concerning you do not know the difference.

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12:07 pm EDT

Netflix incomplete seasons of voltron legendary defender

Voltron Legendary Defender is supposed to already have released 6 seasons on Netflix excluding the upcoming Season 7 that'll be due to air on August 10th. There's only 2 available seasons for Malaysia and the show first aired in 2016! Fix this, subscribed for good shows and COMPLETE seasons to watch. Don't waste my money. I have to watch on pirate websites for season 3-6..

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6:56 am EDT

Netflix my account has been hacked

Hi my name is [removed] and I have been using the trial account of Netflix with the id [protected]@gmail.com but I am not being able to log in and when I tried forgot password and account and put in my name and bank account details it says my account is linked to dh******@gmail.com which is not my email account. So I would like help to resolve this issue and if possible deactivate my current account which was signed in with [protected]@gmail.com. Would be happy to see the problem solved and expecting a revert mail from Netflix on this issue

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2:16 am EDT

Netflix season 3 of miraculous : tales of ladybug and cat noir

When I checked on "coming soon" I saw that season three of Miraculous : tales of ladybug and cat noir was coming out on July 13, 2018. And i was excited as i had just finished season 1 and 2, as the day approached i checked to see it season 3 was there and surprisingly it was not. I thought there had to be a mistake so i waited another day and still there was nothing. It is now August 7, 2018 and there is still no sign of season 3

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8:47 am EDT

Netflix inappropriate viewing content. do not sent to australia

Dear Reed Hastings, CEO of Netflix,

I really don't know how to express my disappointment with Netflix.

I must ask: "What is Netflix thinking?".
I just saw the teaser trailer for your new cartoon series "Super Drags." This appears to a sexually explicit animated show clearly geared towards young and vulnerable children.
Netflix offers many great shows that children enjoy. Please don't give in to the pressure to sexually exploit our children.
I humbly ask you to reconsider adding this series to your line up.

Furthermore, Netflix recently hosted Michelle Wolf's disgusting, vile, and blasphemous "Salute to Abortion." This comedy piece spits in the faces of your Christian subscribers and other pro-life individuals around the world.

And that's not all! Netflix is also hosting an Argentinian movie called DESIRE that includes prominent child pornography. Despite concerns from critics and subscribers, you have refused to remove this movie from your platform.

Perhaps Netflix isn't right for me anymore. Do not make this available on the Australian market

Like thousands of others, I will not be subscribing to Netflix due to your continued attacks on life and the family.

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TheStraightAgenda TheStraightAgenda
, US
Aug 29, 2018 8:32 am EDT

I was once faced with something on Netflix I would not imagine watching. I tossed and turned for days, trying to think of the impact this show would have on the children! I thought about it for days, I could not sleep, could not eat...until I finally came up with a solution...I just didn't watch the show.

I felt like a weight had been lifted!

Maybe you should try it.

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A
12:19 am EDT

Netflix missing episodes 14 and 15

Both episodes 14 and 15 of season three of Avatar the last Airbender are missing. They provide major context for the series. The missing episodes are titled "The Boiling Rock: Part 1" and "The Boiling Rock: Part 2" and are highly important to the story progression of the show. By not including them, the series is confusing and obviously missing something important. Please Fix.

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10:37 pm EDT

Netflix someone used my email and your floor manager adam said it’s ok

I had someone use my email to reopen or open an account and I called to try and resolve it. And after speaking with someone... who said there wasn't anything I could do. I asked to speak with a manager. The floor supervisor manager Adam id# 1029032 came on, and after trying to see if there is anything and him saying no he finally said that they will flag the account. I would have been happy to hear that before speaking with him. But after I found that out I asked why cant you just shut the account down or something along thoses lines. And he said no that's not how it works. Then to be honest it got a little unprofessional. My part and his. But I was trying to speak with his manager to try and see why this is ok with Netflix. Why someone can use my email. And well he said their is no one higher in the company I can speak with. And I called him a liar. So Netflix will you please contact me at my email Vincent.[protected]@gmail.com oh and I have a recording of our conversation and I hope to show someone at the company to see if he was fallowing company policy.

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1:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Netflix avatar: the last airbender

Avatar: The Last Airbender is missing four episodes on season 3 (Book 3 Fire). The episodes missing are "The Boiling Rock, Part 1", "The Boiling Rock, Part 2", "Sozin's Comet, Part 1: The Phoenix King" and "Sozin's Comet, Part 3: Into the Inferno". These episodes are all important to the series and it makes no sense switching from episode to episode. Please add these to the Canadian Netflix. Thanks.

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Had a direct live chat with Vincent John, got immediate response

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6:48 pm EDT

Netflix seasons available

Hi, so I was living in the US but now I moved to Colombia and yesterday I was Scrolling through Netflix and I noticed that season 1 is the only season available and I got so sad because I already watched season 2 while I was living in FL and season 3 is coming out in fall and I'm not gonna be able to watch it, and I really really love the series so please if you can do something about it, I'll be very happy and it would mean a lot to me .
Thanks.

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11:56 pm EDT

Netflix new zealand netflix

I believe that New Zealand hasn't got access to as many resources as the United States does. what i mean by that is, we dont have as many movies or shows as they do... for instance, i would like to watch shows such as friends and greys anatomy on netflix but they are not on the new zealand netflix unfortunately. so all i am saying is that it would be so much better if we got what we paid for. The USA netflix is also cheaper than ours which is kind of unfair as they get more bang for their back. Excuse my bad language but nz netflix is crap! its so dull and all of the movies/shows aren't interesting...at all. america has shows like greys anatomy and friends and all we have is my little pony shows and shrek remakes. it is absolute crap... i just think that adding better content will help you guys in the long run, as it will help people to want to continue to pay for and use netflix.. just a thought. more people would want to have a netflix account as there are shows on there worth watching... sorry to bother you xox

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4:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Netflix orange is the new black

Absolutely disgusted that this show has used Down Syndrome in an episode of season 6 in a negative way.

Having a character use Down Syndrome as an insult is absolutely uncalled for, I know it's not down to the actress saying it but it just highlights how backward and insensitive the writers are and that they are happy enough to use a disability as an insult.

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3:09 am EDT

Netflix sacred games

u r showing violent sexual content in your show which is totally inappropriate.
(saif and sunny)-(nawaz and cuckoo).

this is a fu***** [censored].
hell of a show showing stuffs forcing people to attempt crime..

i am not asking u not to show the story thrill in the show but stop sexual-violent nonsense stuffs.
this is affecting teenage...

if u do not take action i can approach to supreme court and charge against you that you are showing contents which is destroying future of my country(India)..
JAI HIND!

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7:39 pm EDT
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Netflix streaming genres

Seriously? I want new material in the new release section! That movie called Handsome has been released to the public for about 5 years now. This is ridiculous how I can stop watching Netflix for like 6 months, come back, and only see like 1 show added in each category! Hulu used to be crap comparatively, now it's like waaaay better! Getting tired of this [censored]!

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1:43 pm EDT

Netflix deceiving titles

It is alread very irritating having to look and look and look on Netflix for a new show/movie. When I go 30-40 minutes looking for something and finally find something that interests me I get super excited after reading the ENGLISH title and the ENGLISH description only to find out that the show is not even English. I am all for having shows and movies for everyone to enjoy, I think it's awesome that you guys have options for everyone, BUT it would be super cool if I knew ahead of time before getting excited about a new show that it's a different language. For example, have them in separate categories, or even have the description in the language the movie/show will be when I turn it on. This issue is just getting worse and more annoying. Hopefully you guys will do something to make it more known to people before they have to waste their time over and over again.

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Hugo “Tony” Ramirez
, US
Jul 31, 2018 2:15 pm EDT

I agree. Foreign movies should be marked as whatever language they are in.

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10:33 pm EDT

Netflix netflix

For years I have had a problem with the connection for Netflix in my bedroom and because I have other things I can watch, I always let it go every time but this time I'm really pissed off. After 5 Hours of trying to sign in I called Netflix customer service just for the person on the other end not to know anything about what could be the problem. Now I totally understand why they charge so little for this service as the people at Netflix aren't even knowledgeable about their own service let alone any technical knowledge of network or troubleshooting. It is a hit or miss with the service with no one to help you

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TheStraightAgenda TheStraightAgenda
, US
Aug 29, 2018 8:34 am EDT

Pretty sure that would be down to your ISP provider dude. Not the Netflix app.

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6:05 pm EDT

Netflix why is netflix fatshaming streaming customers

Being B.A.D. (Big A$$ Divas): Self Proclaimed YouTube Junkie

I am an avid YouTube junkie. I find myself watching more YouTube channels than anything on Netflix or any other channel on the internet or TV. I'm a fan of being able to tailor my viewing experience. For nearly two years I watched nothing but Nigerian TV or Nollywood. Even though there was an overwhelming amount of cultism and witchcraft in Nollywood TV, I enjoyed the family messages of the older movies and television shows.

I moved on because I found myself disheartened by many of the storylines. Money and power were the focus of so many Nollywood TV shows. People were killing their own family members for money and power. I was ready to move on. There is so much garbage in the media, I don't want to sit down after a long hard day to relax and watch people sacrificing their own for fame and fortune.

I decided to watch Korean Drama or KDrama after watching a few Korean series on Netflix. Because they dealt more with family issues and were more focused on family values, I became a KDrama lover. I still watch KDrama and several YouTube channels such as Empressive, Lovelyti2002, and Unwinewithtashak whenever I want to see celebrity nonsense. I also watch multiple how-to shows such as D4Darius, Selfpublishingwithdale, and Bright Side for interesting how-to information. I watch
The Young Turks and other news channels for news.

As I stated before, I am a YouTube junkie. I find that YouTube allows for more diversity than any other media platform. I am even thinking of canceling my Netflix subscription to subscribe to the YouTube channel because Netflix does not do a good job of representing all of its viewers.

My question for Netflix is who decided on your Obese TV lineup and WHY? Where are the movies geared at making the plus size community feel included? Oh, and by the way, I don't mean the shows you currently have such as:

Netflix Fat Folks Lineup:
* Big as Life: Obesity in America
* Fat, Sick, and Nearly Dead
* Killer At Large: Why Obesity is America's Greatest Threat
* Obesity the Post Mortem
* Shut-In's: Britain's Fattest People

Plus sized people have accomplishments, careers, dreams, friendships, goals, and romances. Why are these things not being reflected on your site? It is absolutely ridiculous in this day and time for people or a corporation to be so narrow minded.

The way plus sized people view your communication is that being overweight makes them and enemy to America or somehow inferior. Netflix should seriously take a look at its line-up. Your communications are really foul from a big person's perspective. Overweight people makeup approximately 68 percent of the population and yet are treated horrendously by corporate America.

Netflix it is almost like you are FATSHAMING those viewers who are overweight. You should check yourself before people realize they can go to YouTube and find a similar service which even allows people to create their own channel if they don't see something they want to see.

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6:01 pm EDT

Netflix streaming

For the past 3 months in a row beginning around the 20th of each month, my streaming quality goes to garbage. I have high speed comcast internet with over 50mbps. However from the 20th to the end of each month I am almost completely unable to watch anything. The shows load extremely slow and quality is choppy along with rebuffering every few min. When I contacted netflix they blamed my internet but its constantly high speed and Netflix is the only thing that experiences trouble. It almost seems like Netflix is only allowing me to enjoy their service for the first 3 weeks of each month then it turns to crap for a week then goes back to full throttle at the beginning of the following month. Extremely tempted to terminate my service.

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2:08 pm EDT

Netflix liberal agenda

I have been (and still am) a loyal customer of Netflix but I am so sick and tired of seeing these overtly liberal agenda pushing programs and shows. Since when is it the responsibility of an unbiased intermediary service company to push a political ideology? They are slowly turning into Youtube and like any company the more they do this the more they are going to disenfranchise people who just want neutral entertaining programming. I expect if nothing changes their marketshare will continue to dwindle as people look for alternatives.

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hmrlovr
Charles Town, US
Aug 07, 2018 5:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

to all the above: remove the tin foil hats and get a clue that Netflix is billed the same thing as your fave "news network"Faux News. That would be entertainment. there are a zillion shows on Netflix, and it seems like you all are just searching for anything that pushes a clown car agenda and denigrates liberty and freedom. So you let the orange menace shape your feelings about media, immigrants, football, LeBron and a host of other stuff and now you attack Netflix. Here's an idea-use that little button-usually red (how fitting in your case) and switch off the TV. Try reading a book, maybe a board game, god forbid, talk to the kids. Put on the foil hats and live in the ignorance of that destroyer of democracy you worship.

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mollY canfield
, US
Jul 22, 2020 2:13 pm EDT
Replying to comment of hmrlovr

God forbid not god forbid. And we do read a book, the Bible, but guess that's going against your narrative to. I am cancelling my subscription because I can spend my hard earned money elsewhere at the bookstore. Ya'll are the ones trying to rewrite history.

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Josie0065
, US
Aug 01, 2018 1:18 am EDT
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I just canceled Netflex.

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Josie0065
, US
Aug 01, 2018 12:58 am EDT
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I will be cancelling my subscription, you are to liberal. Now allowing Obama on netflex so he can continue to attempt to destroy our country. I'll spend my money some where else.

RemoveWithReason
RemoveWithReason
, US
Jul 28, 2018 7:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You guys probably create so much stress for yourselves in your lives. Stop being, "OMG LIBERALS! REEEEEEE!". If you don't like something, don't watch it. If you're not going to do something about your problem with liberals, then shut up and live your life. Now, let's see if you're ignorant and call me a liberal, haha.

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Unbiased shows please
, US
Aug 07, 2018 5:13 pm EDT

Anne with an E is based in Anne of Green gables...a classic literature written by a conservative author, wiring for conservative audiences. To create a show that violates the nature of its source is irresponsible and deceptive. A parent who knows Anne of Green gables shouldn't have to watch an entire TV show series and all of its seasons in order to decide if it really is the family-friendly book / movie they remembered it was, or to find out if it's actually had a liberal agenda which Desi is unfit for their children to watch. It is deceptive and it needs to be controlled

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Concerned Independent
, US
Jul 28, 2018 7:43 am EDT

So its reached a new low even for Netflix. Besides having a show that deletes "under God" from the pledge of allegiance, a diatribe about "greedy wall street" and how wall street hates veterans (a totally untrue stereotype), the Anne with an E program has a newspaper boy yelling about "greenhouse effects" in 1890? A liberal agenda is buried in every show. A decrease in subscriber growth is the beginning. Wait until the Obama trash that rewrites history comes into being. They are part of the Hollywood effect.

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6:54 am EDT

Netflix netflix windows application

After deleting all the downloaded videos, while i try to download the new videos its shows the message "Download Error
You have downloads on too many devices. Please remove downloads from another device, or go to netflix.com/changeplan for plan options. (VC2-CV2-M1-B23000)".
i have delete all the downloaded files then also it is not allowing me to download the files

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Netflix Customer Reviews Overview

Netflix is a popular streaming service that offers a vast selection of movies, TV shows, and documentaries. The platform has gained a massive following due to its user-friendly interface, affordable pricing, and high-quality content. Netflix has received positive reviews from users worldwide, with many praising the platform's convenience and accessibility.

One of the most significant advantages of Netflix is its vast library of content. The platform offers a wide range of genres, including action, comedy, drama, and horror. Users can easily find their favorite shows and movies and watch them at their convenience. Additionally, Netflix produces its original content, which has received critical acclaim and has become a fan favorite.

Another positive aspect of Netflix is its affordability. The platform offers different subscription plans, allowing users to choose the one that best suits their needs and budget. Moreover, Netflix does not require any long-term commitment, and users can cancel their subscription at any time.

Netflix's user-friendly interface is also a significant advantage. The platform is easy to navigate, and users can quickly find what they are looking for. The search function is efficient, and the recommendations algorithm suggests content based on the user's viewing history.

In conclusion, Netflix is a highly recommended streaming service that offers a vast selection of high-quality content at an affordable price. The platform's user-friendly interface and convenience make it a fan favorite worldwide.

Netflix In-depth Review

Pricing and Subscription Options: Netflix offers a variety of subscription options to fit different budgets and viewing preferences. From the basic plan to the premium plan, users can choose the one that best suits their needs. The pricing is reasonable considering the vast content library and the convenience of streaming.

Content Library: Netflix boasts an extensive content library that caters to a wide range of interests. From popular TV shows to blockbuster movies, documentaries, and even original content, there is something for everyone. The library is regularly updated with new releases, ensuring that users always have something fresh to watch.

User Interface and Experience: Netflix's user interface is sleek, intuitive, and easy to navigate. The platform provides a seamless experience, allowing users to effortlessly browse through the content library, create personalized profiles, and manage their viewing history. The search function is efficient, making it simple to find specific titles or genres.

Streaming Quality: Netflix offers high-quality streaming, with options for both standard definition and high definition. The streaming is smooth and buffer-free, provided you have a stable internet connection. The platform also supports 4K Ultra HD streaming for those who want to enjoy their favorite shows and movies in stunning detail.

Device Compatibility: Netflix is compatible with a wide range of devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming devices. Whether you prefer to watch on the go or on a big screen, Netflix ensures that you can access your favorite content anytime, anywhere.

Original Content: Netflix has made a name for itself with its impressive lineup of original content. From critically acclaimed series like "Stranger Things" to award-winning movies, the platform continues to deliver unique and captivating content that keeps viewers hooked. The variety and quality of Netflix's original productions are commendable.

Customer Support: Netflix provides excellent customer support, with various channels available for assistance. Users can reach out to the support team via live chat, email, or phone, and can expect prompt and helpful responses. The comprehensive help center also offers a wealth of resources and FAQs to address common issues.

Accessibility Features: Netflix is committed to inclusivity and offers a range of accessibility features. Subtitles and closed captions are available in multiple languages, making content accessible to those with hearing impairments. Additionally, audio descriptions are provided for visually impaired viewers, enhancing the overall viewing experience.

Personalization and Recommendations: Netflix's recommendation algorithm is highly effective in suggesting content based on users' viewing history and preferences. The platform takes into account individual tastes and provides personalized recommendations, making it easier to discover new shows and movies that align with your interests.

Account Management and Security: Netflix prioritizes account management and security. Users can easily manage their subscription, update payment details, and monitor viewing activity. The platform also offers multiple security features, such as two-factor authentication, to ensure the protection of user accounts and personal information.

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