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Netflix / free trial

1 Los Gatos, CA, United States
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I signed for the free trial only to discover that Firefox's claim to support it was not working. I use Ubuntu and not interested in any Silverlight BS. Finally found the fixes to make it go. Nothing that support would have a clue about since they can't even type in correct sentences. An account check revealed that I had only 3 days left for trial. Opened a dialog with customer service to ask for an extension. My service was cancelled by me the entire time until I fixed it. And surely they can see I never watched anything. All I got was questions and diversionary tactics. I called it unfair practice and cancelled for good. Won't deal with a company that deals with me using a script reading dirtbag from another place who cant make an english sentence right. This is not racism. This is quality of service. Too bad I wasted so much time reasearching and fixing it.

Nov 19, 2016

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