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4.4 9653 Reviews

Netflix Complaints Summary

68 Resolved
1350 Unresolved
Our verdict: If considering services from Netflix with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Netflix reviews & complaints 1436

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2:35 pm EDT

Netflix programming

I am highly offended by the airing of Michelle Wolf's Salute to Abortion.
Abortion is clearly the killing of an unborn child and to hear this rhetoric is offensive - pure hate speech. It is unbecoming of Netflix to air such hateful programming.
I hope Netflix will remove the programming of such hate and make an apology or disavow her angry and vicious program, or I will have to cancel my subscription and encourage everyone I know to do the same.

Paul Prevosto

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8:25 pm EDT

Netflix 7.99 basic membership

I cancelled my $7.99 basic membership, and then when I try to get it back I was charged $9 .19 to get it back. It is not listed anywhere that once you cancel then get your subscription back you will be charged extra. This is unacceptable.

The payment did not process yet so I really don't know how much I actually had to pay, but when I called Netflix the representative I spoke to said that $9.19 was what I would have to pay to get my account back.

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10:25 am EDT
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Netflix please consider taking the movie, "desire", off your selections list?

Long time Netflix subscribers! We've overlooked the racy intros to some movies you have to offer. But, if it's true what we're reading about the foreign movie, Desire, it's time to take a stand! I doubt any sound person finds more than a hint of child porn anything but disgusting. Seriously! Is THIS entertainment? Is it time for us to go elsewhere?

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4:00 pm EDT

Netflix programme taken off

Please can you bring Suits back onto Netflix? I was on the last season and I was enjoying it with my family. Suddenly we come to watch it today however we find it nowhere to be seen. Please bring Suits back. I find it confusing why it got taken off when it has been made so recently and is so popular. There are other programmes that aren't even close to the views on that show. Please bring it back, thanks and best wishes.

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Hugo “Tony” Ramirez
, US
Jul 04, 2018 3:03 pm EDT

First of all spell it right it is program not progamme second Suits is on Amazon Prime not NF.

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C
11:49 pm EDT

Netflix desire / porn with children in it

This movie MUST be taken down! You are doing irreparable harm to children, sex addicts and Pediphiles. Have mercy on us all but Especially the children, and for once forget the bottom line, of $$$$. We do have a Netflix account, and I WILZl go to Amazon Prime if I see this continues. You used to be my favorite. Not sure what happened to you guys.

Sincerely,
Cindy C,
Arizona

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3:51 pm EDT

Netflix netflix hosting movie with child porn

Netflix hosts a movie that contains child porn
its an Argentinian movie directed by Diego Kaplan
the movie is called "Desire"
Many people from many different country's have made complains on news sites, twitter, Facebook, and some called the FBI and a child protective service

US law clearly states the content is illegal but Netflix completely ignores all the people and continues hosting this child porn

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12:18 pm EDT

Netflix comedians

Please remove Michelle Wolf. Or please offer a filter I can remove her ..or please consider my cancelled subscription. There is no place in the world for her "humor"

Calling people names is not humor. This pseudo comedian will result in a large scale boycott. Not the operating model I would want on a service that brings so many good things. Please don't offer "free speech" as your excuse. She is just a rotten human being.

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Lawrence Corts
, US
Jul 05, 2018 9:39 am EDT

I have to also put my 2 cents in here Netflix should be an entertainment company there is no place for Michelle Wolf or her outrages and vile comments on your service. She has turned her opinions into attacks and pure disgusting behavior. She is a poor excuse for a human by calling hard working people such foul language. Where do you guys stand really if you promote and pay her. I am all for free speech but calling people foul names is not free speech it is hurtful and intolerable behavior she should go do her so called comedy somewhere else and i should not have my membership pay for her insanity!

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rramz
, US
Jul 02, 2018 4:55 pm EDT
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This is a vile and disgusting woman. How can Netflix condone this type of speech? It's mean and hurtful. She needs to go sooner, rather than later. I can't believe people pay for a service that promotes this trash.

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Gaeluna18
, US
Jul 02, 2018 11:05 pm EDT
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Replying to comment of rramz

SHAME ON YOU for giving Michelle Wolf a platform to spew her offensive and reprehensible rethoric on Netflix. She is vile, disgusting and really has no business being on any entertainment show. Get rid of this non talented, not funny, poor excuse for a comedian stat!

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Mitchel Glanzbergh
, US
Jul 02, 2018 3:33 pm EDT

I agree 100%..She is vulgar and has no filter. Please remove her from your lineup.

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katherinejoa
, US
Jul 02, 2018 3:11 pm EDT
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It was very disheartening to hear Michelle Wolf. Does Netflix really condone intentionally hurting people? Teaching people how to hurt someone emotionally to the point of altering them permanently really hurts my heart. I will be cancelling my subscription. So so sad

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Konehead
, US
Jul 02, 2018 2:36 pm EDT
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I totally agree with Kyle, Michelle Wolf is unfunny and very nasty and now what Netflix is capable of! Shame on your left wing nuts taking over Netflix.

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Kyle Wallin
, US
Jul 02, 2018 3:01 pm EDT
Replying to comment of Konehead

I agree, Konehead. Netflix is rapidly being changed into a propaganda machine. Let me guess at their next documentary to come out: Stalin and Obama, Their Fight Is Not Over.

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Kyle Wallin
, US
Jul 02, 2018 2:11 pm EDT

I am extremely appalled by the crude pronouncements by Michelle Wolf, but I'm even more upset that your company supports an animal like her. I must consider removing my netflix account. I certainly can find entertainment elsewhere that doesn't conflict with my sense of decency.

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11:38 pm EDT

Netflix movie selections

Netflix movies have been freezing and skipping quite a bit. After taking the time to choose a program only to have the movie skip In it's entiret is very discouraging. I am think about canceling my subscription if this continues. It's beginning to be a hassle for me to constantly have to exit Netflix and start over just try and rectify My issues. I am a long time customer and greatly appreciate this situation to be resolved immediately.

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2:29 pm EDT

Netflix child porn on netflix

Because of what I saw on news reports, I just watched the opening scenes of the movie "Desire" which Netflix is currently offering to view. I am appalled at what I saw! This is tantamount to child-pornagrphy.
I am a current Netflix customer and have been for several years. However, if this movie is not taken down immediately I will cancel my subscription and will inform all of my friends and acquaintances of what Netflix is promoting.

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Piano Wire Works
, US
Jun 29, 2018 8:13 pm EDT
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I suggest a massive class action lawsuit against Netflix for willfully choosing to store, upload, schedule, and market child porn across state lines and engaging in deplorable acts against children and families. This assault against subscribers will not be tolerated, and Netflix must immediately remove Desire! The company should also be forced to add a delete button allowing users to permanently remove any and all film suggestions from individual line ups. I also recommend stiff bankruptable fines to benefit foster homes nationwide and numerous prison convictions to deter similar actions.

ComplaintsBoard
A
1:28 pm EDT

Netflix firing danny masterson

Basically f"you netflix! What give you the right to ruin a perfectly awesome show that works? Are these allegations against danny masterson going to change the entertainment value of the ranch? I would say no but now I will say"f* yeah they do"since u fired"rooster" there will b no replacing him or filling the void! Dax sheperd (had to look him up didn't know who he was) no way! To reiterate f* off netflix!

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J clay
, US
Jun 30, 2018 2:07 am EDT

I am with you 100% the show is not going to work as well with him gone I might stop watching along with some other folks I know

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J clay
, US
Jun 30, 2018 2:04 am EDT

I with you 100% the show is not going to work as well with him I might stop watching along with some other folks I know

ComplaintsBoard
A
1:38 pm EDT

Netflix shows

I used to love Unbreakable Kimmy Schmidt - such a cute and fun show. Unfortunately when I started watching season 4 I had to turn it off during the 3rd episode. It just has swung so far left it is not even enjoyable anymore. The jokes about the president were not even clever - just mean spirited. Feeling very disappointed. So many shows seem to be headed that way. You cannot claim the moral high ground and then put out show after show that is divisive and hateful. Unfortunately I'm expecting more now that you have Obama as an advisor...☹️ Thinking hard about cancelling...

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3:11 pm EDT

Netflix subtle bias

95 % of my watching on netflix are documentaries. I enjoy a wide range of topics and points of view - across cultures and political persuasions. Today I click on the information section about the subject of one - far right (white) hate groups. What is upsetting to me is the rationale netfix offered for the reason they believed the selection would interest me. Because I watched "Trump an American Dream". If I watched a documentary on Nancy Pelosi would they assume I would want to see ones on far left hate groups. Their explanation that computer generated algorithm makes the associations doesn't fly. It's not the lottery with random selection. Some human programmer linked Trump - white - hate. If netflix thinks their political bias isn't showing they are wrong . It's just wrong. One can't even turn on netflix to relax and escape our polarized society without political bias/propaganda creeping in. Disappointing.

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1:53 pm EDT

Netflix show about drugs

I'm saddened that when I turn on Netflix for some good old fashioned family bonding time, the first thing I see is the spotlight show and it's not one that I find appropriate for my family. The spotlight show was Cooking on high. The description talks about hilarious weed stories, making weed sound exciting and fun. We have four children under the age of 12 and when we turn Netflix on, I don't want that to be the first thing my family sees. I shouldn't have to explain drugs to my kids just from turning on Netflix.

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7:43 am EDT

Netflix person of interest / netflix originals

I really don't understand why netflix pushes so far left. I was watching person of interest and really enjoying it until I got to episode 3. The problem is that it refers to "evil bankers" and then goes on to parody two bankers that are rude to service men. It was so banal and stupid I couldn't believe anyone thought that it was a good plot line. And it propagates misinformation.

I worked in banking for years. Everyone was supportive of the military and if a serviceman was a candidate for hiring, we bent over backwards to find them a position. And for the record, evil bankers did not cause the credit crisis. They played a part with loose underwriting standards and bad policies but if fannie and freddie weren't buying any stinking mortgage and the rating agencies weren't giving securitized mortgages aaa ratings, maybe the crisis wouldn't have happened or been so deep. And let's not forget the government mandated bad mortgage quotas under cra. So please netflix, keep your stupidity and stereotypes in check, if possible.

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2:53 pm EDT
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Netflix not a complaint just a comment

I very much enjoy your articles on the shows on Netflix. while reading the Netflix's 8 original romantic movies, ranked from worst to best by critics I noticed #5 Happy Anniversary and # 1 Tramps was the same show description. I now feel that I have read an article that was not proofread and a waste of time. I know things happen but this was either the #1 or #5 choice and feel this should have been caught.

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2:49 am EDT
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Netflix Rooster leaving the ranch

I just watched part 5 of The Ranch and I am very disappointed that Rooster is leaving the show. He is the funniest character on the show. Wish he had not been let go. It has left me with a great sadness. Also why does Maggie leave all the time. Hope she will be back. I do LOVE the show though. Rooster will be greatly missed! Hope he can come back one day. I am paying for this service so I can watch The Ranch!

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Jean12
, US
Jul 08, 2018 6:03 pm EDT

Why does it take soooo long before you all add any knew episodes on to anything ? It seems like i been waiting for 2 years on some . I have even got tired of waiting on some and whent found them on enternet just because it takes netflix to long for a knew episode

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Jean12
, US
Jul 08, 2018 5:59 pm EDT

I saw that . You mean he quit the show for good. I'm not sure if i want to watch anymore this only means the show will get boaring.

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N
12:22 am EDT

Netflix I am complaining about you cancelling baby daddy

Baby Daddy is Awesome and you guys canceling it will make so many people mad especially me and I will pull me account and I have a family of 6 using Netflix. Baby Daddy is one of the highest ratings on Netflix. You guys put on all these boring shows but cancel all the good ones like Baby Daddy. Baby Daddy is a hilarious and amazing show. It disappoints and makes so many people mad if you cancel the show.

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Update by Nugndy
Jun 20, 2018 12:23 am EDT

Baby Daddy is Awesome and you guys canceling it will make so many people mad especially me and I will pull me account and I have a family of 6 using Netflix. Baby Daddy is one of the highest ratings on Netflix. You guys put on all these boring shows but cancel all the good ones like Baby Daddy. Baby Daddy is a hilarious and amazing show. It disappoints and makes so many people mad if you cancel the show.

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6:49 pm EDT
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Netflix subtitles on new netflix movies n series.

I love all the new originals... Both series and movies. Are you aware how quickly the subtitles flash on screen? Not long enough to read. Please adjust subtitles to remain longer. Ive been avoiding some new shows because I can't keep up and i'm a quick reader.
Secondly the subtitle size has become smaller than the norm. My bedroom tv is 32" and I can't read them from bed.

Please address these subtitle issues. It would be much appreciated from a foreign film fan😁

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6:06 pm EDT

Netflix poor programs

To Whom it may concern, I have noticed a decline in the quality of clean programs you are providing. Their has been an increase in vulgarity, explicit sex and homosexual programing. Netflix seems to be catering to the 1% of the population. If you care about the 99% of us who prescribe to your service I hope you will consider reversing your direction. Otherwise I will have to cancel my subscription and look elsewhere for decent service. I will give it some time to see if my request will be heard. If not, I am sad to say I must bid you farewell. Sincerely, Mrs. Anderson

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K
7:01 pm EDT

Netflix your freaking movies

Dear Netflix,
It has come to my attention that due to your intraxidence you no longer have acceptable entertainment vessels. Why is it that you would keep Kronks new groove but get rid of the emperors new groove? Why is it that you would keep high school musical 3 but get rid of 1 and 2? And dear god WHY would eliminate lemonade mouth and phineas and ferb over literally anything else? Despite what you seem to believe those of us using your service would actually like to enjoy what we watch. Unsubscribed.

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Netflix Customer Reviews Overview

Netflix is a popular streaming service that offers a vast selection of movies, TV shows, and documentaries. The platform has gained a massive following due to its user-friendly interface, affordable pricing, and high-quality content. Netflix has received positive reviews from users worldwide, with many praising the platform's convenience and accessibility.

One of the most significant advantages of Netflix is its vast library of content. The platform offers a wide range of genres, including action, comedy, drama, and horror. Users can easily find their favorite shows and movies and watch them at their convenience. Additionally, Netflix produces its original content, which has received critical acclaim and has become a fan favorite.

Another positive aspect of Netflix is its affordability. The platform offers different subscription plans, allowing users to choose the one that best suits their needs and budget. Moreover, Netflix does not require any long-term commitment, and users can cancel their subscription at any time.

Netflix's user-friendly interface is also a significant advantage. The platform is easy to navigate, and users can quickly find what they are looking for. The search function is efficient, and the recommendations algorithm suggests content based on the user's viewing history.

In conclusion, Netflix is a highly recommended streaming service that offers a vast selection of high-quality content at an affordable price. The platform's user-friendly interface and convenience make it a fan favorite worldwide.

Netflix In-depth Review

Pricing and Subscription Options: Netflix offers a variety of subscription options to fit different budgets and viewing preferences. From the basic plan to the premium plan, users can choose the one that best suits their needs. The pricing is reasonable considering the vast content library and the convenience of streaming.

Content Library: Netflix boasts an extensive content library that caters to a wide range of interests. From popular TV shows to blockbuster movies, documentaries, and even original content, there is something for everyone. The library is regularly updated with new releases, ensuring that users always have something fresh to watch.

User Interface and Experience: Netflix's user interface is sleek, intuitive, and easy to navigate. The platform provides a seamless experience, allowing users to effortlessly browse through the content library, create personalized profiles, and manage their viewing history. The search function is efficient, making it simple to find specific titles or genres.

Streaming Quality: Netflix offers high-quality streaming, with options for both standard definition and high definition. The streaming is smooth and buffer-free, provided you have a stable internet connection. The platform also supports 4K Ultra HD streaming for those who want to enjoy their favorite shows and movies in stunning detail.

Device Compatibility: Netflix is compatible with a wide range of devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming devices. Whether you prefer to watch on the go or on a big screen, Netflix ensures that you can access your favorite content anytime, anywhere.

Original Content: Netflix has made a name for itself with its impressive lineup of original content. From critically acclaimed series like "Stranger Things" to award-winning movies, the platform continues to deliver unique and captivating content that keeps viewers hooked. The variety and quality of Netflix's original productions are commendable.

Customer Support: Netflix provides excellent customer support, with various channels available for assistance. Users can reach out to the support team via live chat, email, or phone, and can expect prompt and helpful responses. The comprehensive help center also offers a wealth of resources and FAQs to address common issues.

Accessibility Features: Netflix is committed to inclusivity and offers a range of accessibility features. Subtitles and closed captions are available in multiple languages, making content accessible to those with hearing impairments. Additionally, audio descriptions are provided for visually impaired viewers, enhancing the overall viewing experience.

Personalization and Recommendations: Netflix's recommendation algorithm is highly effective in suggesting content based on users' viewing history and preferences. The platform takes into account individual tastes and provides personalized recommendations, making it easier to discover new shows and movies that align with your interests.

Account Management and Security: Netflix prioritizes account management and security. Users can easily manage their subscription, update payment details, and monitor viewing activity. The platform also offers multiple security features, such as two-factor authentication, to ensure the protection of user accounts and personal information.

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