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4.4 9653 Reviews

Netflix Complaints Summary

68 Resolved
1350 Unresolved
Our verdict: If considering services from Netflix with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Netflix reviews & complaints 1436

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T
8:30 am EST

Netflix netflix

If you hire Obummer to create leftist propaganda and hate speech, we will crush you with a mass exodus from your service.

We don't want to be lectured. I will switch to Hulu in a heartbeat.

Think twice before you piss off paying customers. We crushed Starbucks, Target, Kuerig, NFL because we don't care about your politics and are actually offended that you would make such a dumb move.

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Anita Bawnghit
, US
Mar 10, 2018 8:55 am EST

Then don't watch it. No one is forcing it down your throat. Given, there's no room because trump's [censor] is halfway down it already.

ComplaintsBoard
T
8:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Netflix obama show; unethical programming

Netflix shares are being consumed by one of Americas most dangerous people "GEORGE SOROS". Who promotes violence, hate, racism with his liberal left agenda to bring down the United States. Obama has cronies with the likes of George Soros, Louis Farrakhan. Obama recoganized the Nation of Islam and its entirety along with Farrakhan and backed by Soros. When Obama agreeded to recognize the Nation of Islam this speaks of volumes that the White House never ever agreed on the political platform before because of its alligiance to the islamists. Your company appears to be promoting and supporting this egregious mentality . So, with that being said we will be going to another platform as there are many choices and you are obviously becoming Anti-American and a Soros Prapoganda puppet!

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8:27 am EST

Netflix proposed obama programming

This country had to endure eight long years of the obamas occupancy at the white house and nearly brought this country to ruin through their globalist views. While I understand I can simply choose not to watch any proposed programming, it would be perceived that your streaming service supports (and will provide a global outreach) to spread this message. I would be compelled to cancel my subscription for this reason.

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J
8:17 am EST

Netflix video service

I am sick to death of Obama, and I do not understand why you would give him more time to wreck things than the eight years he has already had.

Please reconsider this destructive and divisive action. This man should be in jail.

My wife and I have enjoyed your service for many years. Your showcasing the evil and hateful racists, the Obamas, is disheartening, and may cause us to look elsewhere for video entertainment.

President Trump already suffers a hostile news media and entertainment industry. Please do not join them.

Thank you for your kind consideration.

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8:16 am EST

Netflix obama platform on netflix

I have been a subscriber to Netflix for many years, and I would love to continue to be a customer, however, it is my opinion that providing an open platform to a man who has been one of the most divisive and destructive individuals the United States has ever seen (Barak Obama) will be cause for me to go in search of another platform to support financially.
I believe Netflix will better serve it's subscriber base, who come here to get completely away from all the political rhetoric we are bombarded with every minute of every day, by sticking to providing enjoyable movies and television shows, and keeping itself distanced from the political arena.

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C
7:58 am EST

Netflix if obama comes, I go.

Customer since the beginning. I'll really hate leaving but if Obama is coming, I am leaving permanently. There's plenty of content that one can stream elsewhere.

Take a look at the attached map. Does Netflix really think that it is a good choice to reward a man that hurt this nation more than most are fully aware of? We, the silent majority have become vocal in our support of America and American values. We will and do boycott companies that counter our patriotism.

God Bless America
Born in Korea, now I am a first generation American citizen and proud of it!

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A
7:23 am EST

Netflix propaganda by far left

I have noticed in more of the Netflix shows that there are agendas of the far left being shown in all kinds of shows ever since George Soros purchased controlling shares. I also heard that the former president is going to use your platform to show even more. This is unacceptable to me and I will cancel if this continues and that is allowed. Netflix should be for entertainment and not for programming people by those that seem like Anti American Communists that wish to bring poverty and suffering to the west! This is for the entire Netflix platform, it's going on in US and Canada. Please put an end to this because it's not right that the super rich are able to do this.

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6:44 am EST

Netflix obama associated content

If you as a company decide to participate in allowing barack obama to provide any content for netflix... I will be providing as an consumer a cancellation of my membership in perpertuity! You can count on approximately 63 million americans who believe in truth and america first (maga) to boycott your services as well that's forever! Also we will continue to pass all pertinent information along via twitter as appropriate.

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calcityjoe1
, US
May 23, 2018 4:19 pm EDT

Putting that known liar, Susan rice, on Your board of Directors and entering a content agreement with the Obamas... I'm done! Good bye Netflix!

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R
2:52 am EST

Netflix new series being considered

It's all over the news, that the Obamas or their representatives, have reached out to Netflix, by which they (former Pres. Obama & Family & his political friends) would be using your platform to release a series that highlights his presidency. I've been a customer since 2005, I will drop my subscribtion if you give into his request. He can use the History Channel for that. I oppose this because, there is no denying that POTUS44, ran the most racially divisive presidency in US Modern History. Cops were murdered by BLM, a terrorist org. which he endorsed. Furthermore, Obama will soon be investigated & tried for treason; for violating Americans 4A & complicit in the overthrough of a democratically elected President. Thanks

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11:28 pm EST

Netflix access

I tried to resolve an access issue but the person helping me couldn't fix the access issue. I keep getting privacy errors that prevent me from logging into Netflix. I was told it was all on my end but it isn't. The only way for me to get a credit is to cancel! WTF? All I want to do is access shows which is what I am paying for. Instead of helping my they would rather delete me as a customer.

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W
10:55 pm EST

Netflix obama’s show

Guess I'm gonna have to cancel my Netflix subscription now that y'all have gone political and not just political you're putting an America hating person (Barack obama) on giving him a platform to further his hate for the USA if you air this show I will cancel my subscription and subscribe to Hulu or many o fathers other streaming platforms and I will encourage all 62 million people like me to do the same

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Homimp1
, US
Mar 10, 2018 7:08 am EST

I will be canceling my subscription if you put anything about the Obamas on
Netflix he was the worst president in history and and we don't want to watch his husband either or him he's a TRAITOR to the American people

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Anita Bawnghit
, US
Mar 10, 2018 8:37 am EST
Replying to comment of Homimp1

Please do. I'll make sure I sell off my stock before it tanks.

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Joy Banks
, US
Mar 10, 2018 1:55 am EST

I will be canceling as well as of right now, Dont have time for political BS when i am trying to watch shows

ComplaintsBoard
L
12:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Netflix upcoming obama series

I do not want Netflix to provide a platform for the former president's destroy America platform.

I will cancel my account if Netflix does not cancel Obama projects.

(Btw this complaint form has been sent back to me several times because of missing information, and I think it needs improvement. I think it keeps getting sent back because my complaint is too short, even though I was "given" the option to send it anyway)

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Jerral Miranda
, US
Mar 29, 2018 5:13 pm EDT

I will have to stop my Netflix account if they air the Obama Projects - ENOUGH propaganda and division of our country - we need ONE leader to restore this country and his term is OVER!

Susan Woodrell
Susan Woodrell
, US
Mar 15, 2018 1:32 pm EDT

I just restarted my Netflix account last week. But, if they do air the Obama projects then I'll cancel it again. Only I will make sure to call customer service when I do it, just so I can tell then why I'm cancelling it. Thanks for the heads up!.

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Author of the review
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Laura2323
, US
Mar 15, 2018 4:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank you!

ComplaintsBoard
R
5:23 pm EST

Netflix obama/ netflix/program

Netflix protest
As long time subscribers to netflix, we protest former president barack obama's plans to join netflix. We understand that he and michelle obama have talked about shows that highlight inspirational stories, but his prejudice actions since leaving the white house have shown a total disregard for honesty, and fairness. we believe in supporting the elected government, and can not condone his actions. We simply do not trust mr.+ mrs. Obama to not use this stage as a way to harm our country. So as long time subscribers to netflix, we do not plan to end our subscription, but we do ask that you take our opinion to heart as a valid protest. We also ask that you would not raise our cost of subscription, to pay his $30 million billing. Then we would leave!

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S
8:21 pm EST

Netflix fraudulent billing

I called Netflix about 5 fraudulent charges on my daughters card. My daughters card is used for emergencies only and I simply have an auto payment set up to pay off the balance each month. There are 5 charges of $13.99 starting Dec 26, then Jan 8, 26, Feb 8, 26. I spoke with the bank and they agree that it is fraud but won't refund the Dec 26 since it's over 65 days. I expected that Netflix would be honorable enough to refund $13.99 but I was wrong. I spoke with someone and asked for a manager when I wasn't happy with the result. He lied and transferred me to another customer service rep named Kayla who refused to transfer me to a "real" manager. She said that they are only allowed to transfer once and do not transfer again after that. What kind of none sense is that! I am very disappointed with these people. There are other options out there and they seem to take customer service as a joke. I want to hear back from their president whether this is their level of customer service.

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S
1:41 pm EST

Netflix contacting the help centre

I was told I needed to log in to Netflix again as my TV went off in a power failure, I tried to login and it said password was incorrect. I then requested an e-mail to be sent with a recovery code. I received a mail which told me to click on the Recover Password button and absolutely nothing happened. I tried a whole day to contact the customer care and could not come right on any level. I could not phone as you have to be logged in on the app, I could not mail as there is no mail address, I tried the online chat 4 times and nobody replied. Is there anybody that could help me access Netflix again as I am still paying and cannot login. The service is non existent.

I can be contacted via email. [protected]@mwb.co.za

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M
12:51 pm EST

Netflix new seasons

When we get thru with the seasons of a program why is it that we look it up to see if a new season will air and hulu or youtube has it but you dont is there anyway that you can get the new seasons of velvet season 5 there are other programs that I really like, I really do like watching and keeping up on the seasons I look it up on the internet to see if there is a new season starting it tells so I go to youtube and they already have last years seasons

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S
10:55 pm EST

Netflix this netflix company have been double withdraw from my account with out my knowledge

I am so disappointing of Netflex company I called Netflex company into why Netflex took money out of my account twice? And I wanted the double charges that Netflex had taken from my account to be deposited back to our account. Their customer service named Yan and supervisor named Clive both was so rude refuse to deposit the second amount that their company (Netflex) was taken out of our account with out our knowledge. Thought with such a big company like Netflex is a good company; our family's were so wrong. The Supervisor at Netflex said they can only gave us half OFF for three months, but not the total amount that they stole from our banking account for those four months. Thank goodness that we caught it just in time for this Netflex company to continue double charging from our bank account. What a horrible experience we're going through now

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Update by silen
Mar 02, 2018 11:00 pm EST

So wish we checked out this Netflex company first of people complaints before signing up with them. Horrible customer service! We would not recommend Netflex to any of our friends or anyone.

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W
2:28 pm EST

Netflix the breadwinner

I attempted "The Breadwinner" on Netflix. It's supposed to be a story about an eleven-year-old girl who lives under Taliban rule in Afghanistan who dresses like a boy to support her family. I was hoping that they would have softened the violence to tell this story but they didn't. Hoping for more of a "Mulan" type story, but no. I like to think I'm really into cultural diversity but I cannot get behind any culture that treats their females so horribly. Fifteen minutes into it, a man beat a woman senselessly. 3 minutes later, a group of men beat another woman senselessly, Not watching this, no sirree, ain't happening. I turned it off. I would rather be scrubbing toilets than looking at that. Especially when it's depicted in animated child-like form - it's just flipping sick to me. I don't recommend it. I don't care whether or not it won awards - it's disgusting and I will not subject myself to that. I've seen too much violence in the real world that I don't need a drop more than I'm already dealing with. I'm already of negative overload these days. Yuck. Also, I do not think this thing should be rated anything but R. Having it at PG-13 rating is inappropriate but that being said, I think the entire story should be removed from it's playlist.

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M
11:11 am EST

Netflix auto preview function

Netflix was a godsend for my wife, diagnosed with a brain tumor from lung cancer 7 years ago. Each new device we have purchased (2 tivos and a roku) had better software. But I gave her a roku express for christmas and i'm ready to throw it in the trash because it supports the new "auto preview" function. We spend 3 or more hours together each evening and quite a bit of that time watching netflix. We used to be able to quietly read and discuss the descriptions of shows we thought we might enjoy. We are now literally assaulted with sight and sound from the moment we log on (we can mute sound but not sight!). And if we choose "read more" the show starts playing immediately and gets added to our "continue watching" list. It's really hard to read the words because the background keeps changing, resulting in eye strain and frustration. I contacted customer support (the only options were calling and messaging, I guess because they don't want a written record of the complaint and their response that would exist if they allowed email!). The csr said he would "pass on" my complaint. I'm already shopping for a used roku that doesn't support this insanity. I understand some people enjoy being overwhelmed with sensory data, but netflix offers no way to opt out. We are both in our 60's and they are literally destroying our quiet and peaceful time together. Whoever designed this insult to sanity ought to spend some time with their grandparents and leave ashamed.

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11:08 am EST

Netflix chris rock special

Promoting a special in which a has-been comedian is trying to stay relevant by making comments like he wants to see equal numbers of white kids shot and mothers crying on the news is appalling. How could your company be that idiotic to think that was something viable to say much less broadcast. Your company is doing nothing but perpetuating racism.

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Netflix Customer Reviews Overview

Netflix is a popular streaming service that offers a vast selection of movies, TV shows, and documentaries. The platform has gained a massive following due to its user-friendly interface, affordable pricing, and high-quality content. Netflix has received positive reviews from users worldwide, with many praising the platform's convenience and accessibility.

One of the most significant advantages of Netflix is its vast library of content. The platform offers a wide range of genres, including action, comedy, drama, and horror. Users can easily find their favorite shows and movies and watch them at their convenience. Additionally, Netflix produces its original content, which has received critical acclaim and has become a fan favorite.

Another positive aspect of Netflix is its affordability. The platform offers different subscription plans, allowing users to choose the one that best suits their needs and budget. Moreover, Netflix does not require any long-term commitment, and users can cancel their subscription at any time.

Netflix's user-friendly interface is also a significant advantage. The platform is easy to navigate, and users can quickly find what they are looking for. The search function is efficient, and the recommendations algorithm suggests content based on the user's viewing history.

In conclusion, Netflix is a highly recommended streaming service that offers a vast selection of high-quality content at an affordable price. The platform's user-friendly interface and convenience make it a fan favorite worldwide.

Netflix In-depth Review

Pricing and Subscription Options: Netflix offers a variety of subscription options to fit different budgets and viewing preferences. From the basic plan to the premium plan, users can choose the one that best suits their needs. The pricing is reasonable considering the vast content library and the convenience of streaming.

Content Library: Netflix boasts an extensive content library that caters to a wide range of interests. From popular TV shows to blockbuster movies, documentaries, and even original content, there is something for everyone. The library is regularly updated with new releases, ensuring that users always have something fresh to watch.

User Interface and Experience: Netflix's user interface is sleek, intuitive, and easy to navigate. The platform provides a seamless experience, allowing users to effortlessly browse through the content library, create personalized profiles, and manage their viewing history. The search function is efficient, making it simple to find specific titles or genres.

Streaming Quality: Netflix offers high-quality streaming, with options for both standard definition and high definition. The streaming is smooth and buffer-free, provided you have a stable internet connection. The platform also supports 4K Ultra HD streaming for those who want to enjoy their favorite shows and movies in stunning detail.

Device Compatibility: Netflix is compatible with a wide range of devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming devices. Whether you prefer to watch on the go or on a big screen, Netflix ensures that you can access your favorite content anytime, anywhere.

Original Content: Netflix has made a name for itself with its impressive lineup of original content. From critically acclaimed series like "Stranger Things" to award-winning movies, the platform continues to deliver unique and captivating content that keeps viewers hooked. The variety and quality of Netflix's original productions are commendable.

Customer Support: Netflix provides excellent customer support, with various channels available for assistance. Users can reach out to the support team via live chat, email, or phone, and can expect prompt and helpful responses. The comprehensive help center also offers a wealth of resources and FAQs to address common issues.

Accessibility Features: Netflix is committed to inclusivity and offers a range of accessibility features. Subtitles and closed captions are available in multiple languages, making content accessible to those with hearing impairments. Additionally, audio descriptions are provided for visually impaired viewers, enhancing the overall viewing experience.

Personalization and Recommendations: Netflix's recommendation algorithm is highly effective in suggesting content based on users' viewing history and preferences. The platform takes into account individual tastes and provides personalized recommendations, making it easier to discover new shows and movies that align with your interests.

Account Management and Security: Netflix prioritizes account management and security. Users can easily manage their subscription, update payment details, and monitor viewing activity. The platform also offers multiple security features, such as two-factor authentication, to ensure the protection of user accounts and personal information.

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