My family just bought a newish type house and we have a new credit card, as well, at this new location. Netflix said we cannot change our address or credit information, ever! Hey, netflix, do you think I wanted to live in that ruined down, ugly, apt. Forever!? When my room mate tried to put netflix in his name, netflix said that this address was a bad address because the people who use to own this place, before we owned it, stole 40 dvds from netflix and they want us to pay for those dvds!! How crazy is netflix, anyhow? Netflix gets ripoffed by some jerk, now netflix wants to steal from us!? That's how netflix does 'business'... You have been warned!