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Netcare / understaffed & negligent

1 South Africa Review updated:

Netcare Blaauwberg's ICU is terribly understaffed. Though they have some fantastic staff there, they have very few qualified ICU nurses/sisters and it shows in the amount of care they provide.

During the day (visiting hours) the place is swarming with attentive staff. At night they are on a skeleton staff.

Their doctors are overworked and have no time to inform patients and their loved ones of critical issues directly affecting them.

I would stay clear of the Mickey-Mouse operation.

Ra
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Comments

  • No
      8th of Apr, 2010
    -1 Votes

    Agree for the most part.
    The staff on my hight care night shift were absolutely amazing - caring, warm and informed. I found the day staff more playful and absent though.
    In my whole experience from casualties right up to high care I was let down by each and every single DOCTOR though. I now suffer from PTSD (Post Traumatic Stress Disorder) and am seeing a pscychologist. And I am no sissie.
    Something should be done cause I have heard at least 10 really bad stories about neglicence and bad care at Netcare Blaauwberg since my experience. I am busy with a process now and gathering info on how to get attention to this hospital and everyone else who has had a bad experience should do same. Good and trusing peoples' lives depend on it.

  • Ja
      17th of Dec, 2014
    0 Votes

    It seems that there are more complains towards this hospital doctors. My wife was start bleeding on sunday the 14th December 204. We arrived at the hospital at 18H30. They decided to admit my wife after a blood test was done. She only arrived in the ward at 23H30. There was 2 serious problems. One was the bleeding and secondly her hand that went from bad to worse after a operation a month ago. So 2 doctors attend to her. The doctor who attend to her hand namely doctor Van Der merwe did a brilliant job and visit my wife daily an was at her bed side as soon as test results was available. The other doctor namely doctor jacos dissapointed me.She did severe testes and scopes and visit my wife quickly for 3 mintutes in the morning on her way to theate. She then only turn up the next morning. My wife recieved very few to none medication or any treatment for her problem. in fact, it is wednesday today and up to this point we dont know what is wrong or what she is going to do to relieve my wife from the severe pian. My wife is a very strong person but she was starting to break down tonight. i contacted the sister on duty namely sandy. She contacted this doctor jacobs and then they jump and gave my wife a drip and a injection for pain. i told sister sandy i want a medical doctor tomorow morning at 07H00 that iwll attend to my wife. The medical aid spend hundreds of thousdands allready and my wife just gets worse. i looked onto the internet tonight and find more people complaining about the same story.

    Please, if this doctor jacobs is in love with theatre, let her carry on doing what she finds satisfactory to her. But she cant attend to so many patients and neglect them. My wife is getting worse and she only visits her for 3 minutes in teh morning and never turned up again till the next morning

  • Ja
      17th of Dec, 2014
    0 Votes

    start bleeding on sunday the 14th December 204. We arrived at the hospital at 18H30. They decided to admit my wife after a blood test was done. She only arrived in the ward at 23H30. There was 2 serious problems. One was the bleeding and secondly her hand that went from bad to worse after a operation a month ago. So 2 doctors attend to her. The doctor who attend to her hand namely doctor Van Der merwe did a brilliant job and visit my wife daily an was at her bed side as soon as test results was available. The other doctor namely doctor jacos dissapointed me.She did severe testes and scopes and visit my wife quickly for 3 mintutes in the morning on her way to theate. She then only turn up the next morning. My wife recieved very few to none medication or any treatment for her problem. in fact, it is wednesday today and up to this point we dont know what is wrong or what she is going to do to relieve my wife from the severe pian. My wife is a very strong person but she was starting to break down tonight. i contacted the sister on duty namely sandy. She contacted this doctor jacobs and then they jump and gave my wife a drip and a injection for pain. i told sister sandy i want a medical doctor tomorow morning at 07H00 that iwll attend to my wife. The medical aid spend hundreds of thousdands allready and my wife just gets worse. i looked onto the internet tonight and find more people complaining about the same story.

    Please, if this doctor jacobs is in love with theatre, let her carry on doing what she finds satisfactory to her. But she cant attend to so many patients and neglect them. My wife is getting worse and she only visits her for 3 minutes in teh morning and never turned up again till the next morning

  • Le
      22nd of Aug, 2018
    0 Votes

    On the 20th August I took my 73 year old Grandmother to Margate Hospital as she was not feeling well. On arrival we could see they were busy and we would wait as normally it does not take to long to be seen. Whilst sitting there I noticed that there was only two nurses and noone in triage (if there had been they would have seen my grandmother was not well).

    We left after two and half hours of waiting and noone came to us to explain what was happening and so on. I rushed my grandmother to Hibiscus Hospital and just in time as her blood pressure spiked to 192/81, my Grandmother is prone to TA (which I had mentioned at Margate).

    There was another old lady who had been bitten by a dog and was bleeding badly and noone even looked at her. It felt as though I was sitting in a provisional hospital!

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