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Nero / Scam

1 United States Review updated:
Contact information:

Called three times about my account being charged for softeare they never sent and after complaining the only answers are read off a screen axactly the same everytime. The people answering the phones barely speek english. I am going to the FBI with this. On top of that my brother is a lawyer. Its over for there whole company. Lets hit them back like they hit us. This makes me sick.

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  • Jo
      22nd of Nov, 2008
    +1 Votes

    None of the Nero ### I ever bought Works Pure JUNK
    Copy a DVD ###...

  • Ed
      30th of Nov, 2008
    +1 Votes

    after a dozen phone calls..not your stupid 1.29 a minute ..we care for our customers but you pay to talk to hell.
    and many emails..many hours i spent trying to get help with my problem, i am 84 years old i have never in my life have ever dealt with such a low standard none caring after sale than nero, you should be reported to ..Better business Bureau, and i may.
    by now you should know what my broblem is, so i wont go through that, it would be more waste of my time ps.quit sending me those emails trying to sell nero 9 to me i pitty the poor people that purchace any of your product, that was a sad day when i went online to Staples and paid $84.95 for a lousy nero plastic disk
    thank you for nothing. Edward Racine
    ps. everytime i pass a Staples i will tell them to beware of the Nero co. i will help you like you helped me.

  • Ed
      16th of May, 2009
    0 Votes

    I have been trying for some time now, to get my problem with nero straightened out. I own two different installation disks of nero, with valid ser #. But they are worthless, to me. I have spent a number of hours trying to ge this program to work, and getting no where. I have sent a number of e-mails, and yet to recive an anwser to my problem. I have been asked for more information, about my computer setup, ser #, and version of nero, within a day of sending the e-mails. I have been called a pirate, told I had a bootleg copy. If this is the case, then some one needs to check out office max, because that is where I bought the programs. And to make things worst, and get into my pocket even deepper. I need a to get a special program, to completely delete there program which doesn't work. And where do I get the delete program, from them of course. I can't get any help from them, I will help my self. I will reformat the hard drive, and start over, with some one elses program

  • Ed
      2nd of May, 2010
    0 Votes
    Nero - I do not know what I purchased
    Edward Dean Hall
    4205 salem hwy
    United States

    I have a charge on my check card for $29.99 and I do not know what it is for.

    Perhaps Nero? Could yo email me the link of what I purchased.

    Thank you,


  • Lo
      2nd of May, 2010
    0 Votes

    Hey Ed

    I don't know if this is the same website, but is it like a savers club? Becuase if it is don't waste your time they won't return your money, but they will cancell you account.

  • Fr
      13th of Nov, 2018
    0 Votes
    Nero - Program Nero 17
    New York
    United States

    I have tried on several occasions to install Nero 17 with no luck. I havce u7ninsalled the program and would like a refund. I like previous program Nero 16 but find Nero 17 too difficult to manage.It creates too manmy problems. I request a refund on the purchase. Thank you

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