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Neotel / Impossible to cancel neotel contract

Review updated:

I have spoken out on every possible platform I can find and its as if it doesn't even phase Neotel. It is literally impossible to make contact with their accounts dept. I desperately want to cancel my contract with these clowns and all I get are promises and no results ever. It seems I will have to go to the bank and stop the debit order there. I am at the wits end. I bet driving to Jo'burg and speaking to them would also not have the desired affect. I would seriously discourage anybody from signing any contract whatsoever with neotel. It is IMPOSSIBLE to cancel the service. What are my rights if someone keeps taking money from you for a service you can not cancel

Br
Feb 10, 2017
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Comments

  •   Feb 14, 2017

    Good day, we are sorry to hear this and would like to look into this for you. Cancellation takes 20 working days notice. Please kindly message us so that we can obtain details and follow up with our team on the progress of your request?

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