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Neiman Marcus / shame!!

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Neiman Marcus is the worst company I have ever dealt with! Their products are not bad, but their support service is a complete nightmare!
I purchased a pair of shoes from this store and received wrong size. Of course I contacted them and asked for help, but I received only short replies which made no sense. They said they'll resolve my issue any time soon and promised to contact me back later. After one week of waiting I contacted them again and received the same reply. What a shame for such a reputable company!

Su
Nov 30, 2016

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