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Nedgroup Insurance / Rejection of hail damaged claim

1 135 Rivonia Campus 135 Rivonia Road Sandown SantonSandton, South Africa

We had a bad hail storm last year and my roof started leaking they sent out people to come and give quotations but now they said its bad maintenance but we did all reparation in the 8 years that we got the house the house were newly paint when we moved in and we painted the house twice over already and now they are saying the claim has been rejected we are not going to leave this here. they cant get away with this. when we bought the house the assessor of the bank approve for us to buy it but now that they must fix it after damages thru the hail storm they want to say its not maintained but we have pictures of the different colours that the house were painted. Very bad service. I had to phone 7 times to find out what is happening with the claim they say they will get back to me but no one even try to phone back this is really not acceptable, but they want money but don't want to repair the damaged, First 2 photo's is the house a peach colour when we moved in then 3rd photo is where house is painted black and white and now the house is a brown colour

Nedgroup Insurance

Jan 21, 2016

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