Nedbank / fraud

Witbank, South Africa
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I am complaining about the money that was deducted to my Nedbank account when I visit the nearest Bank which is in Witbank Town they told me that the transaction was made to the card that I've lost and I find it very strange because I did report the card last year and they blocked but this year the same card made transaction the told me that they will call me within a week they didn't call me.

I visited the branch again which is in KG Mall Witbank they told me to go and come back during the week I did as they say

I come back during the week they told me to fill in a complaining form and give the to fax I did that they also told me that its gonna take 30 days

Why 30 days when I need my money?
Why the transaction was made to the card that i've reported and blocked?
Why must a suffer visit bank 3 times without getting a help?
Where must I get the money to go to Town everyday, the time I must spend going up and down while I need to be at work
Why must a suffer for the damage that is not my faul

# I've thought my money is safer at Nedbank and I was wrong

May 10, 2017

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