Neat — Scanner
I bought what was advertised as a free standing easy to use home scanner. At no time prior to purchase was ANY information about the need to buy an ongoing monthly subscription to the web based service in order to use the scanner at home mentioned or discussed so now after the "complimentary" trial period if I am not willing to pay 15 dollars or 25 dollars a month the scanner I bought is a useful piece of plastic
When trying to call to sort out how this happened it is impossible to reach someone without paying for "support"
Liars, thieves and miscreants