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NCOA / Insurance fraud

1 AZ, United States

I purchased 3 phones- Palm Centros via wire fly and bought the insurance for all three phone. I lost my phone last Friday night and have been denied a replacement due to “UNSECURED & UNEXPLAINED DISAPPEARANCE”
"NCOA requires that reasonable care and control be exercised at all times. Based on the above listed exclusion, we cannot consider this Request for Service for payment" If I had gone through Sprint, my carrier, I would have a new phone already. I had to go buy a cheapo replacement phone since I thought the company was legitimate and would replace my phone only to find out that i have been ripped off and mislead. After reading all of these complaints, I realize I was defrauded out of 150 dollars and feel that something needs to be done about this.
So here I am with out my phone and it appears that I will not get another one.
This company should be stopped from taking anymore money from trusting consumers.

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